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JillCooper
tagDiv Member

Thanks so much for this information. I am using version 1 and do not have the Mobile Theme or AMP plugin installed. It’s still reverting back to an unsaved version. Any other ideas? Thanks so much!

students
Participant
#0

Hi team,
i just few days ago buy theme for coaching pro, I install theme to my academy website students.ac.pk, can you please provide me full learning details, how i can set up the theme with bank account and payment method?

Bettina
tagDiv Staff

Hello Zdenko!

You can increase the PHP, WordPress and the theme version.
Make sure you use the same global header on the homepage as in the single template and not a default header that can not be edited with the tagdiv Composer.

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Zdenko12
Participant
#0

Hi i have problem with CPU and slow loading website,, newspaper theme.
Can u see i have now 7.4 php it is ok?

How to change on mobile version header where is logo mobile homepage is black background and on single page is ok!
Where can i to change ?
kucnilekar.com is name or url of website.

Regards
Zdenko

mg
tagDiv Member

Note:
I had previously placed the code in the footer of the page for Google Analytics, but the message did not appear.
I found the following in the Google Assistant guidelines: You can include the code between the <head> and </head> tags in the HTML code of your website. Install this message at the bottom of your website pages.
Therefore, I am asking about the appropriate location to place this code.”

Bettina
tagDiv Staff

Hello!

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Anamaria
tagDiv Staff

Hello,

You have the mobile theme plugin activated; please disable it.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

rtvslon
tagDiv Member

Theme version 12.6.6
Theme database version 12.6.6
Server software nginx/1.21.4
PHP Version 8.2.18

I noticed the error yesterday, nothing was installed, nor was any update done

MedicareNews
tagDiv Member

I have re-installed on my ISP a 4th time and it appears that the authentication is working now. However, I am unable to change the logos on the Theme Panel or using the TagDiv Composer. I have included a screenshot of the site below. Additionally, want to remove the 23.3 / London weather statement. Thank you for taking the time to investigate this and provide some guidance.

Bettina
tagDiv Staff

Hello!

Check out this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

If the problem is still there, then please try to reinstall the WordPress.

Thank you!

poporil
tagDiv Member

that’s great, I didn’t think I could right click on it

Could the use of tagDiv Composer and tagDiv Standard Pack have a negative impact on the site’s SEO? Could it make the site heavier?

Also, do tagDiv Composer and tagDiv Standard Pack need to be activated to have access to designs from the tagDiv Cloud Library?

Lastly, in the Theme Panel > Post settings > Default post template (site-wide), I can see the 13 styles available for selection. However, on another site where I’ve recently installed the same theme, these styles don’t appear. Should they not be appearing on my site as well?”

MedicareNews
Participant
#0

I cannot activate the key associate with my purchase. I worked but needed to delete install and re-install on the same server. Getting activation error.

Version: 12.6.6 UNREGISTERED Activate now

System Status
PHP Version7.4.33
WP Memory Limit256 MB
PHP Execution Time300
PHP Max Input Vars10000

Thank you for your support.

Anamaria
tagDiv Staff

Hi,

Please provide some screenshots.

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin and see the results, and assign the mobile page for page, like this => https://www.screencast.com/t/lektAhyjd
Also, clear your cache.

Thank you!

ChipchickSupport
Participant
#0

Hello Newspaper Theme Support Team,
I hope you’re doing well. I recently installed the Newspaper 12 theme and noticed a significant difference in the mobile view design compared to the demo site. The mobile layout and certain design elements on my installed theme do not match what is shown in the demo.
Could you please help me understand why this discrepancy exists and guide me on how to achieve the same mobile design as seen in the demo? Any assistance in replicating the demo site’s mobile layout would be greatly appreciated.
Thank you

Anamaria
tagDiv Staff

Hello,

Please let me know what versions, theme, WordPress, and PHP you have.
Also, please let me know if you a dedicate host or shared host. Also, what extra plugins have you installed?

Thank you!

Tommycreative
tagDiv Member

I just did a test of the site, with an online program to see its display on different browsers and operating systems. And I confirm that in some cases the home page is displayed in the incorrect way, exactly like this:

View post on imgur.com

This to me is a serious problem, because users who read our magazine, do not display the site correctly.

Is this a problem with the template installed, or with your program? Is it possible to solve it somehow?

Thank you very much

c386
tagDiv Member

Hi Bettina,

I’m still struggling to get the fonts working how I would expect. Currently creating a new website locally and have the following settings:

Use Google Fonts, Use Google Fonts On Mobile, Load Default Fonts – all disabled as seen here: https://imgur.com/a/lbEMGqF

Then, under Website Manager, I have three defined Global fonts – as seen here: https://imgur.com/cytGDhz

Lastly, when creating a page, one of the three Global fonts defined above is set for each element.

Everything looks good in the page creator, yet when I view the published page none of the fonts are loaded. I have to turn ‘Use Google Fonts’ back on in order to get the set fonts to appear.

There are no third-party plugins installed and no caching.

Where am I going wrong?

Anamaria
tagDiv Staff

Hello,

Please try to update the theme version of the theme to the latest 12.6.6
Also, do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update, please make sure the tagDiv plugins are installed, like tagDiv Standard Pack and tagDiv Composer.

Thank you!

nguyenxuan
Participant
#0

Hello, i want to change slug “tdcpt_tourism”.

I read the forum discussions and changed slug “tdcpt_app_listing” by editing the td-app-find-pro-demo.php file on hosting and I did it.
https://locphatland.com/du-an/bcons-polygon/

I installed 2 plugins Cali Sight and APP Find on my website.

But I can’t edit the td-cali-sight-demo.php file. This file is much different from the td-app-find-pro-demo.php file.

Blo
Participant
#0

My site was built 2 years ago using tagDiv Newspaper theme for WordPress.
When trying to create a new entry, I get a blank screen.
The browser’s console shows this:
=================
JQMIGRATE: Migrate is installed, version 3.4.1
deprecated.min.js?ver=e1f84915c5e8ae38964c:2 wp.compose.withState is deprecated since version 5.8.
Please use wp.element.useState instead.
i @ deprecated.min.js?ver=e1f84915c5e8ae38964c:2

td_js_for_guten_blocks_editor.min.js?ver=6ea45b81e47c58269b68289d05535e19x:6

Uncaught ReferenceError: lodash is not defined
at tdThemeControlsBlocksAttributes (td_js_for_guten_blocks_editor.min.js?ver=6ea45b81e47c58269b68289d05535e19x:6:444)
at load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-hooks&ver=6.6.1:10:2773
at blocks.min.js?ver=0d232d232463200f5cfd:19:639
at data.min.js?ver=7c62e39de0308c73d50c:2:11056
at redux-routine.min.js?ver=a0a172871afaeb261566:9:750
at data.min.js?ver=7c62e39de0308c73d50c:2:10641
at Object.dispatch (data.min.js?ver=7c62e39de0308c73d50c:2:10999)
at Object.apply (data.min.js?ver=7c62e39de0308c73d50c:2:16565)
at blocks.min.js?ver=0d232d232463200f5cfd:19:3698
at data.min.js?ver=7c62e39de0308c73d50c:2:11056
==============

tagDiv Composer – version 3.4 | built on 12.05.2022 9:11

If I disable the tagDiv Composer, the “new entry” page works again, but the site’s design breaks.

My wordpress version is es-mx 6.6.1

PHP version is 8.3

How can I fix this problem? Thank you.

tizian-ffm
Participant
#0

Hello,

we suddenly have the problem that the creator tag in the RSS Fees remains empty <dc:creator><![CDATA[]]></dc:creator>
The author name is not transferred. Conflicts with Yoast have already been excluded. Single Post Author element is installed via Composer. Is the problem possibly in the Newspaper theme?

Anamaria
tagDiv Staff

Hello,

Please don’t use the AMP plugin because it is deprecated. You need to use the composer, select the viewport for the phone and try there to fix the header.

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin and see the results, and assign the mobile page for page, like this => https://www.screencast.com/t/lektAhyjd
Also, clear your cache.

Thank you!

Anamaria
tagDiv Staff

Hi Jose,

You should download the latest version of it from the Theme Forest account and download it.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
You could consider reinstalling the WordPress version, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
Please block /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Calin
tagDiv Staff

Hi 2020crystal, the most simple and faster way will be to install a demo – https://forum.tagdiv.com/newsmag-installing-demos/ and after that just edit it. The homepage can be edited suing the theme builder – https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

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