Search Results for 'install'

Hello,

These are not issues. It is simply your cache affecting the social counter. The counter is affected by cache and will not update until it is free. Pleas only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also please contact your host and have them disable any hosting side cache.

Thank you!

Hi,

I have tested the offset feature and it works as intended. Please make sure you are using it properly, more information in this guide
– https://forum.tagdiv.com/offset-feature/
Or you can activate the unique articles feature but please note the conditions specified
– https://forum.tagdiv.com/unique-articles/
Here you can find the official information available for the Wp Super cache plugin, and clarifications as to how the caching works – https://wordpress.org/plugins/wp-super-cache/
Also it is recommended to use these settings when configuring the cache- https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hi,

That is usually the case when using a caching plugin. All this is better explained here
– https://wordpress.org/plugins/wp-super-cache/
Please use this guide to configure the cache plugin with the recommended settings
– https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hi,

From what I can see after inspecting your website, you are using an older version of the theme with many customizations and plugins that can be causing this. I would suggest to disable all your plugins except the ones bundled with the theme, clear any caching installed and try to see if this solves the problem. If not, you can try to update the theme – https://forum.tagdiv.com/how-to-update-the-theme-2/ and use only the plugins provided in the package updated to the latest version, and you should have no more problems in this matter and you can test the page in the validator. Then you could activate your plugins one at a time and possibly identify the cause.
Most likely this is caused by plugins, or custom modification to the theme, because we had no other similar reports regarding this.

Thanks

Hi,

The demo comes with predefined dummy content that you can replace (not edit) with you own content
– https://forum.tagdiv.com/installing-demos/ when you should decide to uninstall or change the demo all the dummy content will be removed, leaving the website as it was previously.
You have to create your own menu structure – https://forum.tagdiv.com/main-menu/ – https://forum.tagdiv.com/mega-menu/
categories – https://forum.tagdiv.com/how-category-settings-work/ and posts – https://forum.tagdiv.com/post-templates-2/
Then you can assign these categories and posts to the elements in the page structure
– https://forum.tagdiv.com/block-settings-guide/
The Politics demo uses header style 11 and a text logo – https://www.screencast.com/t/ds0nKRVMTD you have the option to make the menu sticky in theme panel – https://www.screencast.com/t/D5vgadKOdL and use the mobile logo on the sticky menu – https://www.screencast.com/t/ucmyzu6mp
The Fashion demo uses Header style 10 and a normal image logo – https://www.screencast.com/t/Ll5BE10G18uh that can be displayed on the menu when sticky.
Please let me know if I can be of further help, or you need any clarifications.

Thanks

Hello dimmisel,

In order to achieve the best results after you will install the latest update you have to follow some rigorous steps like this -> you have to delete both of your themes, child theme, and main theme. All your customizations from your Newspaper 4 theme will do not work because all the files from this were changed in Newspaper 7.8 and as the main theme and also you lose all changes.

The Newspaper 7.8 is a whole new theme so an update from 4 to 7.8 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible).

Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come bundled with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings.

The shortcodes have been changed so old ones will not work anymore. Please note that old files customization or custom CSS will not work with the new version and you will have to adjust or re-add them.

Bottom line is that newspaper 7.8 is a whole new theme built from scratch.
Unfortunately, you will have to clear your agenda and spare a bit of time to adjust all your settings to the new version of the theme.

If you have already Newspaper 6 and you want only to do the update to latest version, you should make this without any problem. All your customization are recorded in the database which is not affected by this update.

Hope this helps and let us know how it goes!

Thank you for the message!

Hi,

I have installed the Medicine demo that comes with red background color for the header menu, but I do not have this problem. In your case there seems to be a delay for the background color to apply. You can try to optimize the website by installing this recommended cache plugin with the setting provided in this guide
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also please check this tutorial about improving page loading speed
– https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks

Hi,

Try as a test to switch to the main theme from the child theme, and check if the problem is still there. If it is not, it means that you will have to check the code in the child theme and see what could be causing this. Also this could happen because of some plugin, so you can try disabling them all except the ones bundled with the theme, clear any caching installed and see if the issue persists. If you cannot solve this, please provide a link to your website pointing to the problem, so we can take a look and try to give you a solution.

Thanks

Hi,

You can try as suggested the FTP install method, as this is the surest way to install any theme
– https://forum.tagdiv.com/install-via-ftp/
Please let us know if you need further help installing the theme.

Thanks

Hello,

Unfortunately this is not theme related. The theme settings and theme data is kept in the database. If your database is reset after an update, then it’s either a faulty wordpress install or a corrupt database. There is nothing on the theme side that can reset the settings after an update. Especially if it’s a wordpress update.
https://codex.wordpress.org/Updating_WordPress

Thank you!

Hello,

Please check permissions on your upload folder as suggested: https://codex.wordpress.org/Changing_File_Permissions
Also please disable all plugins except visual composer and clear all caching
Then try the demo install again.

Thank you!