Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

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Hello !

This depends on how fast your page is loading. Unfortunately this effect cannot be hidden.

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Hello !

@sagoralibd we will reply to you via e-mail.

@Benjouy_NA Please try to reinstall the tagDiv composer and make sure to clear the cache.

Let us know the result !

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Hello !

Yes, you can create a post template that can be assigned only to a specific category. First create the post template and add your ads in it: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ ; https://www.youtube.com/watch?v=fa7GenCHcBU&t=2s

After you have created the post template you can assign it to only one category as you can see here: https://www.screencast.com/t/Ec38yiJ0HikO

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Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Hello !

Please note that we do not recommend removing anything that is in the theme. You can however to create a dev or a test site and comment that section in order to see what happens.

Let us know the result !

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Hello !

Please let us know what plugin do you want to integrate. Please note that custom work and untested plugins are not covered by the support team. Here you can see a list of all the tested plugins by our developers: https://www.screencast.com/t/oefBThx5LhKS

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Hello !

Unfortunately we have not tested any plugin in this matter. You will have to test and see what will fit your taste.

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Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please provide a screenshot of how you type the ids in the counter so we can take a look.

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Hello !

Please try the manual update as you can see in our guide here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Let us know the result !

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Hello !

As you can see here the image is already set once, you will have to remove the one from the post: https://www.screencast.com/t/O5e8Krw9qSDY

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Hello !

For a better understanding of this features please read our documentation here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

There may be something changed in the update that will not work with your plugins. Please try and deactivate all of them except tagDiv ones and re-activate them one by one to see if there is any cause of a plugin conflict.

Also please try and re-install the tagDiv Composer.

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Hello !

I am not sure I fully understand what you are looking to achieve here. Please note that we have not tested any plugins in this matter.

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Hello !

Please try and reinstall tagDiv Composer and let us know if the fonts will be availble and you can save them.

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Hello !

This is how the responsive option https://www.screencast.com/t/tbXrh5z1 looks on your website. The mobile theme is being displayed correctly.

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Hello !

Please contact us via e-mail and our team will take a look at the search option.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please provide a link to your website in order to inspect.

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Hello !

If your featured images are getting duplicated. You can take a look here and deactivate the thumbnails that you do not use: https://www.screencast.com/t/72Zw6vue

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Hello !

Everything seems to be in order, I hope that everything is in order now.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !