Hi,

I could give you code to reduce the padding between menu items and fit the current menu items in a single row, something like this
– https://www.screencast.com/t/JgE9nGxI

.td-header-style-4 .td-header-menu-wrap-full {
height: 48px!important;
}
.sf-menu > li > a {
padding: 0 10px;
}

Or you could use the stretch header menu option, this would be useful when there are many menu items and they do no fit in a single line
– https://www.screencast.com/t/hN78auVmJQ4

Thanks

Hi,

If you mean the post subtitles, these are saved in the post meta in the database. If you exported the database for use on a different domain, the subtitles should be carried along with the posts.

Hi,

The Facebook counter seems to work from what I can see, for Instagram widget and counter plugin issues caused by Instagram changing their code, there are solutions in this topic
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
Please try the mentioned solutions and there should be no more problems.

Thank you!

Hi,

The theme does not have such a setting. Once entered in the theme panel the same ads will be displayed.

If you want to have different ads you could consider using the Adrotate plugin. This plugin has more advanced settings and based on user feedback it works properly with the theme. These are some guides if you are interested to try
– https://ajdg.solutions/manuals/adrotate-manuals/
– http://www.wpbeginner.com/plugins/how-to-manage-ads-in-wordpress-with-adrotate-plugin/
– https://ajdg.solutions/manuals/adrotate-manuals/show-adverts-on-your-site/

Thank you!

There should be no problem, simply paste the link in the post content normally, the embeds should appear in the resulting post on AMP
– https://www.screencast.com/t/qyjuRgdg
– https://www.screencast.com/t/x9FiZY3Ab

Hi,

That is added when a sidebar is used, so you can see exactly how the post content will look in the end. It will not show only when there is no sidebar selected.

Or you could remove it from the code like this
– https://www.screencast.com/t/k7SUEFpR7
– https://www.screencast.com/t/7NU4jsu7G06
– https://www.screencast.com/t/jeRu8oypoW

Thanks

Indeed, that is a nice solution you found. Thank you for posting this here, other users may find this very useful.

Hi,

The issue will be fixed in the nest theme update, there are solutions provided for both the widget and social counter, in this topic
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
You could make the modifications and keep using Instagram, before the theme update is released. I could not say when the theme will be updated exactly.

Thanks

Hi,

The default color would be white for the author names, it could be a demo custom design if they have a different color. If you could provide a link to your website I will inspect it and give you a solution.

Thanks

Hi,

Indeed, the category pages can only be customized in the theme panel, at the moment. pages would offer much more control over the displayed content. There are plans to change this functionality in a coming update, the category pages will receive a different implementation which will offer a considerable amount of flexibility among others.

You could research online for SEO benefits of pages versus archives, maybe more qualified advice can be found regarding the matter. You will have to ultimately decide based on this.

Thanks

Hi,

We are not aware of any issues with the Safari browser. We made multiple tests with the composer and the mentioned browser, we always used the latest version of it at the time. What exactly is happening with that version of Safari? Let us know.

Thanks

Hi,

These are some similar topics in the matter, could be useful to you
– https://forum.tagdiv.com/topic/where-i-can-add-a-line-of-custom-php-code-on-the-login-page/
– https://forum.tagdiv.com/topic/want-social-login-short-code-on-login-page/
– https://forum.tagdiv.com/topic/social-login-pushes-signup-button-out-of-view/

Hi,

Might be the same issue from these topics
– https://forum.tagdiv.com/topic/unable-to-install-tagdiv-mobile-theme/
– https://forum.tagdiv.com/topic/mobile-theme-activation-error/
Try as suggested and let us know if there still is a problem.

Thank you!

Hi,

Please try as suggested and make a quick test with all other plugins deactivated. Disable the CDN rocket loader as well, this can cause issue with the theme functionality. It is recommended not to use such a setting in CDNs
– https://forum.tagdiv.com/cloudflare-cdn/
That could be the source of the issue. Let us know.

Thank you!

Hi,

You can always check the theme documentation, there is a tutorial for block settings
– https://forum.tagdiv.com/block-settings-tutorial/

We try to answer all the topics as soon as possible, in almost all cases within a period of 24 hours (from oldest to newest). Only when there is increased support volume or technical difficulties there could be a delay.

Thanks

Hi,

There is a problem currently with the new ticker color settings
– https://forum.tagdiv.com/topic/can-not-change-newsticker-text-color/
But other elements should not have problems. If you have any others please provide more details and we will investigate further. Testing on a block for example works properly
– https://www.screencast.com/t/jwAKoVPIBo
Let us know and sorry for the inconvenience.

Thanks

I could’t say at the moment when a theme update will be released. As soon as all the tasks are completed and also the testing, an update will be available.

The update will contain the fix for Instagram as well, but for the time being you should consider using the solutions mentioned in the topic for Instagram.

Hi,

If you mean the author name in the post page, there is a setting for that
– https://www.screencast.com/t/W4PNMhnEKSC
Also there is a setting for the author box if needed.

Thanks

Hi,

Indeed, there are header styles that display the logo centered
– https://forum.tagdiv.com/header-styles/
Header styles 9,10 and 11 would be like that, these also have no limit for the logo image size used
– https://forum.tagdiv.com/logo-favicon/
Let us know if you have further questions, we will try to help as best we can.

Thanks

Hi,

Where exactly have you mentioned this before? We try to reply as soon as possible in all topics.

That is a comment count indeed, it will display the comment count each post receives. It can be disabled in the theme panel if not needed
– https://www.screencast.com/t/4EPDznoxwuH

Thank you!

A color setting for the whole sidebar does not exist in the theme colors section. On pages you can set background colors for almost anything. On posts it will require some custom CSS if you want a background color for the sidebar.
I could try to give you a solution, if you could provide a link to your website and details about what exactly you want to change.

Hi,

We are aware of the issue you mention. There are some problems with the Facebook featured video at the moment, hopefully it will be fixed in the next theme update.
Currently the Facebook featured video will not produce a thumbnail and also will work only with some videos. Sorry for this inconvenience.

Thank you!

Hi,

The theme does not have such an element unfortunately, in which users can upload images or videos. Most of the theme elements are for displaying content such as posts, images, videos etc. Maybe there are plugins that you could try for users to submit content.

Thanks

Hi,

There were some changes made by Instagram in their code, there are solutions provided for that is this topic
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
There are solution for both Instagram widget and social counter plugin. These fixes will be included in the next theme update. We will also fix the issue on our live demos as well, as soon as possible.

Thanks

Hi,

Could be something specific to the hosting server configuration, if it works on one domain and not on the other. We could take a look if you could provide admin access, FTP and cPanel if possible as well to the website with the problem. maybe we can identify why this is happening. Send this details at contact@tagdiv.com and include a link to this topic in the email.