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netclick
Participant
#0

I have just started setting up Newspaper: https://startupandscale.com

However, the logo does not show on mobile until I start to scroll the page down.

Any ideas? thank you

John
tagDiv Member

Then why is there two separate options to put mobile ad code and desktop ad codes in Theme panel?

tolgmau5
Participant
#0

Hi there,

the website in question is – http://www.theweed.blog

You can see the logo is in Abril Fatface font on the desktop version but when I view the website on my mobile it’s just a normal font. How can I make it that it displays Abril Fatface font on the mobile too?

Thanks for your time

Tom C
tagDiv Member

Okay, thank you for your reply! 🙂

I just added the Woo Cart icon to the mobile header in the TagDiv Composer.

The 3 remaining things that I wanted to point out are:

1. The Apple Pay button does not show up on the product or checkout page in Safari’s desktop browser, but it does show up in the Safari mobile browser.

2. Also on the checkout page, there should be a checkbox to choose to subscribe or unsubscribe to our mailing list; but the checkbox is missing, therefore eliminating the chance for customers to opt out of subscribing.

I would like to ask that the dev team please look into the above two items, as I think it may be theme related. They were working before using the Newspaper (Gadget Blogs) templates (that also came with a Woocommerce / Shop extension for Newsletter theme).

3. My iPhone & iPad repeatedly prompts me to login with saved password (as mentioned above), and it does not do this on any desktop browsers.

Would someone please let me know where I could find the code for the login form in the theme or plugin editor, so I can take a look? Any help or pointing in a general direction for answers would be much appreciated.

Thank you.

PauloCot
Participant
#0

Hi there,

For the following page: https://www.fantasyfootballpundit.com/fantasy-premier-league-team-news/ the mobile version is being displayed on desktop.

How can I resolve this please? As far as I can tell all other pages are displaying as intended.

I have tried caching through my host and using WPSuperCache but still not luck.

Thanks

R7
tagDiv Member

Well the form is not showing on mobile. I have an android based phone and it just is not showing .. also the plugin for my optin forms is “bloom” by elegant themes.

~Thanks

nthuong0196
Participant
#0

Hi there,
May I know how to fix my issue?
I’m trying the Video background function using Youtube ID, everything look nice on Desktop version. But on mobile, the youtube video was not playing. I don’t know how to fix it.
Here is my website https://chiasmarthome.com/

Many thanks

rahulroushan
tagDiv Member

This is not helpful at all. The error persists and it’s really weird. The website loads on desktop but not on mobile as soon as the tagdiv mobile theme is enabled. I can send the credentials for the staging site and you guys can check yourself.

Anamaria
tagDiv Staff

Hello,

You can use AMP, but we offer support for the mobile version only with mobile theme + AMP plugin and set for AMP -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ => https://i.imgur.com/1kMs1ds.png and set the AMP for posts => https://i.imgur.com/GLEeeoZ.png, but you can’t customize the layout for AMP with tagDiv Composer.
Also, you can try to use mobile page and mobile templates => https://i.imgur.com/dPqh0Ki.png -> https://i.imgur.com/8OLiK3x.png and check the page/post score.
Also, for page speed please check this topic https://forum.tagdiv.com/topic/why-is-my-websites-mobile-google-test-slow/

Thank you!

#0

Since the upgrade of latest version. My mobile theme is not working even getting issue with amp pages. Getting this below error. Also, I have deactive, deleted, reinstalled plugin theme etc again. but it is not working.

wp_booster error:
td_res_context->get_att(modules_on_row) Internal error: The atts are not set yet(AKA: the render template method was called without atts)
/home/admin/web/******.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_css_res_compiler.php

Carlos Bello
tagDiv Member

Hi Anamaria,

Let me be more clear. Is there a way to create mobile pages from scratch (not amp) and redirect mobile users to amp versions just for posts? I mean by using the Newspaper theme style (I already know this is possible with a generic theme)

So I could make detailed Landing pages and keeping news pages fast as possible?

Thanks!

wcdt
tagDiv Member

Hi,
I have a problem with Glossary term page format (I use glossary plugin premium) – its page or post format is different (smaller, looks like a mobile page/post format) than the normal default/global page/post format.

How can I change it to default/global page/post format.
the link is: http://www.mydomain.com/glossary/audi (audi is glossary term), and when you go to audi page it has critical error on it and the page format is smaller than the normal post page format.

Please help.

wcdt
Participant
#0

Hi,
Please help with the following issues:
1.
I have a conflict with Glossary plugin (premium), the plugin works, but on the glossary term page there is “There has been a critical error on this website”. I tried to solve it with WP_DEBUG = true and other methods advised online but the problem remains.

2.
Glossary term page has a different page format than other page format (theme default format) – theme page format has width 1800px, the glossary term page format is like a mobile format or with with 800-1000px. How can I change the page format to the global default format?

Thank you.

Carlos Bello
tagDiv Member

Hi Anamaria,

Thanks a lot for your feedback, it was very useful. Im looking to create a desktop/mobile site. Is not entirely a mobile site. But Im pretty much interested in the mobile speed, so I understand the amp technology could work great for that (its a local newspaper’s site, so posted news is everything to show). I was hoping to have full editing tools for both views (mobile/desktop same information to display, optimized view), desktop is already understood and has an incredible performance (96 in google speed test) but the same page is under 70. So what do you think? How is the best way to achieve this?

R7
Blocked
#0

For some reason my optin form is not showing on my mobile page..
how can I fix it show it is showing?

~Thanks

Umut
tagDiv Member

when I set mobile + amp
my mobile does not work :))))

Bettina
tagDiv Staff

Hello!

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

sixrcms
Participant
#0

Hi Team,

Please guide me to develop a mobile site. Any specific tutorial would be better

Thanks

Anamaria
tagDiv Staff

Hello,


@Brain916
, Please provide more details about your issue.
Did you deactivate the mobile theme plugin?

Thank you!

Brain916
tagDiv Member

Sorry for the lack of reply, but this is still an on going theme. It switches from the mobile version I made from TagDiv Cloud to the standard mobile theme with the template.

Bettina
tagDiv Staff

Hello!

I can not understand your issue because you write about Mobile theme but seems mobile pages and in your website you have for sure other version.
So, if you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Just to be clear, let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need a responsive version or to build mobile pages, then please deactivate the Mobile theme plugin and see the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please ask your host if a cache plugin is activated on the server. If yes, please make sure is set the cache also, for mobile.

Thank you!

maxonline
Participant
LCP issue - topic
#0

I refer to this page only (which is using the template I’m testing): https://www.staging2.massimobasso.com/i-leoni-del-serengeti-e-la-migrazione-degli-gnu/

I’m trying to speed up the page, the main reason I’m switching from another theme, but results are not the best. .. But one thing at this time.

The issue ON MOBILE (no problem with DESKTOP) is LCP which is identified as it follows.

div.vc_column > div.wpb_wrapper > div.td_block_wrap > div.tdb-featured-image-bg
<div class=”tdb-featured-image-bg”>

Is it possible to exclude this image from lazy loading and preload or prioritize the loading of this image?
I’m using Wp-Rocket and Shortpixel adaptive images with my own CDN for JS and CSS.
Any other trick to speed up the entire page?
Thank you
Massimo
https://www.massimobasso.com

Anonymous
tagDiv Member

is it possible we damaged CSS so it’s not able to switch to the mobile theme? you see that i already created mobile template, but when you enter my website banker.az it’s not showing mobile theme. pls check that. how fix problem?

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