I could not say, that is somewhat unusual. Maybe there are issues between the browser an the plugin. You could check troubleshooting guides for the plugin, maybe it is a known issue of some kind.

When a background image or color is set the website will always be boxed. Unless you set background colors/images/videos when building the pages, either for the row (only rows support video) or elements in the page.

There is a padding top set by the theme, that is the space you are referring to. It is part of the content wrap, you could change the color of the wrap if needed (default is white)
– https://www.screencast.com/t/NommiKjoSgg
The black demo has similar custom design
– https://demo.tagdiv.com/newspaper_black/
Use the browser inspector to make various customization of the website elements, it is a very powerful tool
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Hi,

The latest changes to the theme and composer have increased the options and possibilities of what can be achieved with them. What latest changes have disappointed you exactly? Most of the additions are optional, you could simply not use them if they are not required for you.

Indeed the tagDiv composer is the main page builder at the moment. It will be integrated further with the theme. Some theme options may only be used with it active. The theme can still be used with Visual composer, this is still provided in the package and updated along theme updates.

The frontend of Visual composer has always been disabled in the theme. This was done because there could be problems using it with our blocks and grids. If you want to remove the function that disables the frontend in Visual composer check this topic
– https://forum.tagdiv.com/topic/how-to-enable-frontend-editor-mode-in-visual-composer/
But note that this is highly not recommended.

The tagDiv composer can be disabled if you do not use it. You can use Visual composer further.

Thank you!

There are many speed optimization guides and tutorials here on the forum, you could read them and further optimize the website
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
A note is that the speed of the website is influenced by plugins and ads as well. Also teh hosting is decisive.

Hi,

For some users with similar issues the solution provided in this topic worked
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
You could give it a try and let us know.

Hi,

1. That is not possible, only the latest version of the theme is always available for download. Currently the theme is version 8.7.2
– https://www.screencast.com/t/vZxmaVDCzi
The tagDiv composer is now version 2.1 and the multi-purpose plugin us version 2.0
– https://www.screencast.com/t/ZTOZhw6Io
Please download the latest theme package and install it, the most recommended method to update themes is by FTP
– https://forum.tagdiv.com/how-to-update-the-theme-2/

2. Update all the theme plugins after updating the theme. Let us know if there still is a problem and what exactly the error is.

3. Provide a link to your website and we will inspect this issue. I have tested simple drop-down menus, there are no issues with them. Check the live theme demo Homepages menu (latest theme version is installed in demo)
– https://demo.tagdiv.com/newspaper/
That could be caused by a third party plugin, you could try as a quick test to deactivate them all and check the results.

4. We will inspect this if you could provide a link to your website. It could be a combination of colors in the theme panel, so the icon is not visible
– https://www.screencast.com/t/QzU7fftvU
Or it could be some other issue.

5. There were no changes in the theme regarding the thumbnail creation. These are created the same as before. If the images you use are of quality, the thumbnails will be as well. Unless you have a form of image compression/optimization or quality filter added by you or provided by the server.

Thank you!

Hi,

That could be done with some CSS code. The tags have a default padding, that could be enlarged if you want to, like this where it is doubled
– https://www.screencast.com/t/nFwxOhSlyAXg

.td-post-category {
padding: 6px 12px 8px;
}

There is also a setting for the font of the tags in the theme panel, if you want to change the font or font properties (default font size is 10px)
– https://www.screencast.com/t/wYyt5ixnk0j
That code will affect all the category tags, it could be made more precise if needed.

The browser inspector is a very powerful tool and very helpful in this kind of situations
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks

From what I can see, you are setting a thumbnail of the image as background. That is a common mistake.
When setting the background please set it in full size
– https://www.screencast.com/t/2nkB2nt2hZ
– https://www.screencast.com/t/hHqwQ7jBEtHI

Hi,

That code will remove the post settings from the posts page here. If you want to add them, you could make a small modification in the theme. By default only author roles and higher have access to the post settings. This condition is set here
– https://www.screencast.com/t/k3AvFZh9
You could change that condition to a capability you want
– https://codex.wordpress.org/Roles_and_Capabilities
Changing it to ‘edit_posts’ for example, would give the contributor role access to the post settings.

Thanks

Hi,

Same in the authors box on posts – https://www.screencast.com/t/vnpSRU8WjOUh
Or in author page – https://www.screencast.com/t/UccdKg5MWH
The icon is part of the theme internal font
– https://www.screencast.com/t/okGwwwPx1

Thanks

That widget is not part of the header, it belongs to the page content. So it will not be sticky to the header since it is placed in the page.

The only situation where a category could not be deleted (that I can think of) would be if that category is the default WordPress category for posts, set here
– https://www.screencast.com/t/67CepM7VovUM
I believe by default it is the Uncategorized category, which cannot be deleted
– https://www.screencast.com/t/B9mvCIVTLq
In order to delete that category you will have to set a different one as default. This is a tutorial I found
– http://www.wpbeginner.com/beginners-guide/rename-the-uncategorized-category/

Thank you!

On pages there is now an option to split the content in two equal columns, in the tagDiv composer
– https://www.screencast.com/t/UsRnz9aaeSXF
The multi-purpose plugin adds more functionality to the composer, meaning row layouts and many elements that can be used on pages. The recommended method of switching to the tagDiv composer is to recreate the pages entirely with it if possible. Then there will be no more problems.
On posts for the moment the tagDiv composer cannot be used, this may change in a future update.
The tagDiv composer uses the same row/column shortcode as Visual composer, there is a level of compatibility between the two page builders
– https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Regardless of demo, the Latest articles section has filtering and sorting options
– https://www.screencast.com/t/SlB02s99
– https://www.screencast.com/t/yICK6pbXJJx
So you can configure this section as to include/exclude categories as you want, there are options for that and there should be no problem.

Please check the theme system status section
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. If you updated from an older version to the latest one (8.7.2) reinstall the tagDiv composer (latest version is 2.1).

Additionally try as a test to deactivate all other plugins, leave only the theme plugins active. Check if the issue is still happening. Let us know the results.

So the issue was not solved by regenerating the thumbnails. Inspecting the website and the first thumbs issue in the grid, it seems the featured images you use are too small. Example:
– https://www.screencast.com/t/9xKtYxfUz
This module where the post appears has a thumbnails requirement like this
– https://www.screencast.com/t/y1EtZitN
So the original image is simply not big enough to allow the creation of the necessary thumbnails. Use bigger images if possible or a thumbnail upscale plugin, the theme will not stretch the images to fit if they are too small.

As mentioned in that guide our install-able demo uses images around 1068 × 713 px. You can use bigger images, the resulting thumbs will be of higher quality.

Hi,

Unfortunately I could not give you a solution in this matter, since I do not know how that plugin works. The theme is made to be used with self created and published content, not pulling or inserting content from other websites.
The theme does not have any settings for that and we have not made any tests with such plugins up to this moment, I cannot say if there will be testing made. Sorry if this is an inconvenience for you.

Thank you!

That design is one of the characteristics of that post template. Without using a featured image it will not look properly. You could use a different post template instead
– https://forum.tagdiv.com/post-templates-2/
If you really want to use style 4 and remove that extra space
– https://www.screencast.com/t/zTTb7ckpLbK
Use a code like this in Theme panel->Custom CSS
– https://www.screencast.com/t/MeBzkwuzlK9

.td-post-template-4 .td-image-gradient:before {
display: none;
}

If you use that code the mobile menu modal will look like this
– https://www.screencast.com/t/onS68oHa
Instead of like this
– https://www.screencast.com/t/5aov8aLsENM
Again I should mention, I see no problem with your website. The menu background is not seen on desktop in our tests.

Hi,

That would not be possible with the them sharing, this section will be displayed on top and below the post content, like in the demo
– https://demo.tagdiv.com/newspaper/wordpress-news-magazine-charts-the-most-fashionable-new-york-couples-in-2016/
In the sidebars you can enter widgets, so if this is required for your website you could disable the theme sharing, and use a sharing plugin which you could implement as a sidebar widget.

Thanks

Hi,

It should work properly, in this example I am hiding the column in which the widgetised sidebar is placed, on mobile devices
– https://www.screencast.com/t/LS9yb7ksxXK
– https://www.screencast.com/t/VccfPKnt
So that columns will not appear on mobile anymore.

Thanks

Hi,

The latest version of the tagDiv composer plugin was optimized further, so there should be no problems. Make sure you are using the latest version of the composer
– https://www.screencast.com/t/qUQ9uTJkd
Also you could contact your hosting provider and mention the issue. Check the server and WordPress allocated resources
– https://forum.tagdiv.com/system-status-parameters-guide/
– https://forum.tagdiv.com/requirements-for-newspaper/
These resources could be limited by the hosting, that could be why the issue is happening.

Hi,

The composers are fully compatible with the theme, they do not provide errors like you mention. Maybe some code entered in theme panel or theme files is to blame, if you entered any.

We could take a look, please send us an email at contact@tagdiv.com and provide us with admin access to your website.

Thank you!

Hi,

We have made many tests with the mentioned browsers, there were no visual layout issues with the composer sidebar
– https://www.screencast.com/t/P39ezBPwEV
– https://www.screencast.com/t/8fDeUGCL
– https://www.screencast.com/t/gQ4JpQGGqDD
Newest version of each browser is installed. If you could provide us with access to a live website where this is happening we will take a look. We cannot recreate this on these browsers.

Thank you!

Hi,

That would be how the CSS rules apply, it works in cascade. First the default color is loaded, then the custom color is. It also depends on the website loading speed, if it loads slower the flash would be visible. A solution for this problem wold be to remove the initial default color set as background for the menu, from the theme stylesheet
– https://www.screencast.com/t/Cy7kSQqGSq
Then the color you set will be the first one to load.

Thanks