Hi,

Please use php 3 the last version was not tested yes, also please increase wp memory limit to at list 256mb -> https://forum.tagdiv.com/requirements-for-newspaper/

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please check thee similar topics:
-> https://wordpress.org/support/topic/the-editor-is-very-slow/
-> https://www.webnots.com/fix-slow-gutenberg-post-editor-in-wordpress/

Let me know the results
Thank you!

Hi,

Unfortunately, WP Rocket plugin, has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry!
Indeed there are customers that use this plugin and they say that is working good, I think that all is from the settings that you need to make for this plugin, unfortunately we do not know these settings. We recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

Hi,

For the moment on header template the hover color can be set only with custom css -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hi,

Please provide us a link to your website where we can investigate the problem.

Thank you!

Hi hin7177,

Why to pay hundreds of dollars to figure it out, if you have a valid support period then we’ll check the problem and try to fix it. Please send use an email and will take a look to this problem.

Thank you!

Hi,

The logo is look small because is set in the menu bar, if you want a large logo you can use header style 9, 10 or 11 and for normal logo header 1, 2 or 3.
-> https://forum.tagdiv.com/header-styles/

Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

In order to be able to have comments in post, you need to make these settings -> https://i.imgur.com/83CnhKi.png -> https://forum.tagdiv.com/enabledisable-comments/
Also in your case you are using a pro demo and you need to edit the single post template from tagDiv Cloud Library using tagDiv Composer like this -> https://i.imgur.com/1kebAnv.png and add the single post comments where you want to have it -> https://i.imgur.com/i9pnmBJ.png

Let me know the results!

Hi,

If you want to delete a row (or some elements), inner row you can delete it like in the previous version, using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG
Also if you have the page template set on Page Builder + Latest Articles + Pagination (will apppear the lastes articles and default sidebar) there will be same extra blocks that will not be editable with tagDiv Composer, only from backend from the page.

If the problem persists, please provide some more details and screenshots to identify the problem.

Thank you!

Hi,

You can find the how to for the manual activation here: https://www.screencast.com/t/EL4k48Lq ; https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you !

Hi,

There are more ways to achieve this type of smart sidebar, most use is with tagDiv Composer and make a column sticky -> https://tagdiv.com/multiple-sticky-sidebars/

Hope this will help you!

Hi,

This is the attachment -> https://www.beart.fr/mode-et-beaute/beaute/trousse-de-lhomme/attachment/2016-beart-dans-la-trousse-de-lhomme-3/ these can be controlled if you are using a plugin like Yoast SEO -> https://i.imgur.com/2YlVWpE.png -> https://yoast.com/media-attachment-urls/

Hope this will help you!

Hi,

If the code is set in functions.php and you are using the mobile theme plugin, then you need to set the code in mobile theme functions.php too -> wp-content/plugins/td-composer/mobile/functions.php

Hope this will help you!
Thank you!

Hi,

If on that pages are displaying only shortcodes, then one of the plugins that use these shortcodes is disabled.

The duplicate option will create an identical page. When you add a new page, you’ll need to build it from scratch.

Yes, you can use the right click on the element and save it https://i.imgur.com/HEWqLCl.png -> https://i.imgur.com/6uv0Rgd.png

Thank you!

Hi,

Please try to use the font customization, please take a look at our documentation here: https://forum.tagdiv.com/font-customization/
If the problem persists, pleas provide me a link where I can inspect it.

Thank you!

Hi,

I think that this is a particular case, there is something that you are using (plugins code) or maybe you have some extensions on hots, if the problem persist, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please tr this custom css -> https://i.imgur.com/zuJvry8.png
.product-template-default.single.single-product .td-container{
width: 100%!important;
}
The code need to be set in theme panel> custom code> advance css> phones

Hope this will help you!
Thank you!

Hi,

That is because you are using the mobile theme plugin, if you want to have that option on images, you need to use the responsive version (you need to set the mobile theme only for amp -> https://i.imgur.com/lieSNf2.png or disable it).

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please note that Gadget and Gadget PRO are different demos, and different structures, the PRO demo is build with tagDiv Composer can cloud templates -> https://tagdiv.com/what-is-the-cloud-library/

Thank you!

Hi,

1. The date format can be set from here -> https://i.imgur.com/uyQtFIK.png -> https://wordpress.org/support/article/formatting-date-and-time/
If you are using a cloud header from tagDiv Cloud Library you can edit it with tagDiv Composer -> https://i.imgur.com/lkwNbdV.png

2. For cloud header the file path is -> wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_date.php -> https://i.imgur.com/8xPrqmb.png (you need toadjust you code to set it in buffy) and for standard templates is D:\xampp\htdocs\Newspaper\wp-content\plugins\td-standard-pack\Newspaper\parts\header\top-menu.php -> https://i.imgur.com/qbEF0d6.png

3.Unfortunately the newsletter plugin can not be use in widgets, this is available only in tagDiv Composer, but you can set the mail chimp code in a text widget in in your sidebar -> https://i.imgur.com/fnZc5fQ.png

Thank you!

Hi,

As I can see in your screenshot, you have only the mobile theme plugin activate, the amp plugin is not installed and activate, that is way you can not choose a different option.

If you are using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Thank you!

Hi enigmatictech,

Also please check our documentation for child theme -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hi,

Please note that we do not test it with cloud templates, only with standard templates, for cloud templates you need some custom work to adjust the code, also the code can not be set in a child theme, therefore on each update you need to make the changes.
If you want you can make a request to our custom services here -> https://tagdiv.com/web-development-services/

Thank you for your understanding!

Hi,

Please note that our theme is exclusively sold by Envato Market. If you do not receive any invoice from Envato you will have to contact the Envato Market department and request the invoice. Also, you can check this section from here -> https://help.market.envato.com/hc/en-us/articles/205604563-View-Download-Invoices

Make sure you are only installing latest version of theme from TF, not a pirate version, old version, friend version, etc.

Thank you!

Hi,

Unfortunately, the ANY cache plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins. We do not say that it can not work with our theme, but we do not know the right settings to make it work properly with our theme.
we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate them and make a test.

Thank you!