Hi,

Most of this kind of errors are from untested plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again

If there is still a problem, please provide us a link to your website to inspect the situation.

Thank you!

Hi

I just checked all the posts from the “INTERVIEWS” https://i.imgur.com/rwqRh1v.png and all make part from INTERVIEWS category and for FEATURES was the same -> https://i.imgur.com/cOlXEQw.png

Thank you!

Hi,

Sorry for the late answer, we have some days off for holidays -> https://i.imgur.com/i7CdfFq.png also replying in your topic will only delay the answer, because we respond from oldest to newest.

You need to use the last version of Newspaper theme, v10.3.2 the option for youtube api key was added only in v10.3

How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hi,

Ensure that you are using the latest version of the theme, the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/, clear all the caches and check the results. Try to resave your permalinks and check after the results.

Thanks

Hi,

Please contact us on contact@tagdiv.com and tell us the version you need and we’ll provide it for you. Also include the link of this topic in email.

Thank you!

Hi,

Sorry for the late answer, we have some days off for holidays -> https://i.imgur.com/i7CdfFq.png also replying in your topic will only delay the answer, because we respond from oldest to newest.

1) If you want to remove only the title, you can use this custom css
.td-pb-article-list .block-title{
display: none;
}
The code need to be set in theme panel> mobile theme> custom code> css

2) Please try this custom css
.single .td-category, .single .td-post-comments, .single .td-post-views {
display: none;
}

3) Most of this kind of errors are from untested plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again

4) Indeed for desktop the code can be set in theme panel -> https://i.imgur.com/63MJ1Uz.png but if you are using mobile theme plugin, then the code that is set in body and head are not longer take from theme panel and the code need to be set in theme files in wp-content/plugins/td-composer/mobile/header.php (head code) and wp-content/plugins/td-composer/mobile/footer.php ( code before </body>)

Google Adsense AUTO ADS code can be set here -> https://i.imgur.com/gpTmibn.png

Thank you!

Hi,

If the code is set in functions.php and you are using the mobile theme plugin, then you need to set the code in mobile theme functions.php too -> wp-content/plugins/td-composer/mobile/functions.php

Hope this will help you!
Thank you!

Hi,

For this you need to select the post format -> https://i.imgur.com/XSBvSLl.png and set a soundCloud link or a link from media (I will set the link from media) -> https://i.imgur.com/01O5BIH.png, also this will work on posts only if you are using a single post template from cloud Library and you have set Single Post Featured Image -> https://i.imgur.com/hKpYhI6.png in order to appear on blocks too, you’ll need to use flex blocks -> https://i.imgur.com/DdpItdn.png also you can import the Podcast from cloud -> https://i.imgur.com/n0bFrvJ.png

Hope this will help you!

Hi,

I think that you are referring to Custom title -> https://i.imgur.com/eVs3Htc.png from flex blocks, blocks… these can be edited using tagDiv Composer, also this field is on almost all elements, but if you choose an element that do not have it, then you can add the title element -> https://i.imgur.com/T1thVwa.png

For categories you can check our documentation from here -> https://forum.tagdiv.com/primary-category/

Thank you!

Hi,

Unfortunately I do not know, this problem depends on our developers and the order that they fix the problems, but this problem will be solved for sure and will be added in the coming theme update.

Thank you for your understanding!

Hi,

I’m not very sure, but I think that the problem is the host, if you can make a test on a different host where you have more resource and the host to not be a virtual machine.

Thank you!

Hi,

For this you need to select the post format -> https://i.imgur.com/XSBvSLl.png and set a soundCloud link or a link from media (I will set the link from media) -> https://i.imgur.com/01O5BIH.png, also this will work on posts only if you are using a single post template from cloud Library and you have set Single Post Featured Image -> https://i.imgur.com/hKpYhI6.png in order to appear on blocks too, you’ll need to use flex blocks -> https://i.imgur.com/DdpItdn.png also you can import the Podcast from cloud -> https://i.imgur.com/n0bFrvJ.png

Hope this will help you!

Hi,

If the layout is different, that is because you have activate the mobile theme plugin -> https://forum.tagdiv.com/the-mobile-theme/ this provide a better speed that do not have more customization, also if you want you can use it only for amp -> https://i.imgur.com/0WDaJjF.png and you can display the responsive pages and posts using the option from Gutenberg -> https://i.imgur.com/tLz8iq0.png

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence key. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Unfortunately, our theme do not have any control over this, to display the image of post on social media as Facebook you need to have these settings made in Yoast SEO -> https://forum.tagdiv.com/facebook-share/

Thank you for your understanding!

Hi,

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Let me know the results!
Thank you!

Hi,

For this you need to use tagDiv Composer, you need to edit the page -> https://i.imgur.com/c5KjVVq.png most of elements have a custom title -> https://i.imgur.com/73VNNOe.png but in case that the element you are using do not have a custom title you can use the title element -> https://i.imgur.com/50dw7US.png -> https://i.imgur.com/zmu5R9c.png

Hope this will help you!
Thank you!

Hi,

Unfortunately I do not have access on this page -> https://i.imgur.com/QOs3UrQ.png maybe the page is not published yet.
Let me know when I can access the page.

Thankyou!

Hi,

I just checked your website and looks that you are using the last version of php, please note that php 7.4 is not tested with our theme, we recommend to use php7.2 or php7.3, is possible that the problem to be create by the php version, please decries it and if the problem persist send us an email at contact@tagdiv.com, provide wp-admin and cPanel, also include a link of this topic in the email.

Thank you!

Hi,

I just checked your website on gtmetrix and the image is no longer display, I thing that was only a cache problem.
If there are still some problems, let us know!

Have a nice day!

Hi,

I just make some tests and for me is working normal, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

That image can be set here -> https://i.imgur.com/CdIgTyH.pngremove it or set another image that have an https and the problem should be solved.

Thank you!

Hi,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!