- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hi,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/ or you can use WP Rocket.
Also, please let me know what plugin you use for the cache now.
Thank you!
Hi,
Installing a prebuilt website does not guarantee that you will have the same page speed; however, optimization configurations are necessary for it both on the server and the site.
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Thank you!
Hello Aline!
I see that you have no image element in those modules. Edit the modules and check again.
If everything is set up and you set the images as well, then make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
I have just completed server migration and i keep seeing old template and content! Its just IMPOSSIBLE.
I ve checked everything, from, cache to headers, incognito windows, DNS EVERYTHING!!!!
Hello!
We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Mobile site is not refreshing, not what so ever. No cache enabled. I deactivated everything, even changed theme! Nothing, stuck.
http://www.crisesz.co.uk
Thank you simchris.
GT Metrix
HIGH:complained about server response time and suggested to opt for WP-Rocket.
MED: reduce DOM elements.
This is what I did:
Turned off lazy load
Reduce DOM elements by making the homepage shorter
Turned on Litespeed Cache.
The speed difference is not so big.
Sure the Lazy Load turned off looks much better but the page still loads very slow.
Typical for this Free News template.
The classic Newspaper template loads very fast on my server.
Such a shame.
No issues here. (( I don’t work for tagdiv; just long time user. ))
Maybe turn on debug in wp-config.php and then paste your error log here if unable to grant temp access to the support team.
Common 500 error issues:
Browser cache
Corrupted database
Corrupted .htaccess file
Corrupted WordPress core or installation files
Database server problems
Incorrect file and folder permissions
Problem with the PHP memory limit
Third-party plugin
Hello,
Please activate the tagdiv Standard pack plugin and clear the cache.
Thank you!
Hello!
We recommend the Wp Super Cache plugin.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you.
Thank you!
I keep having this problem.
It keeps deactivating itself at least once a week and when it does it breaks my header and the site doesn’t load properly.
I use W3 Total Cache for caching and Wordfence Security + Really Simple SSL for security. Are these plugins known to work with NewsPaper? Are there other cache plugins that play nice with Newspaper for sure?
Please let me know or I’ll have to move to another theme that actually works
Hello!
The permalinks could also be created by a plugin. Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again. If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
My site is projectinsight.com.au. I have followed the themes instructions, but cannot get the header logo to change. I see it works on my mobile but not on the computer. I have cleared my cache and that didnt help. I loaded the logo to the Newspaper > Theme Panel and the TagDiv Composer panel, but it still doesnt change.
Please help. Thanks.
Hello,
We plan a blog posts where we need to use Locker.
We use WP Super Cache or WP Rocket cache plugin (try both to check if any of them work properly with Lockers).
Unfortunately in our case Lockers don’t work with cache plugins, just without them.
Do you have idea, how to solve the problem?
p.s. I tried function under Opt-in builder / Subsriprions / Settings / Cache tick box, not working
Hello,
Please check if your cache plugin is configured like in this guide – https://forum.tagdiv.com/cache-plugin-install-and-configure/ please make sure that you have the cache mobile enabled.
Thank you!
Hello!
Do you use the latest update of the theme and plugins?
Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Let me know the results!
Thank you!
Hi TagDiv, I have some queries…
Is there a known fix for the issues on the screenshot, mainly concerning the font files (ex. can we add “font-display: swap;”).
Here are the links to the files in question:
1. https://www.total-motorsport.com/wp-content/plugins/td-composer/assets/fonts/font-awesome/fontawesome-webfont.eot
2. https://www.total-motorsport.com/wp-content/plugins/td-composer/mobile/images/icons/mobile-theme.eot?16
1. https://www.total-motorsport.com/wp-content/plugins/td-composer/mobile/images/icons/mobile-theme.eot?16
2. https://www.total-motorsport.com/wp-content/plugins/td-composer/mobile/images/icons/mobile-theme.woff?16
Screenshot = https://ibb.co/qWw4XjV
Additional resources:
Efficient cache policy:
https://developer.chrome.com/docs/lighthouse/performance/uses-long-cache-ttl/?utm_source=lighthouse&utm_medium=lr
Learn more about font-display:
https://developer.chrome.com/docs/lighthouse/performance/font-display/?utm_source=lighthouse&utm_medium=lr
Also, the element ‘Big Grid Flex 3’, doesn’t allow content preloading as the other block elements. I provided screenshots as examples.
Screenshot 1 = https://ibb.co/Xt54GWJ
Screenshot 2 = https://ibb.co/HTddz3M
Is there a known way of preloading this grid and its elements?
Thanks in advance
Hello,
I have already changed the filter from the demo and deactivated the cache, but the problem persists. Additionally, there is no difference in the JavaScript behavior.
I have sent an email to contact@tagdiv.com with the admin URL, credentials, and a link to this topic for your reference.
Thank you in advance for your assistance.
Hello!
If it is showing well in Composer and not on your frontend, then yes, it could be a plugin conflict. Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Thank you!
Hello @Sushant !
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Thank you!
Hello Natalia!
Check if the block from the search template has any offset and delete the value.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Hello Axel!
No difference. They do the same action and should open the tagdiv Composer editor.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Thank you!
Hello!
Did you let the same filter from demo? Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Hello,
Thank you for your response. I have already re-checked and ensured that the correct category is selected from the filters option. I also cleared the cache, but the issue persists. The related posts section still displays articles from 1-2 different categories instead of just the selected category.
Could you please provide further assistance? https://streamable.com/gztx4t
Thank you!
