- NewspaperChild Theme Support
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to Update the Newspaper Theme
- NewspaperWhat’s Included in the Newspaper Theme Package
- NewspaperFlex Block Settings Guide
- NewspaperPrimary Category: Build a hierarchy for your website
- NewspaperBreadcrumbs
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
Hi MehdiAlioui,
We can provide support only in our support hours and these are Monday – Friday:8:00 AM – 17:00 PM (GMT+2).
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
In most cases this problem is from plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi Screen Bunny,
Please make a test, disable tagDiv Composer and tagDiv Cloud Library, delete these plugins and reinstall them from Newspaper > plugins.
If the problem persist, please check the plugin conflicts, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!!
Whilst I acknowledge that AdRotate is not a plugin on your tested list, it is a plugin you have frequently suggested in this forum. Thus I felt i would alert you to a conflict occurring in theme 10.3.5 with AdRotate 5.8.4.
With AdRotate installed and activated the MegaMenus on the theme do not load. With AdRotate deactivated it does.
Whilst I understand if you elect to provide no support for this, I am prepared to offer access if you do wish to look at this issue. Cache was cleared, child theme deactivated. AdRotate also notified.
Hi,
In most cases this problem is from plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!!
Hi renatols,
Please make a test and change the post template, after that clear all cache and check to see if this section is displaying.
Also check the plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thanks
Hi fernweh108,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
In most cases this problem is from plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!!
Hi,
What extra plugins are you using? it can be a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you are using a good host and this is nor disable the theme.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
In most cases this problem is from plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you for your understanding!
Hi Jose,
Make sure that the social are set in social counter as in our guide from here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ for Instagram make sure that you have set the api key -> https://forum.tagdiv.com/instagram-widget/
Make sure that the og is enable as in our documentation form here -> https://forum.tagdiv.com/facebook-share/ and you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!!
Hi westbrook,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please check the Hosting requirements too.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you for your understanding!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persists, please provide me a link to your website and some screenshots with the problem.
Thank you for your understanding!
Hi NewgateBrands,
Unfortunately I do not quite understand the problem, please be more clear and provide some screenshots.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Same here guys, I have already created a thread as I did not see this one.
This is really annoying when you want to control SEO.
Any solution for this ?
Maybe using some hook creating a child theme ??
thanks
Hi guys
I’d like to be able to delete some links appearing on my whole site which are really annoying
for SEO purposes.
Some of Those links are inside the code even if I don’t able options like member subscription :
<div class=”td-login-info-text”>
Forgot your password?
</div>
<div class=”td-login-close”>
<i class=”td-icon-read-down”></i>
<div class=”td-login-title”>Sign in</div>
<div class=”td-forgot-pass-close”>
<i class=”td-icon-read-down”></i>
<div class=”td-login-title”>Password recovery</div>
</div>
<div class=”td-search-close”>
<i class=”td-icon-close-mobile”></i>
</div>
How can I get rid of those options ?
Is there any way using a child theme ? Any hook available to clean up this ?
thanks
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
For ad implementation please follow our guide here: https://forum.tagdiv.com/ads-adsense-overview/
Thank you !
Hello !
You seem to have most likely a plugin conflict there.Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also for creating a sidebar you can take a look here: https://www.youtube.com/watch?v=fa7GenCHcBU
Thank you !
Hello !
You seem to have most likely a plugin conflict there.Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also for creating a sidebar you can take a look here: https://www.youtube.com/watch?v=fa7GenCHcBU
Thank you !
Hello @Jose.
You seem to have most likely a plugin conflict there.Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also for creating a sidebar you can take a look here: https://www.youtube.com/watch?v=fa7GenCHcBU
Thank you !
Hi
I am using NewspaperX theme. (functions.php unchanged. I totally removed my child theme directory from themes dir.)
I’ve noticed categories (page: /?cat=112 for instance) are showing no posts while instead there are one or 2 posts.
I activated query monitor plugin and I found the get_posts main query WP_Query->get_posts()
has a LIMIT 2,10 which I do not understand where it comes from.
By switching to theme twentytwenty the query correctly set and executed with LIMIT 0,10
Query with NewspaperX theme:
SELECT SQL_CALC_FOUND_ROWS wp_posts.ID
FROM wp_posts
LEFT JOIN wp_term_relationships
ON (wp_posts.ID = wp_term_relationships.object_id)
WHERE 1=1
AND ( wp_term_relationships.term_taxonomy_id IN (112) )
AND wp_posts.post_type = 'post'
AND (wp_posts.post_status = 'publish'
OR wp_posts.post_status = 'active'
OR wp_posts.post_status = 'inactive'
OR wp_posts.post_status = 'expired'
OR wp_posts.post_status = 'private')
GROUP BY wp_posts.ID
ORDER BY wp_posts.post_date DESC
LIMIT 2, 10
Query with Twentytwenty theme
SELECT SQL_CALC_FOUND_ROWS wp_posts.ID
FROM wp_posts
LEFT JOIN wp_term_relationships
ON (wp_posts.ID = wp_term_relationships.object_id)
WHERE 1=1
AND ( wp_term_relationships.term_taxonomy_id IN (112) )
AND wp_posts.post_type = 'post'
AND (wp_posts.post_status = 'publish'
OR wp_posts.post_status = 'active'
OR wp_posts.post_status = 'inactive'
OR wp_posts.post_status = 'expired'
OR wp_posts.post_status = 'private')
GROUP BY wp_posts.ID
ORDER BY wp_posts.post_date DESC
LIMIT 0, 10
it must be theme related (or plugin’s theme related).
This happens with every category.
So my question is
Is there anything I can check to see where that limit starting from record #2 is set?
Hello !
Q1: Please try this CSS code. You can adjust it if you want: .tdc-row.td-stretch-content, .tdc-row-composer.td-stretch-content {
margin-left:35px;
}
The codes must be inserted here: https://www.screencast.com/t/fyP7TBVPWvhQ
Q2: Please make sure to clear you cache and also try from a different device. We have tested this on our side and it does not happen. So new users will see your website ok.
Q3: Unfortunately your button is not working: https://www.screencast.com/t/sRF3a0Glvbtk
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Is just checked your website and now this is working -> https://i.imgur.com/fLubRRc.jpg just make sure that all posts has featured image.
If the problem persist, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hi,
Is possible that you post content to be bock from some plugins that you are using.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hi,
You just need to play with tagDiv Composer and tagDiv Cloud Library (https://tagdiv.com/what-is-the-cloud-library/), there are a lot of things that you can do once that you learn how to use it, also the changes made in theme files will be lost when you’ll update the theme, because not all the files from the them can be set in a child theme.
Now I do not want to say that you can achieve everything, but you can achieve almost everything you want.
For example there are individual elements that can be adjusted in pages (is not like you’ll have an html page and you can change it in code), for example on this path you can find a part of the elements that are use in tagDiv Composer -> wp-content/plugins/td-composer/legacy/Newspaper/includes/shortcodes
Thank you for your understanding!
