Hi,

You can activate the theme on the staging environment, then on the live website. This is mentioned here – https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
So you can activate the theme as long as it’s a testing site and not an end product. Envato specifies that the theme can only be active on one end product.

Thanks

Hi,

You need to deactivate and delete the old plugins and install the new ones from the theme package normally, in the plugins section – https://www.screencast.com/t/53nogg3VD

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Hi,

The new tagDiv composer is included in the latest Newspaper theme package
– https://themeforest.net/item/newspaper/5489609
Here is a guide for this editor – https://forum.tagdiv.com/tagdiv-composer-tutorial/

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Hi,

If you are using the mobile theme a scroll to top is displayed. If you do not use it, you could activate it with a code like this – https://www.screencast.com/t/kmewhpua
You just need to enter it in Theme panel->Custom Css section

@media (max-width: 767px) {
.td-scroll-up {
display: block;
}}

Thanks

Hi,

If you mean something like this – https://www.screencast.com/t/XUPwNwlE
You can do it with this code

.td_block_slide .td-module-title {
background-color: black;
}
.td-slide-meta {
width: auto!important;
}

Thanks

Hi,

Visual composer is still available in the full theme package at the moment. When you install the demo it will look just like the live demo version, only with different dummy content.
Please try and download the theme package again and activate the theme. It should work properly now.

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Hi,

The background ad is working properly in the new theme version. First check if the background ad is set right – https://forum.tagdiv.com/background-ads/
Then please try disabling all your plugins except the ones provided in the theme package, clear any caching installed and check any custom code you might have entered in theme panel, or added to the theme files.

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Hi,

Please do not use the new tagDiv composer to edit a page created in Visual composer. This may lead to unexpected results. You should recreate your page using only the new front-end editor.

Thanks

Hi,

@sejpost You just have to create a new page using only tagDiv composer. Most of the elements that are available in Visual composer are present in the new editor. Use this guide to help you – https://forum.tagdiv.com/tagdiv-composer-tutorial/
It is not hard to use the the editor, it is just a matter of getting used to it. New features will be added to the tagDiv composer in future updates.
You can still use the widget sidebar element to add sidebars to pages, with this editor. The same sidebar can be used on pages and posts if that is what you are asking.

@travisnw It would be best and also recommended to use the new page editor for your pages. Please do not use both Visual composer and tagDiv composer on the same page.
Regarding the activation please try to activate the theme normally again.

@loirexplorer Please try making a clean theme install and use only the plugins provided with the theme – https://forum.tagdiv.com/install-via-ftp/

This guide made by Ing Geek may be useful and very informative when updating the theme
– https://forum.tagdiv.com/topic/the-best-way-to-update-to-newspaper-8/

Thanks

Hi,

Yes that would be the general direction, in future updates new features will be available for the new page editor. Please note that the tagDiv composer is not hard to use, not to mention that it is a front-end editor. You can see the changes made and the page taking shape as you create it. More information in this tutorial
– https://forum.tagdiv.com/tagdiv-composer-tutorial/

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Hi,

There is no problem with the latest WordPress version and the previous theme version. Or with the new theme update. We have not had any compatibility issues reported. You can update or install the new theme version when you are ready.
It could happen that some modifications through the child theme may not work properly anymore, due to update changes to the theme files. This can happen after every theme update. You could test this locally and see if it is the case.

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Hi,

Make sure the video Id’s that you are entering are correct and valid. Test with the example video provided – https://www.screencast.com/t/BsnyuhohUSP
Also check if the videos you are entering exist, maybe they have been removed.
Setting a featured video should not create that problem. A video in a post should not make your entire website unavailable. This is how a video post should be created
– https://forum.tagdiv.com/featured-image-or-video/

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Hi,

The problem is not visible on Chrome at the moment
– https://www.screencast.com/t/VuAmkP65Uo
That is a common problem, that can be fixed by following the suggestions from this topic
– https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

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Hi,

It is recommended to use Visual composer only with the mentioned column layout
– https://forum.tagdiv.com/how-to-use-visual-composer/
Different layouts may not work properly, please use just the blue highlighted column layouts when creating the page.
You can also try the newly featured front-end tagDiv Composer
– https://forum.tagdiv.com/tagdiv-composer-tutorial/ and see the elements as you are adding them to the page.

Thanks

Hi,

It would be very helpful if you could provide a link to your website to see the problem, for a more accurate solution. This probably happens becasue of the modification you made to the background of the post title. You could try this code and change the color of the title when the module is hovered (you can change the color accordingly)

.td_block_big_grid_fl_2
.td_module_mx19:hover
.td-module-title a {
color: yellow!important;
}

The code must be entered in Theme Panel->Custom Css section.

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Hi,

Please send us an email at contact@tagdiv.com and provide admin login information so we can inspect the problem. Also paste a link to this topic.

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Hi,

Please try and deactivate the tagDiv Composer editor from the plugin section, and see if the issue is fixed. However you should try and recreate your page with the new featured composer. Do not use both the editors at the same time, this could provide unexpected results.

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Hi,

Then the regeneration tool is not working properly, it does not create the required thumbnails as it should. If you say that your old posts do have a featured image set the regenerating guide provided above should work accordingly. I cannot see a featured image in the posts in question, maybe you have disabled them in the theme panel.
You could try a fresh theme install and then while having only Visual composer active and try regenerating the thumbnails using the guide from above, to see if they are created as they should be.

Thanks

Hi,

It seems to be in the page structure from what I can tell. You need to check just above the big grid where you have this text with title element
– https://www.screencast.com/t/tY6uE5XtSL
That text appears when you have a text with title element, with to text inside it.

Thanks

Hi,

There was a problem with the background ad functionality in the previous theme version. This can be fixed by updating the theme
– https://forum.tagdiv.com/how-to-update-the-theme-2/
If you do not want to update yet, please enter this code in Theme panel->Custom Css section and it should make the background ad work properly for you
– https://www.screencast.com/t/nDmMPtjf

body {
cursor: pointer;
}
#td-outer-wrap {
pointer-events: none;
}
.td-main-content-wrap, .td-container-wrap,
.td-container, .td-post-header {
pointer-events: auto !important;
cursor: default;
}

Thanks

Hi,

If you are talking about the smart sidebar feature you can disable it in the theme panel
– https://www.screencast.com/t/h8Zqz9yCsCCo
If you have a different problem, it would be very helpful if you could provide a link to your website where this is happening so we can inspect the problem.

Thanks

Hi,

We try to provide more features with each update, it is not easy for the developers to decide what has priority and what gets postponed for later updates. The list of suggestions and recommendations is forever increasing. I could not say when the options you mention will be made available, hopefully it will be taken in consideration at a given time. Sorry for any inconvenience this missing feature may have caused you.

Thank you for understanding!

Hi,

You could just simply edit the category template used or the one you want and insert the shortcode there like this – https://www.screencast.com/t/xXLLTCOa
Then the ad will be displayed on the category page below the description for example
– https://www.screencast.com/t/Nela6dgnX66J

Thanks

Hi,

I have inspected your website but it does not seem that there is a background image set at the moment – https://www.screencast.com/t/iCr5No1B
Try to set your background in the theme panel, then clear any caching installed and see if the image displays properly.

Thanks

Hi,

You just need to activate the global setting in the theme panel. This will enable the feature for all the post images at once. More information here
– https://forum.tagdiv.com/modal-window/

Thanks