- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
Hello jmedina0107,
I have tested on my side and everything seems to work as expected, as you can see here -> https://www.screencast.com/t/JcYYEkEAP Make sure that you have correctly installed the theme via FTP way, clear all the caches and check the results.
Thanks for your understanding!
Hello architecture,
There’s no needed to renamed anything. You should simply download the latest theme version from Theme Forest and install it via FTP to your server. Before doing this you should make a full backup to avoid losing all of your data. Please check here -> https://forum.tagdiv.com/install-via-ftp/
Thanks for your understanding!
I’ve also experienced the same problem, but the problem only occurs in the article pages.
Make sure you have installed all the plugins needed by NewsMag.
If you ever change the theme from NewsPaper to Newsmag, then in the page editor of your article, go to the bottom, in the Post Settings > General > Post Template, you choose the right “style”.
After that try to update. I hope it works.
Maybe you have to try again install tagDiv Composer from your Newsmag > Theme Panel > Plugins.
I hope it works.
The ticker at the top uses a shortcode from this plugin – https://wordpress.org/plugins/cryptocurrency-price-ticker-widget/ and you can place it in a column text element for tag div composer.
After you have installed that plugin you should add the shortcode generated by the plugin and place in the header column text like this -> https://www.screencast.com/t/AB20uPgwMr
Do you have the Yoast SEO plugin installed? You should install it and follow this tutorial to enable Facebook Open Graph (OG)tags https://kb.yoast.com/kb/getting-open-graph-for-your-articles/. Once you are done, use the Facebook debugger https://developers.facebook.com/tools/debug/ to scrape your URLs afresh.
I’ve recently tested the page speed and optimization of the website, because the traffic is stagnating since ive installed your theme. Something is really wrong and i dont know what to do to fix it.
Please assist me to fix the homepage size and loading performance ..cause Google keeps downranking the page 🙁
theme Version 8.7.2 http://www.pocketdroid.net
Be careful when installing.

Update the theme via FTP: https://forum.tagdiv.com/how-to-update-the-theme-2/
I see v8.7.2 when I install
For those who have the same problem. The problem comes from the plugin TAGDIV COMPOSER AND NEWSLETTER. So, I took the old plugin in the first download folder (2 months ago) and I replaced by FTP the new plugin by the old ones. Everything works again. I lost my CSS and my widget because it’s been 5 hours that I’m trying to repair, I uninstall everything and reinstall and lost my day because no one answers us on the forum. I can send old plugin files if anybody wants it.
Hello,
I am desperate and I need your support.
I am the admin of a news portal.
I use Newsmag 4 with the Visual Composer.
I have disabled the caching plugins(that I installed using the tagdiv instructions),
and set the cloudflare free cdn in Pause mode.
When I new post is published, only in desktop pcs appears normally. On the mobile devices are displayed only previous
posts. When I clean everything on my mobile I see the new post.
Please advise.
I installed the social counter following all the instructions, I emptied the cache, etc. And only tw and youtube work.
On facebook it marks 0 follower and I have 2538
What could be the problem?
https://www.screencast.com/t/ztFnUKrtOHF
I just got notice of an Update available for ‘Newsmag – News Magazine Newspaper‘ I downloaded it and tried to install the Newsmag.zip file but it Failed twice. I’m wondering if the file needs to be renamed or something? Also I see a folder called patch_4.0_4.3 how would this get installed? There is no documentation on how to update the THEME. Any ideas or suggestions would be GREAT! THANKS JP
For those who have the same problem. The problem comes from the plugin TAGDIV COMPOSER AND NEWSLETTER. So, I took the old plugin in the first download folder (2 months ago) and I replaced by FTP the new plugin by the old ones. Everything works again. I lost my CSS and my widget because it’s been 5 hours that I’m trying to repair, I uninstall everything and reinstall and lost my day because no one answers us on the forum. I can send old plugin files if anybody wants it.
For those who have the same problem. The problem comes from the plugin TAGDIV COMPOSER AND NEWSLETTER. So, I took the old plugin in the first download folder (2 months ago) and I replaced by FTP the new plugin by the old ones. Everything works again. I lost my CSS and my widget because it’s been 5 hours that I’m trying to repair, I uninstall everything and reinstall and lost my day because no one answers us on the forum. I can send old plugin files if anybody wants it.
For those who have the same problem. The problem comes from the plugin TAGDIV COMPOSER AND NEWSLETTER. So, I took the old plugin in the first download folder (2 months ago) and I replaced by FTP the new plugin by the old ones. Everything works again. I lost my CSS and my widget because it’s been 5 hours that I’m trying to repair, I uninstall everything and reinstall and lost my day because no one answers us on the forum. I can send old plugin files if anybody wants it.
For those who have the same problem. The problem comes from the plugin TAGDIV COMPOSER AND NEWSLETTER. So, I took the old plugin in the first download folder (2 months ago) and I replaced by FTP the new plugin by the old ones. Everything works again. I lost my CSS and my widget because it’s been 5 hours that I’m trying to repair, I uninstall everything and reinstall and lost my day because no one answers us on the forum. I can send old plugin files if anybody wants it.
For those who have the same problem. The problem comes from the plugin TAGDIV COMPOSER AND NEWSLETTER. So, I took the old plugin in the first download folder (2 months ago) and I replaced by FTP the new plugin by the old ones. Everything works again. I lost my CSS and my widget because it’s been 5 hours that I’m trying to repair, I uninstall everything and reinstall and lost my day because no one answers us on the forum. I can send old plugin files if anybody wants it.
Hello,
today I installed both Newspaper and Newspaper theme (today’s updates). I have very same problem with both of them – I can’t save settings, indicator just spins and spins…
I tried all the things I read here, but nothing… Please help!
Here is screenshot of my system status, but I think everything is set properly…screenshot
i try to install the old tagdiv composer but not working ….
hello, all my site crashed after the update and i can fix it even if i turn off all plugin … i deleted the theme and fresh install and i still have error 500 … it’s look like nobody help us here …. it’s now 4 hours i try to recovery my site
hi, could you help me please, it’s now 4 hours i try to manage with my borken site and nobody ansmwer to me … i updated th the new version and i get fatal error 500 . try to delete and install again … no working
Hi there!
Today I’ve installed the SEO by Yoast plugin in order to customize properly the titles and descriptions of the posts in my website. However, the typical SEO by Yoast’s box that usually appears behind the post’s editor box isn’t there, I don’t understand why since it’s not an update of the plugin. I know this because I have it installed in other websites.
Is there any incompatibility with the theme? I think there isn’t for what I’ve read on the documentation, so I dont know if somebody from your team would have a look into my website and check what’s going on.
Thanks in advance and regards!
Hello kingsley,
Try again to download the latest version of the theme from Theme Forest and install it via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/
Thanks.
In version 8.7.2 Instagram stopped updating.
I installed the latest version today, and there is simply no photo being displayed.
Anyone have any information about this ?