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Alin [tagDiv]
tagDiv Staff

Hi,

Please disable Mobile Theme plugin if you are not aware of its functionality or you don’t need it.
Here you can read more about Mobile Theme plugin – https://forum.tagdiv.com/the-mobile-theme/
The theme has already a mobile version and Mobile Theme is an optional plugin. If you disable it you will have the same content like on desktop.

Thanks!

Catalin
tagDiv Staff

Hello Nandoairoldi,

Please provide your website URL so I can take a closer look at this on mobile devices. First of all, make sure that you are using the latest theme version installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. If you will check our demo preview, regarding on Videos you will see that all of them are responsive and works as expected.

Thanks for the message!

Bogdan B.
tagDiv Staff

Hello,

When the mobile theme is displayed on desktop or tablets, it means a caching issue in most cases. Please remove any at all caching solutions you might have and only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and if you use a cdn, please only use these settings: https://forum.tagdiv.com/cloudflare-cdn/

Please note there are hosting side provided caching solutions as well so you should check with your host and disable any hosting side cache.

Thank you!

gta
Participant
#0

The mobile version works great when i resize my browser. However, When i view through my mobile device it is a completely different layout. can you explain whats happening and how i configure the mobile version.

Thanks

Nandoairoldi
Participant
#0

Hello, i have a art news website in which different people add theri articles. The problem is that when journalist add thei article they add the video url to the text and automaticly appears the player. Perfect, but for the mobile all the article layout goes bad as in this photo
http://prntscr.com/hgvsc5
My question is: there is a way to intervene on css and apply to each video charged like that a resposive layout? Cause i can’t ask journalist to write html while publishing :\
Or any other solution. I thought the theme was able to do that automaticlly.
Thanks

Amit
tagDiv Member

Hello guys, I am using Speed booster plugin along with 21 other plugins, and it’s working as expected.

<b>Mobile</b> score

Desktop

Olya
Participant
#0

Hello! The question is not for developers Newspaper, and by the same owners of the sites. Were you able to speed up the loading of website on this template? My figures are 50 percent for mobile and 49 for the computer.
Share your secrets to speed up the site. The theme I really like, but the website loading speed…

Bogdan B.
tagDiv Staff

Hello,

Please disable all other plugins and activate it without any other plugins and check with jetpack afterwards and disable the jetpack mobile theme.

Thank you!

Catalin
tagDiv Staff

Hello mira,

It seems to be strange what happened on your website, sorry! I have checked to add your code to my website and seems to work as expected and this section does not appear duplicated on mobile devices, sorry! I saw that you are using some ads which can interact with the code and cause a lot of unknown issues. Also, I have inspect3d your page and I saw that you have two iframes which is not correctly loaded. The second one is cut and also, it should not be there -> https://www.screencast.com/t/yWfIlzqfqJ Check the code and the settings, clear all the caches and check the results.

Thanks for the message!

Bintmusic
tagDiv Member

Hi Bogdan,

after a thorough analysis I believe that the problem is due to the mobile theme in relation to inarticle ads by google…

Any suggestion or attempts to resolve?

Thanks

hassan9t2
Participant
#0

Dear Sir/Madam,
is there any Posibilty On Coding To Make Mobile/Desktop Theme Ajax Live Landing Post Like Twitter Mention In Screen Shot https://prnt.sc/hgqz71

samir khaddaj
tagDiv Member

never mind the problem was in tagDiv Mobile Theme it removes the content and shows latest news

samir khaddaj
Participant
#0

Hello, the block on mobile doesn’t show while it is shown normally on the desktop.
I checked if the column setting it is not hidden from mobile.
Thanks.

Daria
Participant
#0

Hello! I have a problem, if I turn on the plugin TagDiv mobile theme, then there is an error: “The mobile theme couldn’t be set. Please check if you already have another mobile theme plugin active and disable it (i haven’t). If you use a cache plugin clear it before checking the results” If I turn it off, then I can’t edit the mobile version. Please advise what to do?

Catalin
tagDiv Staff

Hello,

If you want to remove the sidebar on mobile devices, you should simply try using the following code and place it in Theme panel -> Custom CSS area.

The code is ->

@media (max-width:767px){
.td-pb-span4{
display:none!important;
}
}

Thanks for the message!

Aakash
Participant
#0

Hi,

Why can’t I see the title of first article on the mobile view of my blog?

see this screenshot https://ibb.co/ecCc5G

Newspaper theme version: 8.1

Catalin
tagDiv Staff

Hello odddic,

Unfortunately, the mobile plugin has not been designed to be used for Newsmag but only for Newspaper, sorry!

Thanks for your understanding!

Olya
tagDiv Member

How to remove social media buttons in the mobile version of the site?
I need to remove them from the main menu and write in the footer

odddic
tagDiv Member

I have re-downloaded the full file today, but same I can’t find the td-mobile-plugin. Please help me.

mira
tagDiv Member

Hi Catalin,

it is the big rental cars search box (where you can find cars to hire). Please compare on this post desktop and mobile:
https://www.florida.nu/fyra-gratisbussar-i-miami-beach/
On the desktop it shows up normal, as it is supposed to look, but if you look at the same post on a mobile phone, this box is there twice, one after another. How can we fix this?

We are using following code in custom ad box 5:
<div id=”rc-connect-container”></div>

<script id=’rc-connect’ src=’https://www.rentalcars.com/partners/integrations/connect/connect.js&#8217; data-container=’rc-connect-container’ data-preflang=’sv’ data-template=’universal’ data-enable-return-checkbox=’true’ data-affiliate-code=’florida_nu’ data-adplat=’floridanu_hittahyrbilen’ data-primary=’67b1e6′ data-button-size=’large’ data-primary-text=’ffffff’ data-hero-image=’15’ data-hide-modules=’suppliers,manage,powered’ data-form-hollow=’false’&fts=’false’&country=’USA – Florida’></script>
Thank you very much!

Fatih
Participant
#0

Hi,

When i click 2. Button i see 404 Not Found in mobile and desktop. We have 54 posts in here.

https://www.screencast.com/t/v5azG0Nmrsv
https://www.screencast.com/t/6poyK8aSV

Thanks.

odddic
Participant
#0

I have download “All files & documentation” and just found js_composer.zip, revolution_slider_5, td-composer.zip, td-social-counter.zip, td-speed-booster.zip. Where is the mobile plugin?

Thanks,
Ody

areim
tagDiv Member

Yes I mean that box, it’s not related to my website. It’s visible on high resolution devices. Almost all mobile devices are at least 1920×1080 (Full HD) in 2017.

news.zapoved.ru
Participant
#0

Hi,
I have these numbers in Google PageSpeed for my website https://news.ecoindustry.ru: desktop – 87/100 but mobile – only 72/100. I installed and set WP Super Cache according your recommendation. What can I do to make the speed better?
Thanks on advance.

latihlogika
Participant
#0

I need to change the mobile layout for forum column header (which containing Forum, Tapic, Post, Freshness)

from this
http://latihlogika.com/files/mobile_layout1.jpg
to this
http://latihlogika.com/files/mobile_layout2.jpg

Could you please let me know which CSS?

Thank you

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