Search Results for 'cache'

Hi cmc,

Form what I know there were some changes made by Instagram.
Please check this similar topic -> https://forum.tagdiv.com/topic/instagram-galleryblock-render-failed-error/
Our developers are aware about this problem and try to find a way to get the feeds from Instagram and display it again.

Also the social counter is usually fix by clear the cache, if this is not working, you need to replace the social elements (with envato or example), save the changes clear all cache and check the results, after that set back your socials and clear the cake and check the results.

Thank you for your understanding!

Hi,

Please make sure that after you make the settings for social networks you clear all cache on your website.
If the problem persists, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache plugin, this is a free plugin and tested with our theme, also we have a guide for the settings you should do -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate them and make a test.

Also using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

If you have other questions, let us know!

Thank you!

Hi xabster,

I just check your website and is look that the thumbs are still not enable in theme panel -> https://i.imgur.com/RCTPqSv.png -> https://i.imgur.com/Zwzovp3.png -> https://i.imgur.com/szcDgYF.png also after you enable these, you need to regenerate the thumbs and clear all cache.

Thank you!

Hi alotoinghe,

As I can see in our screenshot the mega menu is not displaying right, this it should look like this -> https://i.imgur.com/fawv6jH.png not like this -> https://i.imgur.com/huLxLLd.png make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please note that a cloud footer can not be edited from backend, only from frontend, using tagDiv Composer, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).

Let me know the results!
Thanks

Hi iponwire,

Just make sure that all the post and pages that you share has a featured image and the settings are made as in our guide, also in some cases is take 2-3s until the featured image is set, this depend on the size of that post.
If there is still a problem make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem please provide us a link where we can inspect this problem.

Let me know the results!
Thank you!

Hi,

If you are referring to featured image that need to be display when you share a post on Facebook, then you can use our guide from here -> https://forum.tagdiv.com/facebook-share/ use yoast seo.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

1. The limit can be set from here: https://www.screencast.com/t/1VbBoVEHSn

2. Please remove and re-connect your account as you can see here: https://forum.tagdiv.com/instagram-widget/

3; 4. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem, please make a full backup to your website an database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi rammancelita, I read your massage, but many customers install the plugin but the settings that they make are not the same with these from our guide, also in most cases there are using more cache plugins that provide this problem.

If the problem persists, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you for your underrating!

Hi,

1 – 2 . Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Unfortunately cloud templates are not working with WPBakery, this can be use only for standard templates. Also please note that we do not recommend to use WPBakery with tagDiv Cloud Library, there can be conflicts, please use it only with tagDiv Composer enable.

3. The category page should display all the post from that category.

Also for a closer look, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide some screenshots and some more details.

Thank you!

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem, please make a full backup to your website an database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !