Page 590 – tagDiv support

tagDiv Staff

#403259

May 31, 2021 at 2:42 pm

Hello,

Our theme has these elements that can help you to achieve what you want, you can choose one => https://www.screencast.com/t/vvTZVxypIT and you can redesign it with tagDiv Composer https://www.screencast.com/t/om1Dy8oxLDh2

Hope this helps you!

Thank you!

Vlad S

tagDiv Staff

Issues with the MailerLite in Pre-Build Website - reply

#403253

May 31, 2021 at 2:10 pm

Hello!

The issue above was because the code was not properly inserted in the column text element: You can use the column text element in order to render shortcodes or use HTML codes.
Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog
Column text is an element from tagDiv Composer.

Thank you !

nycinsider

tagDiv Member

TagDiv Block CSS Fix – display set to none on mobile view - reply

#403249

May 31, 2021 at 2:07 pm

Hi, Can you let me know (with an image) of how I can access what you mentioned?

I can’t seem to find it in Tagdiv composer

Thank you!

This reply was modified 5 years by nycinsider.

EDFU

Participant

tagDiv Composer didn't start… - topic

#0

May 31, 2021 at 1:58 pm

Hello, I have a great problem now. If I try to edit the Homepage with tagDiv Composer it didn’t start. I see the left “Welcome to…” but then only the circle.
How can I repair it to edit the page?
Yesterday I have insallted the plugin NotificationX and it works fine. I have also tried with the disabled plugin but the tagDiv Composer still not open.
Thank you!
Regards,
Martin

Anamaria

tagDiv Staff

Advertisement management - reply

#403236

May 31, 2021 at 1:27 pm

Hello,

If you want to hide the ad from the header for a specific page, then you need to use another header template (you can duplicate the actual header, set another name) and assign it to that page => https://www.screencast.com/t/K4rCvtZ6o and redesign it with tagDiv Composer.
Also, you can check this topic for more information that can help you https://forum.tagdiv.com/topic/different-logo-in-categorypage/

Thank you!

Bettina

tagDiv Staff

tagdiv composer doesn't work - reply

#403232

May 31, 2021 at 1:18 pm

Hello!

I can not see your video. Please try with this one to download, capture and send: https://www.techsmith.com/jing-tool.html
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.
We have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!

Thank you!

giriraj

tagDiv Member

Image elements do not have explicit width and height (Mobile Theme) - reply

#403229

May 31, 2021 at 12:57 pm

Hello Bettina,

What will happen If I delete the composer? Will it remove any existing setup / designs?

My site is working fine, and I’m a bit worried to do that since it may damage anything in the site.

Thanks
Giri

Bettina

tagDiv Staff

Image elements do not have explicit width and height (Mobile Theme) - reply

#403224

May 31, 2021 at 12:41 pm

Hello!

Please check this topic: https://forum.tagdiv.com/topic/image-elements-do-not-have-explicit-width-and-height-2/
Also, do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Hope that helps you!

Thank you!

Anamaria

tagDiv Staff

Image replacement/upload background image - reply

#403223

May 31, 2021 at 12:40 pm

Hello,

To replace the image, edit with tagDiv Composer => https://www.screencast.com/t/zwkJhUZohZW, select the row and in the tab called “CSS” you can change the background image => https://www.screencast.com/t/lbjdNFnFd48W

Hope this helps you!

Thank you!

Bettina

tagDiv Staff

How to create new mobile theme in tagDiv Composer? - reply

#403205

May 31, 2021 at 11:44 am

Hello!

For cloud templates, you will have more options in TagDiv Composer (https://forum.tagdiv.com/tagdiv-composer-tutorial/), so these settings overwrite the settings from Theme Panel. If you let the settings by default in TagDiv Composer, then the settings from Theme Panel will reflect on your website.

In order to edit your responsive version, you need edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

If you want to use a mobile page, then you need to assign it to your homepage. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Bettina

tagDiv Staff

TagDiv Block CSS Fix – display set to none on mobile view - reply

#403195

May 31, 2021 at 11:21 am

Hello!

Please edit your mobile viewport when you edit the page with Tagdiv Composer and check if you have the display setting set up hidden and change it.

Let me know the results!

Thank you!

Sud

Participant

Server error (5xx) on multiple URLs after implementation of Newspaper X theme - topic

#0

May 31, 2021 at 10:56 am

Hi Newspaper X Support team,

This is to update you that I have installed the Newspaper theme on 16th/17th May 2021, on my website – https://discovervibe.blog/. Since then after an initial hike in traffic, it gradually slowed down, then I checked in Google Search Console, and in coverage, it is showing 9 URL’s with Server error (5xx), as per screenshot – http://prntscr.com/13mh3bk

I have check the topic on Forum, but not found the relevant content.

Following are the affected URLs:
– https://discovervibe.blog/wp-content/plugins/td-composer/td-multi-purpose/styles/tds_testimonial/tds_testimonial3.php
– https://discovervibe.blog/wp-content/plugins/td-composer/td-multi-purpose/styles/tds_call_to_action/tds_call_to_action1.php
– https://discovervibe.blog/wp-content/plugins/td-composer/td-multi-purpose/styles/tds_call_to_action/tds_call_to_action2.php
– https://discovervibe.blog/wp-content/plugins/td-composer/td-multi-purpose/styles/tds_testimonial/tds_testimonial1.php
– https://discovervibe.blog/wp-content/plugins/td-composer/td-multi-purpose/styles/tds_testimonial/tds_testimonial4.php
– https://discovervibe.blog/wp-content/plugins/td-composer/td-multi-purpose/styles/tds_testimonial/tds_testimonial2.php
– https://discovervibe.blog/wp-content/plugins/td-composer/mobile/
– https://discovervibe.blog/pf/work-page-3-4/?amp

Pls also let me know, why such irrelevant URLs causing the problem and how to deal with them, if such issues occur in future.

Pls revert ar earliest

Best Regards,
Sudhir
Sudhir

arvindk

Participant

Not able to update theme - topic

#0

May 31, 2021 at 9:55 am

I am trying to run update from my admin end. The update is failing with error:

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Theme Newspaper (1/1)
Downloading update from https://cloud.tagdiv.com/wp-content/uploads/2021/03/Newspaper.zip…
Unpacking the update…
Installing the latest version…
Removing the old version of the theme…

Warning: chmod(): Operation not permitted in /usr/share/nginx/html/wp-admin/includes/class-wp-filesystem-direct.php on line 173

Warning: chmod(): Operation not permitted in /usr/share/nginx/html/wp-admin/includes/class-wp-filesystem-direct.php on line 173
Theme update failed.
An error occurred while updating Newspaper: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. 404.php, images/icons/newspaper.eot, images/icons/newspaper.ttf, images/icons/newspaper.svg, images/icons/newspaper.woff, images/admin-panel/logo-panel.png, images/no-thumb/medium_large.png, images/editor-style/grid-sidebar-desktop.gif, images/editor-style/grid-no-sidebar-desktop.gif, loop-single.php, loop-archive.php, comments.php, search.php, bbpress.php, tag.php, tagdiv-deploy-mode.php, font-newspaper.css, archive.php, attachment.php, sidebar.php, functions.php, author.php, searchform.php, style-woocommerce.css, translation/pt_PT.po, translation/fi.po, translation/tr_TR.mo, translation/nl_NL.mo, translation/el.mo, translation/pt_PT.mo, translation/pl_PL.mo, translation/hi_IN.po, translation/id_ID.mo, translation/ur_IN.po, translation/ru_RU.po, translation/es_ES.mo, translation/el.po, translation/es_ES.po, translation/de_DE.mo, translation/ja.mo, translation/de_DE.po, translation/tr_TR.po, translation/ro_RO.po, translation/th.mo, translation/id_ID.po, translation/ur_IN.mo, translation/th.po, translation/ro_RO.mo, translation/hi_IN.mo, translation/pl_PL.po, translation/mr_IN.mo, translation/default.po, translation/ja.po, translation/default.mo, translation/ta_LK.mo, translation/ta_LK.po, translation/nl_NL.po, translation/ru_RU.mo, translation/mr_IN.po, translation/fi.mo, gutenberg-editor.css, style-bbpress.css, style-buddypress.css, header.php, category.php, woocommerce/archive-product.php, woocommerce/single-product.php, index.php, editor-style.css, loop.php, page.php, footer.php, screenshot.png, includes/tagdiv-page-generator.php, includes/wp-booster/wp-admin/images/font/tagDiv.woff, includes/wp-booster/wp-admin/images/font/tagDiv.ttf, includes/wp-booster/wp-admin/images/font/tagDiv.svg, includes/wp-booster/wp-admin/images/font/tagDiv.eot, includes/wp-booster/wp-admin/images/plugins/tagdiv-amp.png, includes/wp-booster/wp-admin/images/plugins/cloud-templates.jpg, includes/wp-booster/wp-admin/images/plugins/invoice.png, includes/wp-booster/wp-admin/images/plugins/plugins-installed-success.gif, includes/wp-booster/wp-admin/images/plugins/social.png, includes/wp-booster/wp-admin/images/plugins/td-composer.png, includes/wp-booster/wp-admin/images/plugins/tagdiv-newsletter.png, includes/wp-booster/wp-admin/images/plugins/label.png, includes/wp-booster/wp-admin/images/plugins/visual-composer.png, includes/wp-booster/wp-admin/images/plugins/rev-slider.png, includes/wp-booster/wp-admin/images/plugins/mobile.png, includes/wp-booster/wp-admin/images/plugins/standard-pack.jpg, includes/wp-booster/wp-admin/images/plugins/success.jpg, includes/wp-booster/wp-admin/tagdiv-view-welcome.php, includes/wp-booster/wp-admin/css/plugins.less, includes/wp-booster/wp-admin/css/wp-admin.css, includes/wp-booster/wp-admin/css/general.less, includes/wp-booster/wp-admin/css/wp-admin.less, includes/wp-booster/wp-admin/css/welcome.less, includes/wp-booster/wp-admin/plugins/class-tagdiv-current-plugins-deactivation.php, includes/wp-booster/wp-admin/plugins/class-tagdiv-theme-plugins-setup.php, includes/wp-booster/wp-admin/plugins/class-tgm-plugin-activation.php, includes/wp-booster/wp-admin/plugins/class-tagdiv-old-plugins-deactivation.php, includes/wp-booster/wp-admin/tagdiv-view-support.php, includes/wp-booster/wp-admin/js/tagdiv-theme-plugins-setup.js, includes/wp-booster/wp-admin/tagdiv-view-header.php, includes/wp-booster/wp-admin/tagdiv-view-theme-plugins.php, includes/wp-booster/tagdiv-remote-http.php, includes/wp-booster/tagdiv-options.php, includes/wp-booster/tagdiv-admin-notices.php, includes/wp-booster/tagdiv-log.php, includes/wp-booster/tagdiv-util.php, includes/wp-booster/tagdiv-global.php, includes/wp-booster/tagdiv-wp-booster-functions.php, includes/tagdiv-panel-docs.php, includes/js/tagdiv-theme.js, includes/js/tagdiv-theme.min.js, includes/tagdiv-config.php, style.css, single.php

I even tried to chmod entire wp-content directory and its ALL subdirectories to 777 but still the error. Can anyone please help me sort this issue out???

Anamaria

tagDiv Staff

Mega menu error - reply

#403174

May 31, 2021 at 9:41 am

Hello,

You can hide that ‘All’ from Subcats list, edit with tagDiv Composer, select the header main menu and in the called “Mega Menu” is an option to hide the “All”=>https://www.screencast.com/t/b70WXaVz

Hope this helps you!

Thank you!

Vlad S

tagDiv Staff

Reusable blocks - reply

#403173

May 31, 2021 at 9:40 am

Hello!

Unfortunately none. Without adapting them to the Newspaper theme ( which will take a lot of custom work ) you cannot use reusable blocks in Newspaper Theme. The recommended option is to use tagDiv Composer and Newspaper Theme together to build your website.

Please note that custom work is not covered by the support team.

Thank you!

Anamaria

tagDiv Staff

Homepage footer social icons - reply

#403165

May 31, 2021 at 8:52 am

Hello,

If you have a standard footer, then you need to go in Theme Panel -> Social Networks -> Social Networks => https://www.screencast.com/t/xX3bAZHRd and delete the sign “#” on the field for the rest of the social icons, and set only the URL for Pinterest =>https://www.screencast.com/t/XnCqKxwc8D
If you have a footer template from Cloud Library, you can edit with tagDiv Composer => https://www.screencast.com/t/HmmQYAVuMPa, select the social icons=> and you need to do the same as I said above => https://www.screencast.com/t/wSZ74JRpsi

Hope this helps you!

Thank you!

Anamaria

tagDiv Staff

footer, can't change image - reply

#403160

May 31, 2021 at 8:38 am

Hello,

The footer template does not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF
The background image needs to be set with tagDiv Composer, on the row on the footer section in the tab called “CSS”=> https://www.screencast.com/t/icgswNVnEwOY

Hope this helps you!

Thank you!

Calin

tagDiv Staff

Custom text or just text on Category & Blog templates - reply

#403159

May 31, 2021 at 8:36 am

Hi,
Unfortunately, for Newsmag theme there is no option for this, but what you can do is to add that text in category description -> https://i.imgur.com/6VS0VPP.png also, for blog there is no option for this, only for homepage, for this you can set it using tagDiv Composer.
For the moment the only solution it is to set the text in theme code, but this is not quite recommended.
Thank you!

Vlad S

tagDiv Staff

Logo URL not working - reply

#403150

May 31, 2021 at 8:03 am

Hello!

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the result!
Thank you!

Vlad S

tagDiv Staff

Issues with Theme Panel - reply

#403149

May 31, 2021 at 8:02 am

Hello!

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the result!
Thank you!

Calin

tagDiv Staff

Where is the composer - reply

#403145

May 31, 2021 at 7:55 am

Hi, I’m glad that you manage to find how to use the theme builder. This can be used to build pages only.
Have a nice day!

Anamaria

tagDiv Staff

Modify header - reply

#403136

May 31, 2021 at 7:37 am

Hello,

1.You can modify the width if you have a Pro Prebuilt Website, edit with tagDiv Composer => https://www.screencast.com/t/99wgZbovc, select the ad box and in the tab “Image ad” you can set the width => https://www.screencast.com/t/QPekpEMZfw, also, if you have a custom code, then you need to set there the width and height.
2. If you do like I said at point 3, then space will be deleted =>https://www.screencast.com/t/mEtP7PNV
3.You need to add a row, set the layout on the row 2/3+1/3 => https://www.screencast.com/t/t1PC9zWDYcS where you can set in one column the column text and the other the Header live search.

Hope this helps you!

Thank you!

Calin

tagDiv Staff

Block title? - reply

#403132

May 31, 2021 at 7:17 am

Hi,
For example, for all elements that are set in the sidebar, you can use this custom css:
body .td-ss-main-sidebar .block-title span { background-color: #fe123e; color: #ffffff; }
Or you can add on those elements an extra class -> https://i.imgur.com/8qcuC0I.png also this can be done with tagDiv Composer, too -> https://i.imgur.com/GbWwqF3.png
Also you can use our guide from here to inspect the theme classes.
Or if you remove the body class -> https://i.imgur.com/dGFk7xQ.png then all elements that has an option for color will apply.
I hope this will help you!

Anamaria

tagDiv Staff

my "like button" is broken in my posts - reply

#403127

May 31, 2021 at 7:03 am

Hello,

Please provide the link to your website to inspect the problem.
Also, if you have a Pro Prebuilt Website installed, you can disable the button with tagDiv Composer => https://www.screencast.com/t/JKhbawk3Hg ->https://www.screencast.com/t/ON5zB4scE

Thank you!

FrankG

Participant

Theme Panel Non-Functional - topic

#0

May 31, 2021 at 4:01 am

I’m upgrading our site from version 9.8 to 10.4. However I can’t complete the job due to the same several errors cropping up. Our site passes all the requirements on the list, and I’ve turned off all non TD plugins when I do the procedure.

It swaps over to the new theme fine, adds your plugins fine, and it all seems to be working until I try the theme panel page. That page loads, but if I click on any item on the page it does nothing aside from adding a hashtag to the end of the URL on the first click – it’s essentially non-functional and I can’t access any pages within it.

Before Tagdiv Composer is installed I’m getting multiple ‘TypeError: Undefined in not a function’ errors referring to o.widget, P.widget, r.widget, etc. in various min.js files like mouse, slider, iris, etc.

After it’s installed I’m getting this error from the /wp-admin/load-scripts.php file:

“jQuery.Deferred exception: jQuery( “#td-social-place-holder” ).sortable is not a function. (In ‘jQuery( “#td-social-place-holder” ).sortable{{ axis: ‘y’ }}’,’jQuery ( “#td-social-place-holder” ).sortable’ is undefined) (2)” and then it lists load-scripts.php and admin.php with green ‘f’ symbols next to them.

It feels like mismatched code. That ‘load-scripts.php’ error in particular stands out because it refers to the problem happening at 2:31585 in the file, but the file is only 1,700 or so characters long. Any suggestions?

Cookie	Duration	Description
cookielawinfo-checkbox-advertisement	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Duration	Description
_ga	2 years	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gat_gtag_UA_43963494_1	1 minute	This cookie is set by Google and is used to distinguish users.
_gid	1 day	This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.

Cookie	Duration	Description
IDE	1 year 24 days	Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
test_cookie	15 minutes	This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.
YSC	session	This cookies is set by Youtube and is used to track the views of embedded videos.

Cookie	Duration	Description
CONSENT	16 years 5 months 26 days 13 hours 25 minutes	No description
yt-remote-connected-devices	never	This cookies is set by Youtube and stores the user's video player preferences using embedded YouTube video.
yt-remote-device-id	never	This cookies is set by Youtube and stores the user's video player preferences using embedded YouTube video.