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simchris
tagDiv Member

If you can’t get into the site; try via FTP renaming your plugins folder to xplugins; then try logging in. Once able to login, you can delete and replace any plugins from clean copies via FTP; don’t over-write old plugin folders – delete old plugins, replace with current new versions.

simchris
tagDiv Member

Basic WordPress documentation is helpful here:
https://codex.wordpress.org/Login_Trouble

For me, I usually try

(presuming you have proper dbase back made prior to wordpress upgrade — like it tells you to do)

a) clearing all cache in browser
b) try login; if fail then via FTP or server file manager …
c) rename plugins folder to xplugins
d) see if I can login
e) if not, delete all themes in theme folder except twenty sixteen
f) login — WP reverts to using default theme with no plugins.
g) once logged in, change theme to twenty-sixteen in appearance to clear prior theme selection
h) log out, rename plugins folder back
i) log back in — resave permalinks
j) clear all caching if used
h) consider using wp-optimize on database

Good luck!

Bogdan B.
tagDiv Staff

Hello,

Please try to use the ftp method to update your theme as it;ls the safest way to do it: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please also make sure to update your visual composer plugin afterwards to version 4.12 as it is required by newspaper 7.3 – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

simchris
tagDiv Member

UPDATED FUNCTIONS HAXX AUG 2016
— supercedes old and moldy stuff in this long thread

Works for me on Apache; if not for you, then you messed something up elsewhere.

This goes at BOTTOM of the /theme/functions.php file

Don’t know where that is, then stop right now, buddy. Learn to use FTP!

/** ========================================== */

/** CUSTOM OPTIM CODE : by Christopher Simmons - REV 8.17.16 */

// Remove jQuery Migrate Script from header and Load jQuery from Google API
function simmonsbunny_remove_jquery_migrate_load_google_hosted_jquery() {
	if (!is_admin()) {
		wp_deregister_script('jquery');
		wp_register_script('jquery', 'https://ajax.googleapis.com/ajax/libs/jquery/1.12.4/jquery.min.js', false, null);
		wp_enqueue_script('jquery');
	}
}
add_action('init', 'simmonsbunny_remove_jquery_migrate_load_google_hosted_jquery');

add_action('init', 'cng_author_base');
function cng_author_base() {
    global $wp_rewrite;
    $author_slug = 'profile'; // change slug name
    $wp_rewrite->author_base = $author_slug;
}

add_filter( 'jpeg_quality', create_function( '', 'return 50;' ) );

/** functions for headcleaner */
function rm_generator_filter() { return ''; }
add_filter('the_generator', 'rm_generator_filter');

remove_action('wp_head','wlwmanifest_link');
remove_action('wp_head','rsd_link');
remove_action('wp_head','feed_links', 2);
remove_action('wp_head','feed_links_extra', 3);
remove_action('wp_head','start_post_rel_link', 10, 0);
remove_action('wp_head','adjacent_posts_rel_link_wp_head', 10, 0);
remove_action('wp_head','print_emoji_detection_script',7);
remove_action('wp_print_styles','print_emoji_styles');

function remove_cssjs_ver( $src ) {
 if( strpos( $src, '?ver=' ) )
	 $src = remove_query_arg( 'ver', $src );
 return $src;
}
add_filter( 'style_loader_src', 'remove_cssjs_ver', 10, 2 );
add_filter( 'script_loader_src', 'remove_cssjs_ver', 10, 2 );

function remove_pingback_url( $output, $show ) {
  if ( $show == 'pingback_url' ) $output = '';
  return $output;
}
add_filter( 'bloginfo_url', 'remove_pingback_url', 10, 2 );

/** functions for security */
function no_errors_please(){
return 'You appear to be up to no good. Your IP logged and will be blocked.';
}
add_filter( 'login_errors', 'no_errors_please' );

function disable_reset_lost_password()
 {
   return false;
 }
add_filter( 'allow_password_reset', 'disable_reset_lost_password');

function remove_lost_your_password($text)
  {
    return str_replace( array('Lost your password?', 'Lost your password'), '', trim($text, '?') );
  }
 add_filter( 'gettext', 'remove_lost_your_password'  );

add_filter( 'send_email_change_email', '__return_false' );

/** functions for admin bar */
function mytheme_admin_bar_render() {
  	global $wp_admin_bar;
  	$wp_admin_bar->remove_menu('wpseo-menu');
  }
 add_action( 'wp_before_admin_bar_render', 'mytheme_admin_bar_render' );
 add_filter( 'wpseo_use_page_analysis', '__return_false' );

function my_custom_css() {
     echo '<style>
          .misc-pub-section.yoast-seo-score.content-score { display: none; }
          .misc-pub-section.yoast-seo-score.keyword-score { display: none; }
     </style>';
}
add_action( 'admin_head', 'my_custom_css' );

function dequeue_yoast_css() {
  wp_dequeue_style('yoast-seo-adminbar');
  wp_deregister_style('yoast-seo-adminbar');
}
add_action('wp_enqueue_scripts','dequeue_yoast_css');

/*remove embeds */
function disable_embeds_init() {
remove_action('rest_api_init', 'wp_oembed_register_route');
remove_filter('oembed_dataparse', 'wp_filter_oembed_result', 10);
remove_action('wp_head', 'wp_oembed_add_discovery_links');
remove_action('wp_head', 'wp_oembed_add_host_js');
}
add_action('init', 'disable_embeds_init', 9999);

function project_dequeue_unnecessary_scripts() {
wp_dequeue_script( 'comment-reply' );
wp_deregister_script( 'comment-reply' );
}
add_action( 'wp_print_scripts', 'project_dequeue_unnecessary_scripts',100 );

/** End Christopher's magic bunny code; Copr. (c) 2013-2016 CLS */

========== and again ===============
THESE MISSIVES ARE COPR. © Christopher Simmons, all rights reserved. You may use this info, but you may *NOT* republish on your blog, in a book, or make claim any of this is originated by you. Seriously. I know warlocks and they can get bitchy.

  • This reply was modified 10 years by simchris.
SoNowner
tagDiv Member

Hi,
What method do I use to edit the main style.css file. When I click on the file from my FTP client it opens in my web browser.

Best,

SoNowner

Bogdan B.
tagDiv Staff

Hello,
The update process cannot be done through the envato automatic update since the theme version did not get changed. Please use either the ftp method or the wp method. Not the envato market plugin.
As for the plugins, you simply need to deactivate and delete files for the current plugins (visual composer, social counter and revolution slider) and then install them again from here: http://screencast.com/t/nGoc0tH27
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The errors seem to be related to the mobile theme files. Please make sure the file structure is intact. Please remove your current theme install and use one of these 2 methods to install the new version of the theme. Download the theme again from envato and use that package to install the theme:
https://forum.tagdiv.com/install-via-ftp/
https://forum.tagdiv.com/install-via-wordpress/
Please also make sure you disable all plugins except visual composer. clear cache and reset cdn files as plugin conflicts can also affect the theme elements.
Also please make sure you update visual composer. You need version 4.12 installed for the latest theme version to work properly: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please use one of thse 2 methods for the proper installation of the theme:
https://forum.tagdiv.com/install-via-ftp/
https://forum.tagdiv.com/install-via-wordpress/
Thank you!

simchris
tagDiv Member

See tutorials online for how to use “FileZilla” to manage WordPress via FTP.

Really good skill to have 🙂

Basically, have a “local” copy of your entire site on your hard drive; both as a backup and as a “working” copy to make edits to. Best NOT using child theme and use “main” theme to ensure ease of future updates; just keep track of any changes to theme files.

I often make a separate folder for copies of files I have changed.

Edit files in textpad 5 (free), BBEdit, notepad on PC, simpletext (DO NOT USE WORD PROCESSOR!).

Make edits, upload via FTP, then check site on web; if you mess up, just upload the working file back again. Keep both FTP and browser windows open, and pretty soon you’ll be a wiz! 🙂

Bogdan B.
tagDiv Staff

Hello,

Please try to do a clean install of the theme via ftp and make sure your wordpress install and the DB is intact. You can use this method: https://forum.tagdiv.com/install-via-ftp/
Please also clear all caching from the hosting cdn or cache plugin.

Thank you!

simchris
tagDiv Member

You can try these options (note, theme does not create redirects)

Check your htaccess file and remove any redirects there, as first option.

Remove child theme folder; consider not using one.

Second, if you activated a bad plugin; rename your plugin folder to xplugins via FTP; this will force disable all plugins. Or, remove any ‘redirection’ plugin from the plugins folder if you recently activated one. Or, try removing Yoast SEO if you setup a bad setting for that.

If you still cannot access; delete all themes in wp-content/themes except twenty-sixteen which will force WP to ‘fall back’ to that version.

simchris
tagDiv Member

Ricky..
I changed the little text element to ‘views’ in place of ‘post_views_count’ which fixed my issue with existing counter data. Just open the one file in a text editor the upload via ftp… Downside is you have to repeat fix each time updating theme. But good time to learn how to do this stuff. Also make backups of everything!

Catalin
tagDiv Staff

Hello Piyush Bandi,

Please notice that your version of Visual Composer is outdated. First of all, please download the latest version of the Envato Market using your account and then install the theme via FTP because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Then, you will have to remove the old version of the Visual Composer and install the version which comes bundled with the latest version of the theme (->Newspaper 7.3 with Visual Composer 4.12 and Social Counter 4.1), clear all your caches and check the results. For more information about how you can update your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please notice that you will have to keep the step with each updating of the theme.

Hope this helps!

Thanks.

Catalin
tagDiv Staff

Hello ttalleur,

Please try to update the theme to the latest version of it (Newspaper 7.3) and also, please ensure that you have fully installed all the required plugins to the latest version of them (Visual Composer 4.12 and Social Counter 4.1), clear all your caches and test it again. Also, if your problem is still there after this advice, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Notice that the theme update should be made via FTP because this is the surest method in this regard. For more references in this regard, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Andrei L.
tagDiv Member

Hi

You don’t need a license key for none of the plugins included in theme’s path. They come bundled with the theme and are licensed under theme’s license. Also you don’t need to deactivate the license from your live site. The theme can be activated on many test domains and your local WordPress install can be considered a test domain.
This error seems to be related with one of your installed plugins: http://screencast.com/t/dA6AyWVLcxjN Try to login on the server via ftp, navigate in /home/jairoarosemena/public_html/wp-content/ and rename plugins folder then try to access the wp-admin again.

Let us know how it goes.
Thanks!

Andrei L.
tagDiv Member

HI
That file is not available in WordPress editor, you need to login on your server via ftp in order to make the change. Best way is to edit the file on your computer using any text editor then upload it via ftp in same exact folder.

Thanks!

Catalin
tagDiv Staff

Hello xDann020596,

First of all, please ensure that you have fully installed the latest version of the theme (Newspaper 7.3) with the latest version of each required plugin -> Visual Composer 4.12 and Social Counter 4.1. The surest method for theme update is through FTP, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ If you are using the CloudFlare (CDN) please try to setup according to our documentation here -> https://forum.tagdiv.com/cloudflare-cdn/

Hope this helps!

Thanks for your understanding!

Thomas
tagDiv Member

4 days ago, by FTP we erase all folders for theme and plugin Mobile and reintall all.
So all elements a good.
In fact I prefer the version with no mobile. A lot of essential elements are now visibles on phones.
Regards

Catalin
tagDiv Staff

Hello Thomas,

Please ensure that you are using the latest version of the theme. Please try to download again the theme from the Theme Forest because we have fixed the issue regarding on Mobile theme (not showing the featured image) but the version of it has not been changed…it is still 7.3 version. Also, please notice that we recommend the FTP method because this is the surest one in this regard. -> https://forum.tagdiv.com/install-via-ftp/ Please check your result after this update and let us know how it goes. Your issue, it is possible to be from this case.

Thanks.

Catalin
tagDiv Staff

Hello laxanh,

Please check here -> http://screencast.com/t/SbwP00jxF8Pw If you are not aware of the steps in this regard, please make a full update of your theme, via FTP because this is the surest method in this regard.

Thanks.

Catalin
tagDiv Staff

Hello gmtrevor,

Please ensure that you are using the latest version of the theme (Newspaper 7.3 and Visual Composer 4.12), clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please make your update only via FTP because this is the surest method in this regard.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Please try this implementation, like this -> http://screencast.com/t/PYxJRpUHvhtX If your problem is still there after this, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the full FTP access. Also, please provide the link of this topic so we can easily identify you.

Thanks.

Andrei L.
tagDiv Member

Hi

Please make sure that your server meets the requirements indicated in our documentation: https://forum.tagdiv.com/requirements-for-newspaper/ and also check if the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/
Try also to update the theme at V 7.3 which is available on themeforest then update Visual Composer plugin at V 4.12, this version is included in theme’s path.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com and give us wp-admin and ftp access so we can further inspect this issue. We will have a look to it in shortest time possible and get back to you with an answer.

Thanks!

simchris
tagDiv Member

Try editing your wp-config.php file (download via FTP); and put the explicit URL for your website in the file per the WP codex on how to edit wp-config.php file.

See
https://codex.wordpress.org/Editing_wp-config.php#Blog_address_.28URL.29

You should not change the web address setting in your blog unless you know what you’re doing — obviously 😉

Catalin
tagDiv Staff

Hello sniperetn,

Please try to download again the theme from the Theme Forest because we have fixed the issue regarding on Mobile theme but the version of it has not been changed…it is still 7.3 version. Also, please notice that we recommend the FTP method because this is the surest one in this regard. -> https://forum.tagdiv.com/install-via-ftp/

Thanks.

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