- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
I want to install a caching plugin for my website. Can anyone recommend which plugin to use whether it is W3 Total Cache or WP Super Cache. Currently I looking for a free plugin. I will be upgrading to Wp-Rocket in the future.
Thanks in advance.
You may need to install an SMTP plugin to send out emails properly from your domain/server. This is common issue with WordPress. Often ‘sendmail’ via PHP does not send emails out, or they are seen as spam by receiving person, so never received.
(I don’t work here.)
Hi Bettina,
Can you look a little deeper into this?
1. Yes I understand the child theme is not overwritten, I’m asking for guidance about why we would get a critical error from this line of code in it’s header.php – perhaps related to #2? It is related to general issue of the update breaking the site, child theme or not.
This is the code:
/*
* loads the header template set in Theme Panel -> Header area
* the template files are located in ../parts/header
*/
td_api_header_style::_helper_show_header();
This is the error:
PHP Fatal error: Uncaught Error: Class “td_util” not found in /srv/htdocs/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/tagdiv-view-header.php:19 Stack trace: #0 /srv/htdocs/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/tagdiv-view-theme-plugins.php(59): require_once() #1 /srv/htdocs/wp-content/themes/Newspaper/includes/wp-booster/tagdiv-wp-booster-functions.php(499): require_once(‘/srv/htdocs/wp-…’) #2 /wordpress/core/6.3.1/wp-includes/class-wp-hook.php(310): {closure}(”) #3 /wordpress/core/6.3.1/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(”, Array) #4 /wordpress/core/6.3.1/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #5 /wordpress/core/6.3.1/wp-admin/admin.php(259): do_action(‘newspaper_page_…’) #6 {main} thrown in /srv/htdocs/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/tagdiv-view-header.php on line 19
#2. We have all dependent plugins. Below is what the shortcodes look like that are appaering everywhere – they look related to the composer, which we have installed & activated, and the new version from the theme update. My theory is that because we are making such a jump in theme versions, we’re missing one of the intermediate updates that performed some sort of action that converted them in td composer during a previous update. Can you please ask your dev team?
[td_block_9 custom_title=”Breaking News” custom_url=”/category/breaking-news/” category_id=”24″ limit=”10″ el_class=”breaking-news-block” header_color=”#d90000″]
Hello,
Please provide more details about your issue when installing the theme.
Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.
Thank you!
Hi,
Please make sure that you have installed the tagdiv plugins like composer, cloud library, standard pack.
@byronmediagroup We can install your theme and activate it, or if you want more features, you can contact our custom work team https://tagdiv.com/web-development-services/
Thank you!
Hi,
You also need, to check the wordpress files, and do a fresh install of the wordpress. You can use this plugin https://wordpress.org/plugins/wp-downgrade/
Thank you!
Hello!
Follow this guide to clean your WordPress and theme of malware:
https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/ or https://askwpgirl.com/10-steps-remove-malware-wordpress-site/
1. The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme(if you use some files which were updated).
2. A code in your frontend is appearing only when you have a plugin uninstalled when it should be installed, so instead of the code, it will display the element from that plugin. Check in Newspaper -> Plugins (the Standard Pack plugin).
Thank you!
Hi,
We tested the version, and the only issue on your website was that you didn’t install a plugin with all the suggestions that I gave you. I don’t know how you made the update; maybe you didn’t deactivate the extra plugins during the update process.
Thank you!
Would like someone to install my newly purchased theme to my website.
Have installed the latest version, 12.6.1 right after Sucuri cleaned the sites. Less than 3 hours later two out of three sites are infected again. Please advise.
Hello!
I purchased the theme and installed it correctly. I also activated it and downloaded the required plugins.
But after I installed the required demo version of the theme, all of the settings for the theme do not appear for me in the Theme Panel section. For example, I want to hide the top menu, but this option does not appear in the Header section, and also only one Header style appears for me in the same section.
I have attached two pictures to illustrate the problem.
Please help as soon as possible.
Thanks
Thank you,
I bought this plugin, and overall it seems pretty good.
Now I have a questions, how I can translate plugin native text which are in English in frontend to Latvian? Do you have any idea to avoid installing big multilingual plugins like a WPML and other. Literally I need translation just for sorting, filtering and maybe some other few words!?
Hi, I have tried this and it does not work. I have used the settings from the install, and did not change the blog settings so I am confused why this does not work. This is what it looks like
When trying to add content to the right panel, either the whole page is highlighted, or the first 2 lines of the post.
Please advise!
Best regards Christian
Hello @obiwan !
Module 1 is looking like this: https://prnt.sc/X4ZOt_PsQ38k
Do you have the real estate plugin installed and activated in Dedicated Plugins for Prebuilt Websites? https://prnt.sc/_M1gDgDyWuJB
Edit the post and check if you’ve completed the properties: https://prnt.sc/ZsRep-XJ0CfT
Thank you!
Hello @keverix3 !
It is free, but you can use another app or whatever you want if you want to be helped.
Unfortunately, AMP is not working with the cloud templates because the AMP’s layout is not fully customized.
The AMP version works best with default templates and not cloud templates. That’s why we integrated it with the Mobile theme plugin.
The feedback from our clients about AMP was negative and it is not used anymore, that’s why we didn’t add more customization options. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP.
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
I do not know exactly about which issue you are talking about. But I hope all these links(they are working, just copy-paste them manually in another tab) are helping you solve your issues.
Everything should work well in the latest update of the theme and plugins.
Thank you!
I have tried to sort this out but I am coming up empty.
I have the single post sharing on my site and it was working fine until it wasn’t. Normally when you click on one of the social media icons it will pull up the current URL of the page that you’re on in order to share. Now it is pulling up tags and not directing it to the correct URL.
I have checked permalinks, deleted and reinstalled the single post share block, and deactivated various plugins and I cannot figure out why it keeps pulling tags.
URL – https://www.verifiedmom.com
This is a post on Reading Across America and books but it's pulling up "canned pumpkin https://www.verifiedmom.com/tag/canned-pumpkin/ via @VerifiedMom"
This is regarding the website http://www.thesubsequent.com.
I have installed the footer template – Footer – Default PRO
All the sections are easily editable except for the sub-footer section where even if we click ‘edit with tag-div composer’ the sub-footer is not editable because the mouse is not reaching that section. Tell us a better way to edit it. I have tried it with a professional developer, he is also saying the same thing.
Tell us how to edit the sub-footer section in the footer-default pro template.
Hi,
You must install and activate the tagdiv standard pack and tagdiv social counter plugins.
Thank you!
Hello @yash3114!
Sure. It could be possible that the plugins were not fully updated or that some template installations haven’t been successfully completed.
Thank you!
Thanks for your response.
after installing wp-super cache plugin there is a error coming
PHP Warning: Constant WP_CACHE already defined in in Wp-config
PHP Warning: Constant WPCACHEHOME already defined in Wp-config
How to resolve it.
I also have a problem with malware associated with TagDiv Composer
Avira antivirus flagged it (https://i.imgur.com/RUuzOPv.png). Apparently it makes a request to: “https://cdn.statisticscripts.com/stats/step.js”
My host identified it in Tagdiv Composer; they provided this picture (which btw means nothing to me): https://i.imgur.com/XvUnPSD.png
Sadly they do not offer help with removal
Anyway the first thing I did was to delete my old version of Newspaper and install the new v12, but sadly this broke my site, so I reverted back
Next I deleted tagdiv composer plugin, but was not able to install the new version with the old version of Newspaper that exists on my site. I found an old version of the plugin from 2018 saved locally on my hd and installed it. I thought for a while that this fixed the problem, but it came back.
I am reading and re-reading the posts above, but do not feel any closer to a solution. Any help would be appreciated.
Hi,
Please let me know if you have installed only the amp or also the mobile theme plugin.
The AMP only works better with the Mobile Theme plugin.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.
Thank you!
I uninstalled the pre-built website and reinstalled it. That’s why the header is showing, and the div composer is working. However, I’ve been facing this issue for the past two weeks. I need a proper solution
Hello,
Please provide more details about what issues you have when you update the theme.
My recommendation is that before updating the theme to make a full backup for the database and current website, disbale the extra plugins during the update process, after that update the theme manually – https://forum.tagdiv.com/how-to-update-the-theme-2/ (after the theme update, make sure that the needed plugins are installed, like tagDiv Composer, maybe tagDiv Standard Pack and tagDiv Cloud Library).
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Thanks. It’s now back up and running. Somehow I managed to get two instances of tagdiv composer installed, which caused some problems but now resolved.
