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Hi all!
I have a newspaper theme on http://www.luiscardenas.mx and when i will visit on mobile, the theme can´t see for this http://prntscr.com/u5ti64 (this image it´s on desktop chrome with f-12)
The really on mobile it´s https://pasteboard.co/Jo3lkLf.jpg
Now i have Mobile + AMP with AMP official plugin.
You can help me?
Thanks
Leonardo Grabow
Just for example some short css code to have description include only first paragraph.
Thanks for your quick reply. Yes, the video works, but I’m unable to access it programmatically with the IFrame API. My question is how might I disable the new video support JS that came with the Newspaper X theme. It seems to be using embedly or some other video library like video.js to enable the sticky video and other behaviors. The event listeners for that are blocking out my listeners for youtube events.
To understand how it should work, I’d love it if you could look at this link and click on one of the chapter descriptions below the video. The video will play and queue to a time stamp.
my problem is that in the editor if the shortcodes work fine https://ibb.co/2sFrt0D, but already on the site they are not visible https://ibb.co/wQydnfB
this is an example of a template, but the same thing happens to me https://dreoclinic.com/tdb_templates/single-post-template-55-podcasts-pro/
Hi,
As I can see now you have inline ads -> https://i.imgur.com/kw051Kp.png on mobile on amp too -> https://i.imgur.com/EjFL73s.png is look that the problem is only for desktop.
If you want we can take a look on them, for this just need to make a full back and and send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hello Team,
Thanks for your support for the last ticket. Now on my Blog post details page, I am struggling with some more warning and errors. So plz have a look o
-
at that screenshot https://prnt.sc/u5g5mq and my Blog detail URL is https://tekkiwebsolutions.com/blog/saas-application-development/ It saying like some sort of Http and Https conflicting. But I have updated with all URLs. it’s within your theme so in seed to know where exactly I have to update it and what all other warning is for?
Looking forward for your quick response and Solution!
Thanks & Regards!
Sarbjit Singh
Hi vasquez75, please try the above steps:
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq
If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!
Hello !
We are sorry for the delay !
You’ll need to use the mobile theme with amp plugin, in this way you’ll have the mobile template on amp does not matter on the option you choose ( only amp or amp + mobile them ) ->http://prntscr.com/opwh8s
This should make your homepage ready for AMP.
Let us know the result.
Thank you!
Hi itechguides, indeed is look that for that category is display 404, this problem can be from untested plugin, if you can try only with theme plugins to see if the problem persists or not.
Hi RGLAS, you need to use the mobile theme plugin with amp and as for cache plugin we recommend wp super cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also these settings -> https://i.imgur.com/lVPwlmM.png are referring on what elements to be apply the mobile theme layout when you are using the amp.
Thank you!
Hello support,
My website(https://mamaafricanews.com/) posts are automated and 98% of the post comes with images, thanks for the newsomatic plugin.
However for some reason when you click on the article you want to read, there is no image. Again this will make sense if the article comes with no image but this is not the case.
Can you please help me and explain why this happens often?
I add a short video here on my youtube channel for reference.
Thanks in advance for taking a look.
Here’s a working example of the UI:
http://geoffmcghee.com/temp/wd-youtube/waterbuffs-20200824-01.html
Hello,
Can multiple sub menus be displayed in a mobile horizontal menu? Currently, the top-level menu and a sub menu are displayed, but we would like to also display an additional second-level sub menu. For example, if our site uses a World > Continent > Country structure, we currently see World in the top-level menu and Continent as the sub menu, but Country is not displayed as an additional sub menu. This structure is displayed correctly in the Header Main Menu row on larger screens.
We’re using the Tech News Pro theme and we are not using mega menus or the mobile theme.
Please let me know and thanks for the help!
Hi Calin,
1. Can you please conduct the same test for the “title” element, because it isn’t working for us on the homepage. If we select H2 in the tagdiv composer, it shows as H4. We are using the following:
Newspaper Theme version: 10.3.6.1
PHP Version: 7.3.20-1+0~20200710.65+debian9~1.gbpc9cbeb
WP version: 5.4.2
2. As for the related posts and side bar posts, we are now using flex block 1 for both. When we select h4 (default) for the tiles, the titles for those element show as h4, but the posts titles still show as h3.
for example, on this post: https://photographycourse.net/types-of-camera-lenses/
the title for the flex block 1 element “related posts” is showing as h4, but the 6 posts that appear under it, show as h3. Is there any way to fix this. The same issue is with the sidebar posts under the heading “must read”.
We do not want to tag any headings to these posts at all. Is there an element that doesn’t mark them all as headings? If not, how can we remove the current h3 from the titles of the related blog posts in the sidebar and in the end of the post.
Please let me know. thanks!
Domien
CONSOLE CHROME
Uncaught Error: Syntax error, unrecognized expression: undefined<div class=”tdc-sidebar-separator tdc-sidebar-text-separator”><span>Row</span></div><div class=”tdc-sidebar-element tdc-row-temp” data-shortcode-name=”vc_row” 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><div class=”tdc-element-ico tdc-ico-template”></div><div class=”tdc-element-id”>Banner – template</div><div class=”tdc-element-delete” data-type=”vc_row” data-name=”Banner”></div></div><div class=”tdc-sidebar-separator tdc-sidebar-text-separator”><span>Posts Loop</span></div><div class=”tdc-sidebar-element tdc-element” data-shortcode-name=”tdb_loop” data-start-values=”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” ><div class=”tdc-element-ico tdc-ico-template”></div><div class=”tdc-element-id”>banner post – template</div><div class=”tdc-element-delete” data-type=”tdb_loop” data-name=”banner post”></div></div>
at Function.ea.error (jquery.js?ver=1.12.4-wp:2)
at ea.tokenize (jquery.js?ver=1.12.4-wp:2)
at ea.select (jquery.js?ver=1.12.4-wp:2)
at Function.ea [as find] (jquery.js?ver=1.12.4-wp:2)
at n.fn.init.find (jquery.js?ver=1.12.4-wp:2)
at new n.fn.init (jquery.js?ver=1.12.4-wp:2)
at n (jquery.js?ver=1.12.4-wp:2)
at Object.updateSavedShortcodes (js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:619)
at Object.init (js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:586)
at js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:632
js_files_vue_modals.min.js?ver=a336a33b491e4d82f056f6bf77847b68:205 You are running Vue in development mode.
Make sure to turn on production mode when deploying for production.
See more tips at https://vuejs.org/guide/deployment.html
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at Function.get (post-edit-1480.js:1)
at t.loadFacebookPreviewData (post-edit-1480.js:1)
at Object.loadFacebookPreviewData (data.min.js?ver=75f90354ddff4acd5b0b4026454037ca:2)
at HTMLDocument.<anonymous> (post-edit-1480.js:1)
post-edit-1480.js:1 Uncaught TypeError: Cannot read property ‘value’ of null
at Function.get (post-edit-1480.js:1)
at t.loadTwitterPreviewData (post-edit-1480.js:1)
at Object.loadTwitterPreviewData (data.min.js?ver=75f90354ddff4acd5b0b4026454037ca:2)
at HTMLDocument.<anonymous> (post-edit-1480.js:1)
js_files_vue_modals.min.js?ver=a336a33b491e4d82f056f6bf77847b68:205 Download the Vue Devtools extension for a better development experience:
https://github.com/vuejs/vue-devtools
js_files_vue_modals.min.js?ver=a336a33b491e4d82f056f6bf77847b68:205 You are running Vue in development mode.
Make sure to turn on production mode when deploying for production.
See more tips at https://vuejs.org/guide/deployment.html
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js_files_for_wp_admin.min.js?ver=1a221c8450bc290d78da968c50c142a1:27 (6) [i, i, i, i, i, i]
js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:44 Uncaught TypeError: Cannot read property ‘$tdcAction’ of undefined
at Object.saveHistory (js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:44)
at js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:30
saveHistory @ js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:44
(anonymous) @ js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:30
setTimeout (async)
takeSnapshot @ js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:30
init @ js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:21
init @ js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:236
loadIframe @ js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:382
dispatch @ jquery.js?ver=1.12.4-wp:3
r.handle @ jquery.js?ver=1.12.4-wp:3
js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:606 {$currentZone: undefined, $currentRow: undefined, $currentColumn: undefined, $currentInnerRow: undefined, $currentInnerColumn: undefined, …}
19js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:383 Uncaught TypeError: Cannot read property ‘hide’ of undefined
at HTMLDocument.<anonymous> (js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:383)
at HTMLDocument.dispatch (jquery.js?ver=1.12.4-wp:3)
at HTMLDocument.r.handle (jquery.js?ver=1.12.4-wp:3)
Hello,
Thanks for responding. However, I am still not clear about any of the questions on which you gave me reply. Please try to explain in a little more detail. I am not a professional programmer. I hope you understand.
1) So you are saying that I should first create 4 categories and 4 different pages. Then I should assign each category with each different page. right?
Please check the image, I want something like this, if someone clink on the category from the header menu then it should take the viewer to a different page with such a introduction and then relevant topics. https://snipboard.io/y6pnfG.jpg
Now, I have sub questions for this.
a) The home page will have collection of all the articles from all the categories combined, right?
b) The category pages will have only relevant articles, right?
c) Please explain me about featured category. If I assign any article to featured category, then what exactly happens to that article?
d) Can I assign any article to multiple categories? For example, featured and health category at the same time?
2) I didn’t found any option in the cloud header to change the size of the logo in the header as well as in the footer. Please tell me how I can increase it using Custom CSS. Or with the help of image or graphics that which setting I should change to increase or decrease the size of the logo.
3) I have already written a short text in the box that you mentioned. However, I want to link a separate page to the Title “About us” in the footer menu. I hope you got my point. You gave me a box in the footer in which I can write something. However, there is no option to link the title to some other page.
And I also don’t see any option to customize or build the home page. How to do that? Please check the image.
https://snipboard.io/q98jek.jpg
4) I have installed the demo without content. Can you please tell me, how I can bring the same effects without slider. What exactly this is? Please check the image. https://snipboard.io/EkXFdG.jpg
5) Can you please tell me how to create this effect? Please check the image.
https://snipboard.io/ERG2tI.jpg
6) Last questions, there are numerous options on the demo home page. For example editors choice, popular post, must read and etc. All these sections will be automatically created or I have do something? I mean I have installed the demo without content. So, as I start to upload the content, everything will populate itself or I have do make these changes manually? https://snipboard.io/heo3v6.jpg
Hi,
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq
If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!
Hi,
This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq
If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!
There seriously needs to be an immediate UPDATE and FIX to this theme. Since the update, work arounds, plugin updates and fixes on these boards, I am still getting Error 552 and connection timeouts thus making my website useless as people try and visit it. Everything was working fine before the theme updates.
The site is also experiencing slow load time which was never an issue before the theme update. Everything wrong is in the theme, not the server or other issues. PLEASE FIX or acknowledge and update is coming with the fix.
Dear Vlad,
I would like to follow up on my ticket regarding the advertisements not appearing on the mobile version. This has now been checked on multiple phones, in multiple countries and different platforms (both android and iOS).
Please note, my purchased plan includes 6 month support. It has been almost a full week with this issue persisting, without a clear answer to my issue. Furthermore, it has been 4 days since your last answer.
I expect an answer within the next 24 hours and a solution regarding AMP ads which are still not appearing on mobile phones and the homepage not having a compatible AMP template.
Kind regards
Hi mtdas99,
Unfortunately the COVID-19 status can be display only on desktop and responsive version (but you need to set it using tagDiv Composer, because right now this is set only for desktop and tablet version on header section), this can not be display on mobile theme plugin or amp version, sorry!
Thank you for your understanding!
Hi,
This is because you are using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders or shortcodes ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme, also the mobile theme will not display any sidebar)
-> https://i.imgur.com/9d0UWLT.png
Also you can show the responsive version on mobile theme (to get the same layout as on desktop on mobile) -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
Thank you!
Hello,
I did that.
I found that if i publish it from “edit page” it renders. https://the-sunrise.com/wp-admin/post.php?post=91&action=edit
However if i publish it from tagdiv composer it doesnt…?
Hi,
If you are using a cloud header you can make the menu sticky from website manager -> https://i.imgur.com/Wxw7fVm.jpg if you are using a standard header style, use the settings from theme panel -> https://i.imgur.com/Kes35H4.png
For ads, as long you use the responsive version, the settings made with tagDiv Composer will work -> https://i.imgur.com/uhF328t.png also on this https://prnt.sc/u3hx8byou have set the ad only on mobile menu that is different form the rest of theme, therefore there is no need to extra html tags.
As for amp that is because you try to enable it on cloud template, this will be enable on post, pages and other settings that you can check here -> https://i.imgur.com/h55QHdp.png (but for the moment the cloud templates can not be use as amp, for the moment is use the mobile theme for amp).
Is look that you set an inline css in your code -> https://i.imgur.com/5BtoKb4.png if you remove that padding-left: 40px!important; the banner will be display like this -> https://i.imgur.com/ZDGrwdr.png
Thank you!
Hi,
I have installed the Gadget Pro Demo (Newspaper theme) without Content on my blog excelmee.com.
I have edited the “Home” page using TagDiv composer.
In that, I could manage to change the “Logo” title. But the logo is not changing.
I have changed the logo image with a sample image. It uploads. But after saving, the “default” logo reappears.
Deleted page cache (WP Super Cache). But the issue remains.
Please help me to solve it.
Note: Also please let me know the logo image size as it’s not mentioned.
Thanks
