- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
Hello RaresI,
Please try to make a new clean install from scratch with the latest version of the theme and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Please notice that this issue has been resolved, and it should work fine. First of all, please make a full backup to your database to be safe. Also, please ensure that you have updated your theme via FTP because this is the surest method in this regard.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello mark,
Please try to increase your system status according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with theme packet and rule out any conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello vapeporn,
Please keep in mind that the Instagram block is fully tested and compatible with the theme and until now, we do not have any bad reports in this regard. For more information about this feature, please consult here -> https://forum.tagdiv.com/instagram-widget-in-newsmag/ Also, I have checked your console and I saw that you have a lot of warnings which can break the site, as you can see here -> http://screencast.com/t/lr1dObnFO9qP I guess that you are using some untested plugins which can break the theme. Please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Please notice that we cannot provide support for untested plugins, sorry!
Thanks for the message!
Hello shreebhat,
Now, your author page seems to work as accurately, as you can see here -> http://screencast.com/t/e4GfDzyVULf If the problem will reappear, please try to make a new clean install from scratch via FTP because the theme is fully tested and compatible with apache.
Thanks for the message!
Hi,
There is a guide to optimize your site, please follow it and also use a cache plugin – https://forum.tagdiv.com/how-to-make-the-site-faster/ – https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please notice that the CSS working in cascade (Cascading Style Sheet) and the first time take the default code and then your custom css is loaded(also the theme pane settings are custom) and because of this will appear that delay in loading. Usually this delay is more visible when you use Speed Booster plugin which moves the resources to the footer, but fully optimizing your site, this should not be visible. And alternative would be to add your custom colors, fonts directly to your stylesheet file.
Thanks!
Hello ironsea,
It seems to be a problem with your link for your image on tablet, as you can see here -> http://screencast.com/t/qn3aRYGULkL and for mobile and desktop version the link is right, as you can see here -> http://screencast.com/t/ObDxa3ME I do not know why the image link for tablet is wrong generated, as you can see here -> http://screencast.com/t/VW2pcmcCYtOu Please try to change the link to your image with another, clear all your caches, purge CDN files if you are using the CDN system and check again. Also, if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello chrismorda,
I have inspected your website and I saw that your footer section is empty to the mobile theme. Also, I noticed that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. The default theme should look like this -> http://screencast.com/t/v5HgAvbb on the mobile version. Also, try to update your theme to the latest version of it via FTP method. Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.
Thanks for the message!
Yes I have read your post. I have just spent the last 2 hours trying everything you have mentioned. When I added the above code to functions.php the site quit working and I had to install the original functions.php to fix it. I have also read all documentation on CloudFlare.
The only query option CloudFlare has is this >
According to Cloudflare to remove everything starting with the ? you should use the Ignore Query String setting, I am currently using this setting and the problem is still there, for posterity I have tried every setting and it still doesn’t fix the issue.
Your above code reads
if( strpos( $src, '?ver=' ) )
but as you see here most of my problems are query strings that are ?resize= and ?oh= and ?ig_cache_key=
so should your code be modified to something like this?
function remove_cssjs_ver( $src ) {
if( strpos( $src, '?ver= ?resize= ?oh= ?ig_cache_key=' ) )
$src = remove_query_arg( 'ver', $src );
return $src;
}
add_filter( 'style_loader_src', 'remove_cssjs_ver', 10, 2 );
add_filter( 'script_loader_src', 'remove_cssjs_ver', 10, 2 );or maybe something like this so all urls with a ? in it gets fixed?
function remove_cssjs_ver( $src ) {
if( strpos( $src, '?*' ) )
$src = remove_query_arg( 'ver', $src );
return $src;
}
add_filter( 'style_loader_src', 'remove_cssjs_ver', 10, 2 );
add_filter( 'script_loader_src', 'remove_cssjs_ver', 10, 2 );If you would be willing to message me, I can give you admin access to my cpanel, ftp, cloudflare and website and once you fix it I will send you 85 dollars to your paypal account, please help me.
Hello,
For my site http://brookline.com, I would like to change the theme with yours, just like I have it on http://VelikoTarnovo.com.
Could you please advise what is the proper way to do that, preserving the current content of http://brookline.com?
Thanks,
Peter
Lastly I want to ask you a question, As I expected the demo I am not satisfied so I already purchased so rather refunding Can i use this theme for my another domain and purchase newspaper theme for the domain in which I have installed newsmag theme? Both domain are mine. I will be using on one domain only so is it possible?
Hi,
First please check the System Status section like Chris suggested above – http://screencast.com/t/4vBOkUvvXiW and increase those parameters(if it is necessarily) at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
Also please try to disable your plugins except Visual Composer and check how it goes. Most probably you have installed a plugin recently which cause these issues. Try to use less plugins.
Check also the pagespeed guide and optimize your site – https://forum.tagdiv.com/how-to-make-the-site-faster/
To improve your server response time you can try to reduce the number of queries (fewer plugins, fewer blocks on page, reduce the elements which use ajax requests/pagination like mega menus/load more/infinite load). To improve the loading speed look the MySQL query cache: http://dev.mysql.com/doc/refman/5.1/en/query-cache.html we also use it on our demo.
Thanks!
Hello Mohammedmajed,
I have inspected your website on mobile mode and the theme seems to work as properly. Also, I have noticed that you are using some untested plugins with the theme which can interact with the theme core files and cause a lot of unknown issues. Try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. If the problem is still there, try to make a new clean install via FTP, purge all CDN files and check again. Also, if you will have any others issues, please provide some useful screenshots so I can identify the problem.
Thanks for the message!
Hello zugre,
Please keep in mind that this option is a general one, for entire website (mobile, tablet, desktop). Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using the CDN system and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. I have tested on my site and everything seems to work as properly.
Thanks for the message!
Hello tanzj,
Please provide more information about your problem. Also, you should provide here some useful screenshots where you explain your problem so I ca inspect it closer and also, so I will be able to provide a more accurate response. Also, provide your website URL so I can take a closer look. Also, if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins.
Thanks for the message!
Installed all. Registered a new user and checked the entrance for them. What do I see?
1. He sees the admin toolbar on top of the black band. Why is a simple user sees this toolbar and how to remove it?
2 point: I go to the console by the user and see the configure the visual composer &!!! Why? How to remove this access.
3 time: How to make adding articles to the site by the user without the console, just in the frontend?
Hello khan_7,
It is possible to be a CDN problem. Try to clear all your caches, purge CDN files if you are using the CDN system and if you are using some untested plugins, try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Hope this helps and let us know how it goes!
Thanks.
Hello Shawn,
I have inspected your website, and I saw that in mobile mode, the featured images are not properly working. Also, I have notice that you have some errors through your console, like this -> http://screencast.com/t/U06gMgntKO1 and also, you are using some untested plugins. Please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please try to make a full backup to your data and make a new clean install from scratch via FTP and check the results. -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thanks for the message!
hello.
I have a clean installation of WordPress.
I have install the demo news paper and I want to edit the page.
Visual composer does not load the page for editing the blocks.
the are no other plugins active in the site.
only yours
@neotrope
1. Demo did not gave me any information. So I asked directly from team, who said to my questions about overall score = yes, and now I found out that no there is no way to use only 1 overall score! <- WHYYYYY???
Also they said that ohh yeah of course you can add pros&cons <- and again I found out NO, you can’t.
2. I am happy with you if you find that review plugin is awesome. It means you never used it for sites who deal with game reviews. So yes it may work with you but with everyone else no. Also if there is really some people who like existing review system, then it’s good, because you do not need to ruin experience for them. Just add some simple options. Like:
A. One form “OVERALL SCORE”, so people who do not want add features can use overall score area to display score on page.
B. Add Pros&Cons option. So people can add pros&cons list. + & – / Good & Bad. Again if you are happy with exisiting form, you can still ignore pros and cons option.
See? And everyone is happy then. đ Also if you say that you have been using same system over 2 years now, without change, then this is the time to change it to better way. đ
3. I asked about CUBELL THEME REVIEW SYSTEM. It’s installed and have all information there, since our site has been up years. But newspaper theme does not read that info, does not show cubell theme review system on page.
4. And newspaper review theme is outside of post. Which means that social buttons, post bottom ad and everything comes before that review block. <- This is clearly bug and should be fixed.
Hello votranhtuhi,
I guess that your problem with Visual Composer regarding on unavailability of text editor button is not affected by system status. I suppose that rather is a WordPress issue related. Notice that the theme have only the .htaccess and this file should have to respect the default structure of it, as you can see in our documentation here -> http://screencast.com/t/e38Irdz8ZJd This is the standard structure of this file.
Regarding on Suhosin, please keep in mind that this is just a server module and you should try reading all documentation of your host because this setting is related to your server. Also, please notice that you can get more online information about this, here -> https://suhosin.org/stories/index.html -> https://suhosin.org/stories/install.html
Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.
Thanks for the message!
Hello ollabs78,
The visual composer activation message appears on all sites that use visual composer, not matter the theme or domain. In our case, you must ignore this message as the Visual Composer does not require activation when itâs provided in the theme package. The plugin authors cannot verify this though so they could not remove the message to this particular case. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
All the theme installing should have to be done via FTP because this is the surest and safe method in this regard. For more information about this, please consult here -> https://forum.tagdiv.com/install-via-ftp/
Thank you for your understanding!
Hello hkubilayonal,
Please make sure that you are using the latest version of the theme and also, the latest version of Visual Composer which comes bundled with the packet and which is Visual Composer 4.12.1. Also, try to check your system status to be higher increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Try to increase the PHP memory because this can be exhausted. The theme installations should have to be done via FTP because this is the surest method in this regard. Check the documentation here -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thanks for the message!
Hello milkcrat,
The visual composer activation message appears on all sites that use visual composer, not matter the theme or domain. In our case, you must ignore this message as the Visual Composer does not require activation when itâs provided in the theme package. The plugin authors cannot verify this though so they could not remove the message to this particular case. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
All the theme installing should have to be done via FTP because this is the surest and safe method in this regard. For more information about this, please consult here -> https://forum.tagdiv.com/install-via-ftp/
Thank you for your understanding!
Hello madox56,
Please ensure that you have right set your header and your Adsense code to your theme, according to our documentation here -> https://forum.tagdiv.com/header-ads-adsense/ Please keep in mind that the theme only renders the Ad code and do not influence the structure of it. If you are using some untested plugins, please try to disable all of them and install only the plugin that comes bundled with the theme packet and rule out any conflicting plugins. So, if the problem is still there, please provide some useful screenshots with this problem and also, you should provide your website URL so I can inspect it closer.
Thanks for the message!
Hello,
I have inspected your page source and I saw that you have some additional customization with custom CSS code, like this -> http://screencast.com/t/celyyw9oQG1V Please keep in mind that the theme should look like this -> http://screencast.com/t/lqGf2GgLV if you are using the header style 1. Please try to revert the theme to the default state, without any customization which can influence the theme functionality. Also, we cannot provide support for your customization. Please keep in mind that the theme works as properly and the logo and banner ad are properly aligned on the header. So, if you are using some untested plugins, try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Thanks for the message!
