- NewsmagChild theme support
- NewspaperChild Theme Support
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewsmagWhat’s included in Newsmag theme package
- NewspaperHow to Update the Newspaper Theme
- NewspaperWhat’s Included in the Newspaper Theme Package
- ApiThe Theme API
- NewspaperFlex Block Settings Guide
- NewspaperPrimary Category: Build a hierarchy for your website
- NewsmagCustom Post Type Support
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagBreadcrumbs
- NewspaperBreadcrumbs
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
Hello !
We cannot provide support for untested plugins. Deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
Thank you for your understanding!
Hello !
None of your pages do seem to have Newspaper Theme installed. Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Usually this problem is appearing because of some plugins, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
You can try this suggestion to Fix High CPU Load In WordPress -> https://www.ecenica.com/support/answer/fix-high-cpu-load-wordpress/
How to Fix Your High WordPress CPU Usage Problem -> https://www.hostwinds.com/blog/wordpress/fix-high-wordpress-cpu-usage-problem/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that all the requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you are using the last version of the theme, Newspaper v9.8 and the mobile theme is set as in our guide -> https://forum.tagdiv.com/the-mobile-theme/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem please provide me a link where I can inspect your website.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. It appears that you page speed it’s quite good but there is something probably from a plugin wich creates this bug: https://gtmetrix.com/reports/toptipbio.com/zFcoys7a
Thank you !
Hi,
Please check tho see if you do not have set a page ( the homepage ) as a footer page -> https://forum.tagdiv.com/footer-templates/ -> http://prntscr.com/orfzuf
If is not this, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hello!
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Make sure that you activate the theme as in our guide from here -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
If the problem persist, please provide some more details, about the steps you made and you get the licence removed; make sure that your theme panel is working.
Let me know the results!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
The tagDiv Composer need access to write to files an access certain functions.
You can check more about for what are using the permission here -> https://wordpress.org/support/article/changing-file-permissions/
Please make sure that you edit only the pages and post that was build with tagDiv Composer.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also make sure that you Cloudflare (CDN) is set as in our documentation -> https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
Hi,
1. Unfortunately if you want to link the image to post as the title, then you’ll need to make some changes in theme core because the image was made to can drag the next post; also the changes will be lost after theme update.
If you still want to make the changes, those need to be made in this file -> http://prntscr.com/oqe61x -> wp-content/plugins/td-composer/legacy/Newspaper/includes/modules/td_module_slide.php
2. In order to make the category image to be full on mobile, you can check this code http://prntscr.com/oqe0vf
.category .tdc_zone .tdc-row:nth-child(2) {
padding-left: 0px;
padding-right: 0px;
}
The code need to be set in Theme panel > Custom code> Custom css
Thank you!
Hello Vlad, thanks for answering.
I don’t have any cache plugin or child theme. It is the version purchased in Theme forest of the Newspaper template.
I had already tried that option before, I have deactivated the external plugins but it is not fixed.
I tried to edit the website with this element in another browser and laptops but the problem continues.
More. Before I could edit with this element in other server but now we are in another server. the permissions are ok on server in the plugins folder
-
This reply was modified 7 years by
Leganes Activo.
-
This reply was modified 7 years by
Leganes Activo.
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please check if after de-activating your plugins your errors dissapear.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
1. Yes, this is the way is support to work, not all elements from cloud are templates, some of them are pages.
2. Also for more control over the thumbs on blocks I suggest to use flex blocks -> http://prntscr.com/opfba1
3. Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If the problem persist, please provide some screenshots with this problem.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
I can see the bug now too.
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi @mbo,
If you are using the last version of the theme ( Newspaper v9.8 ) you can use the child theme as before the update to v9.7 you can check our documentation for child theme here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you!