Search Results for 'cache'

hello,
This is a common issue when using CDN or a very strong cache.
We can only recommend wp super cache and these settings:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
As for CDN:
https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,
Please first make sure amp is properly implemented as shown here: https://tagdiv.com/amp-newspaper-theme/
The YouTube video shows the old implementation.
This could be a plugin conflict so please disable all plugins except the page builder, mobile theme and AMP clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

WP super cache is tested with our theme and works fine. We cannot recreate this problem. Most likely you have other plugins that prevent the proper functionality of WP super cache. Please test without other non theme plugins.

Thank you!

Hi,

It could be a plugin conflict affecting your whatsapp share. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Then test whatsapp again and see if it still provides the error.

Thank you!

Hi,

Also please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins, also if you are using child theme ( or cache plugin ), clear all cache deactivate the cache plugin and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

1. Our theme make thumbs for each block/module and that is way you have more then one image created.
Theme thumbs -> https://forum.tagdiv.com/theme-thumbs/
Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

2. Please make sure that when you set an image you set it to full size -> https://www.screencast.com/t/P8gvWIMUM

Also please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

I have imported the single post template 1 and for me is looking 1:1 -> https://www.screencast.com/t/5HYZZ5BX3V

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Also please try this with others templates too.

Thank you!

Hi,

I checked your website and now you are using the responsive version of theme, not then mobile theme plugin.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Also now in Newspaper c9.6.1 you have 3 options, one for only mobile, one for mobile and AMP( this option is working only with the AMP that we provide ), and AMP ( this option allow you on which page/post to make AMP, also this option is available only with provided AMP plugin ); if you choose to use others amp plugins -> https://www.screencast.com/t/klPekGTzwi0F -> https://www.screencast.com/t/EjRDB03fp
How to Make an AMP Ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/
You can deactivate the AMP on those pages/post were you get the google errors.

Thank you!

Hi,

It seems to be a problem caused by the server. You can check the following useful topic from here -> https://www.stechies.com/editor-encountered-unexpected-error/

Also, make sure that this is not a plugin conflict, please deactivate all non-theme plugins, clear all cache and try again!

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps!

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!

Hi,

Please deactivate all non theme panel, clear all cache and try again.

If the problem with theme panel s still there, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Yes, you’re right and the menu should be correctly displayed. Try to force clear all of your caches, purge CDN files and check the results. I have checked your website and the top menu seems to be displayed, as you can see here -> https://www.screencast.com/t/holvP8NGL

Thank you!

Hi,

Usually that effect come’s from some plugins, in your case I think is came from jetpack, please deactivate the jetpack plugin ( if you do not have this plugin, please deactivate all non theme plugins ), clear all cache and try again.
I think jetpack have some settings for that effect.

Please provide a link were I can inspect this problem, in this way I will be able to provide you the right answer.

Thank you!

Hi,

Please make sure that you made a clean installation like in our documentation -> https://tagdiv.com/how-to-install-newspaper-theme/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Also if you set some code in theme panel or theme file, please remove it, clear all cache and try again.

If the problem is still there, please provide me a link to your website, in this way I will be able to make some deep investigation and provide you a better answer.

Thank you for your understanding!

Hi,

Usually those problems are caused by some plugins, please deactivate all non theme plugins, clear all cache and try again.

Thank you!

Hi,

Usually this is a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!