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Bettina
tagDiv Staff

Hello @chriswp!

The tagdiv Composer plugin is a bigger one with a lot of functions and settings. Our developers tried to improve it more and more and optimize it as much as they could in every update.
There are a lot of factors which can make your site slow. Make sure you use only some templates and fewer functionalities and options.
Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin or not, if you are using the PRO demo or a standard one.
Some starting points to improve your website page speed are here:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://www.xtechkr.com/optimize-newspaper-theme/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms, GT metrix and Google Pagespeed Insights, and I’m sure you can increase the page speed.

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

srzeyamlon
Participant
#0

I’m using this theme: https://demo.tagdiv.com/newspaper_blockchain_pro/

I got problem with this: https://prnt.sc/lpgxN8QoX2RP on mobile.

On mobile it looks this way: https://prnt.sc/jEFL52esATAJ

And it’s ok, but I need to change order of icons on the mobile version, without changing the order on the desktop site. When I change on mobile, the circle on desktop is wrong. How I can do this?

reckonmind
tagDiv Member

Its very obvious that all requirements are at place and server is properly configured with mentioned PHP plugins too. I can see all green in the system status.

As said earlier, the issue is specifically for the Travel guide demo version. Or else I would have got error in other demo formats too, which isnt the case.

reckonmind
tagDiv Member

Hello @Bettina,

I did as guided by you. There is no change. As said earlier, I am able to install few other demo websites but specifically facing issue while installing “Travel Guide” demo.

There is something not correct. Kindly help. If you want, I can provide you the login details.

Bettina
tagDiv Staff

Hello @kantauganda!

From what I can see, you use a cloud demo. So, you should access the homepage on your frontend and create a mobile page from here: https://prnt.sc/zRRCL6C3lm5l

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin.

Thank you!

reckonmind
Participant
#0

Hi, I am unable to install prebuilt demo as shown on https://demo.tagdiv.com/newspaper_travel/ however didnt find any issue in installing the “Default Pro Demo”. There is something wrong with the the design name “Travel Guide”. I am unable to install it. During the process a popup occurs saying
“tagDiv Importer detects that your server is not properly configured.
Don’t worry, the importer will continue to install the demo after you click the OK button.
Steps to verify:
– Please go to the SYSTEM STATUS tab and check if all parameters are green- Verify the permissions on your upload folder
– Contact our support via email contact@tagdiv.com (please provide your product license key)”

Kindly help!

Calin
tagDiv Staff

Hi ilouie,
Indeed, for the moment the list menu element does not have the option for dropdown, this should be added in the coming theme update. Right now the list menu can be only like on this demo https://demo.tagdiv.com/newspaper_chained_news_pro/
Thank you for your understanding!

Mahmudjahid
Participant
#0

Lifestyle blog header

Unable to change image in Lifestyle Blog demo header.

https://prnt.sc/wpoc3tNSxvba

Mahmudjahid
Participant
#0

Lifestyle blog header

Unable to change image in Lifestyle Blog demo header.

Bettina
tagDiv Staff

Hello @ezioboy!

You need to have both plugins active: the tagdiv shop and Woocommerce:https://forum.tagdiv.com/tagdiv-shop/
You need to create your products. Please check a shop demo example: https://demo.tagdiv.com/newspaper_shop_audio/
There are specific pages/templates for your shop: https://prnt.sc/6dD3BE7_Z-GL

Thank you!

Bettina
tagDiv Staff

Hello @djeasy!

If you use the footer from the Default PRO demo, then you can edit the footer while you edit the homepage with the TagDiv Composer.
Please provide more information about your issue so we can help you efficiently.

Thank you!

Calin
tagDiv Staff

Hi gqjesus,
That demo has the logo set as text, you need to remove it from there – https://i.imgur.com/FrCgina.png
Thank you!

therion250
Participant
#0

Good morning, I would like to know if you are thinking of making a directory option documentation website, since it is quite cumbersome to make a directory for a city, since some options to create a list do not give the option of business location.

Anamaria
tagDiv Staff

Hello,

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K

Thank you!

Calin
tagDiv Staff

Hi,
So, if I understood correctly, you had a demo installed and now you want to install another one without content to keep your content, is that right?
If so, the problem arises that when a demo is installed and then another demo is installed, even if it has no content, everything that came with the previous demo is deleted, this includes the page, posts, categories, templates – https://i.imgur.com/zqEWEHN.pnghttps://forum.tagdiv.com/installing-demos/
Now what I can suggest is to stop installing that demo, but to search the cloud for the templates for it and set them as global – https://i.imgur.com/wGJSbGs.png
I hope this will help you!
Thank you!

Bettina
tagDiv Staff

Hello @eduardotimis!

If you install a new City Pro demo (design only), then it will let your content be as it was before the old demo, City News. If the content was from the old demo, then it will be removed automatically. You are responsible for adding the content. 

Thank you!

Bettina
tagDiv Staff

Hello @legitstats!

I just replied to your own topic: https://forum.tagdiv.com/topic/urgent-multi-demo-idea/
Please do not create another topic with the same problem!

Thank you for understanding!

legitstats
Participant
#0

Hey. I just purchased this theme and it’s requiring me to purchase a license to use a demo. I am creating THREE subdomains of the same site and using three different themes, because each sub-domain will look different. Am I required to purchase the license two more times? Please can someone contact me. To clarify, I am building one site and there will be two sub-domains. One will be for kids to read, teens to read, adults to read so will use three different demo looks but will be just one site – just different looks for each sub-domain because we need to separate looks. How do I use my license on all? Was told that I wouldn’t have to buy anymore licenses but am running into an issue with install.

teraboy-2
Participant
#0

Hi, Im getting this using romania newspaper theme

https://d.pr/i/I864VH

And I need to be like the original demo

https://demo.tagdiv.com/newspaper_romania_news/

just one line black

Please help

legitstats
tagDiv Member

To clarify, I am building one site and there will be two sub-domains. One will be for kids to read, teens to read, adults to read so will use three different demo looks but will be just one site – just different looks for each sub-domain because we need to separate looks. How do I use my license on all? Was told that I wouldn’t have to buy anymore licenses but am running into an issue with install.

legitstats
Participant
#0

Hey. I just purchased this theme and it’s requiring me to purchase a license to use a demo. I am creating THREE subdomains of the same site and using three different themes, because each sub-domain will look different. Am I required to purchase the license two more times? Please can someone contact me.

Michelle26
Participant
#0

I recently updated my Newspaper theme to version 12.2 and it does not show me the option to modify the mobile version in any way. The theme panel does not show the mobile version, and I cannot create any mobile pages. The big problem is that in when I check my site on a phone it shows the theme’s demo logo instead of mine.
My website is ellasdicen.com
Please help.

hadharm
Participant
#0

Good day sir/Ma, pls i have issues with mobile menu on mobile devices. I want to set different mobile menu on a single page

demo at https://hiideemedia.com I have 3 menus. One at top right, another floating at top right, and the last at bottom left.

I want to assign different menus for them. But they only share the same menu even after changing the menu. Pls how can I solve this.

Also the search at the bottom is not at center to the menu and social icons. How can I solve that too??

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