Search Results for 'mobile theme'

Hello,
Unfortunately the mobile thee is an entirely different thing altogether. The method above will not work on the mobile theme as it uses a visual composer shortcode. The mobile theme does not use visual composer. There is no easy way of adding new ad spots in the mobile theme.
Thank you!

Hello,

We have not tested speedbooster with the mobile theme so we cannot say for sure if it will move the render blocking css and js from the mobile theme. If it does not, you should find other methods of doing it as I cannot say for sure if it will work with speedbooster.

Thank you!

Hello,

the mobile big grid will only get updated if you add more featured posts. The posts you mark as featured will show up. To mark a post as featured you must add it in the featured category.
You can read more about the mobile theme here: https://forum.tagdiv.com/search/mobile+theme/

Thank you!

Hello,
We have not tested our mobile theme with custom post types for the moment so I cannot say for sure if it will work with every post type you create. Try to see if your post type works without the mobile theme first.
Thank you.

Hi,

Please try to disable all other plugins except visual composer, clear cache and reset cdn files Then try to install the mobile theme without any other plugins. If you still cannot manage to install it, use the ftp method by simply extracting the plugin archive and placing the folder in the main wordpres install under wp-content/plugins. Then you only need to activate the plugin.
If this still does not do it, then please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the issue. Please also include a link to this topic so we can identify you.

Thank you!

Hello,
If you use the mobile theme plugin then you cannot use visual composer on your mobile pages. The mobile theme does not use visual composer. Please read this guide to learn more about the mobile theme and it’s functionality:
https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hello sainthilaire,

I have inspected your website and seems that work as properly for both modes -> desktop and mobile. If your problem will reappears, try to clear all your caches, purge CDN files and check the results. Now, the theme works as properly.

Thanks for the message!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then try to install the mobile theme again without other plugins. The mobile theme will not be compatible with all the plugins even if they are compatible with the desktop theme. They are 2 different themes.

Thank you!

Hello,

Try delete the mobile theme plugin and install this version: http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip clear all caches then test the site again. Let me know if you still have trouble with it.

Thank you!

Hello,

Please make sure you have the latest version of the theme, visual composer, and the mobile theme plugin.
You can use these guides to update:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
And delete the mobile theme plugin and install it again from the main theme archive as this guide suggests:
https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

WP super cache has an issue on mobile and maybe it affects your site in that regard. We have no such reports but you can try this fix to see if it works:
https://forum.tagdiv.com/topic/mobile-theme-problems-3/

Thank you!

Hello,

The mobile theme will not use visual composer so it will not use the visual composer shortcodes. Please remove every element from your homepage mobile editor as the mobile theme uses a predefined layout. Please use this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello Chris,

We have not tested the mobile theme with a child theme so I cannot guarantee it will work from the child theme. You can try it out though but you need to create the folder structure for it. The mobile theme has separate files and a separate css file. The files for the mobile theme can be found here: http://screencast.com/t/MzjQKQ8OU

Thank you!

Hello,

The top menu was not designed to show up on mobile phones. You can try to force it to show with this css:

@media (max-width: 767px){
.td-header-top-menu-full {
display: block!important;
}}
@media (max-width: 767px){
div.td-header-sp-top-menu {
display:block !important;
float:none!important;;
}}
@media (max-width: 767px){
.td-header-top-menu-full {
display: block!important;
}}

Add the code in the theme panel->custom css box.

Thank you!