- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsOffset Feature
- TutorialstagDiv Social Counter Tutorial
- TutorialsHow to Update the WPBakery Page Builder plugin
Hello,
The errors seem to be related to the mobile theme files. Please make sure the file structure is intact. Please remove your current theme install and use one of these 2 methods to install the new version of the theme. Download the theme again from envato and use that package to install the theme:
https://forum.tagdiv.com/install-via-ftp/
https://forum.tagdiv.com/install-via-wordpress/
Please also make sure you disable all plugins except visual composer. clear cache and reset cdn files as plugin conflicts can also affect the theme elements.
Also please make sure you update visual composer. You need version 4.12 installed for the latest theme version to work properly: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hello,
You can create any page using visual composer and set it up as a shop page. Here is an example of a custom page built in visual composer for a shop: http://demo.tagdiv.com/newspaper_tech/shop/
Woocommerce ads blocks in visual composer you can use on any page: http://screencast.com/t/3c3awjKIiA
Thank you!
Hi,
Everything was fine until we updated Visual Composer to new version. Now the sidebar is not working on the homepage.
Please see here: http://www.israellycool.com/
For the Homepage, I have used Visual Composer. I have a 2/3+1/3 layout with a Block 11 and Widgetized Sidebar.
Any ideas what has gone wrong?
Regards,
David
Hello,
In order to make the homepage a static page first, you need to create a new page then set it as a home page in wp settings: http://screencast.com/t/rjP1jeSN
You can customize your pages in visual composer. This is done on the page edit screen by pressing the back-end editor. You can add blocks to your site that way and the block settings will pop-up once you place a block on your page. Please read this guide: https://forum.tagdiv.com/block-settings-tutorial/
I hope this helps.
Thanks.
Hi,
Thank you for your support.
I don’t understand it. I don’t see the options for the Visual Composer. I get this messenger. Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of Visual Composer.
I don’t wan’t to pay 35 dollar to use it because I have already pay for this theme and it’s a hobby webpage.
Can you tell me how I can fix this so I can use this theme?

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This reply was modified 10 years by
LailiejLoe.
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This reply was modified 10 years by
LailiejLoe.
Hi
Visual Composer does not control the navigation menus, it ony controls the content between header and footer, page’s content basically.
You can create a new menu under Appearance > Menus and add in it the desired items: http://screencast.com/t/aiTsOErj2oe – http://screencast.com/t/Lep6mEpX2H2 Fore more details about wordpress menus please check these links: https://forum.tagdiv.com/newsmag-main-menu/ – http://www.wpbeginner.com/beginners-guide/how-to-add-navigation-menu-in-wordpress-beginners-guide/
Hope this helps.
Thanks!
Hi,
Please check this guide how to use Visual Composer pagebuilder – https://forum.tagdiv.com/how-to-use-visual-composer/ The tagdiv blocks were designed for 1,2 or 3 columns like you can see also on our live demo – http://demo.tagdiv.com/newspaper/block-1/
Let us know if you have other questions related to the theme.
Thanks!
Hi,
Please make sure you use the latest theme version 7.3 and the latest Visual Composer provided with the theme 4.12. Here you can find a guide to update the theme(if it is necessarily) – https://forum.tagdiv.com/how-to-update-the-theme-2/ and update also the Visual Composer – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Let us know how it goes!
Thanks!
Hello,
The code was changed in newspaper 7.3 especially the visual composer implementation. This was done to improve the overall speed and to add new features as mentioned in our changelog on our themeforest page: https://themeforest.net/item/newspaper/5489609 You can now access the block design options and add padding to any block in visual composer from block settings.
Thank you!
At the top header menu I mean. Here’s the image http://prntscr.com/c6d4u5
The menu should lead to a specific page. Isn’t ? Please help me build the advertise page as your visual composer do not have essential addons to make things easier.
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This reply was modified 10 years by
Hari.
Hi
Try to update the theme at current version available on themeforest, V 7.3: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also try to delete the current mobile theme plugin then install it again after you update the theme. During the update process try to deactivate all plugin except Visual Composer to make sure that there are no conflicts.
Let us know how it goes.
Thanks!
Hi,
We thought it was self explanatory that you need to have a sidebar (an 1/3 column) in order to have a smart sidebar. You can’t have a sidebar in another type of layout as our theme only supports these column settings: https://forum.tagdiv.com/how-to-use-visual-composer/
Thank you!
*SOLVED: Uninstalled and re-installed Visual Composer.
*PS: didnt know it was possible to install VC via the theme’s panel. thanks for that!
Hi,
Both these icons should have the same url since there is only one option to change the url in the theme panel under the social networks tab. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test the social links again. if you still have trouble with this please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic.
Thank you!
Hi
Please provide a link where we can inspect this issue and we will ge back to you as soon as possible. Meanwhile try to deactivate all plugins except Visual Composer, deactivate the child theme if you’re using, clear all caches then test the site again.
Thanks!
Hello since last weeks the Backend editor in visual composer not works anymore.

How should i fix it?
Hi
Try to deactivate all plugins except Visual Composer, clear all; caches, purge cdn files then test the page again. Let us know how it goes and if the problem persist please provide your site url so we can inspect it closer.
The indicated option is managed by Buddypress plugin and the theme can’t change it. I’ve also test this on my side with a default wp-theme and got the same behavior: http://screencast.com/t/S5EypWkcQ
Thanks!
Hi,
Please use thew ‘adrotate’ plugin to test this out. This way you are eliminating the theme ad system and using the plugin. If adrotate will display the ads, it means there is a theme related issue. If adrotate is not able to show the ad as well, then it’s a google issue. Please do this so we can rule out any theme conflicts. You can also try to disable all plugins except visual composer, clear cache and reset cdn files so you can rule out a plugin conflict as well.
Let us know how it goes.
Thank you!
HI
You can chose the background color for block title from Visual Composer Composer like here: http://screencast.com/t/WvBvB8E4
Let me know if you need further assistance on this.
Thanks!
Hi,
I have tested your video on my end but it does not get cut off: http://screencast.com/t/Vb2kWKlBg
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Let us know if you still have trouble with this.
Thank you!
Hi,
It works fine on our demo: http://demo.tagdiv.com/newspaper/video-playlist/ and on our testing platform, so the issue is most likely on your end. Please disable all plugins except visual composer, clear cache and reset cdn files. Then test the playlist again. If you still have trouble with it, please provide a link to your playlist so we can inspect it and provide more information to how you set it up.
Thank you!
Hi
Try to deactivation all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hi @globalweb
This id pm-vat-ad-NaN id not from theme’s style and i assume that is added by a plugin. Try to deactivate all plugin except Visual Composer then test the site again and check if the problem is still there.
Thanks!
Hi
@globalweb we’re sorry for this inconvenience but we had a day off Monday doe to a public holiday. IF you still have the layout issues try to deactivate all plugins except Visual Composer, clear all caches then test the site again.
Let me know how it goes and if the problem persist please provide your site url so I can inspect it closer and get back to you with a more accurate answer.
Thanks!
HI
You added an ad-box on your homepage using Visual Composer and there is selected the header and to be displayed: http://screencast.com/t/EwLUF3uI9u9S To remove that ad edit the homepage and delete the ad-box. For more details about how to use Visual Composer please check this link: https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/
Thanks!