- NewsmagRequirements for Newsmag
- NewspaperRequirements for Newspaper
- NewspaperFlex Block Settings Guide
- NewspaperBig Grid Flex Settings
- NewspaperWhen tagDiv Composer is Not Working
- TutorialsDefault Block Settings Guide
- NewsmagBlock settings tutorial
- NewspaperBlock settings tutorial
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Update the Newspaper Theme
Hi,
I think that the template is no longer in cloud library -> https://i.imgur.com/bE6HIAy.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also if the problem persist, please provide some more details and screenshots. Also this is happen only on on header, are you able to import a new one to edit it.
Let me know the results!
Thank you!
Hello !
Please provide a link to your website. Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, please provide me a link to your website.
Let me know the results!
Thank you!
Hi,
I’m trying to switch over to cloud templates to be able to deactivate the Standard Pack Plugin and gain speed. However, I’m having a lot of problems. Especially with translating my footer.
I’ve tried to follow the steps here:
https://forum.tagdiv.com/topic/problems-on-sidebar-and-footer-translation-with-wpml/
But I can’t seem to add the tds_footer_page string for translation. When I click apply it doesn’t show up under String Translation and when I checked ‘translate texts in admin screens’ again the tds_footer_page had disappeared. I tried adding the tds_footer instead but it won’t show up under String Translations either.
Can you please help me?
I can also mention that my ‘max input vars’ is already changed to 10000 and that I meet all requirements.
My Cloud Footer Template is also the chosen footer cloud library template in the Theme panel.
Best wishes,
Ida
Hi,
Please make sure that you are using the latest version, Newspaper 10.3 also please check the theme requirements to be st as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them,
clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that you are using the latest version, Newspaper 10.3 also please check the theme requirements to be st as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them,
clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
We have investigated your website and the menu is working but it takes more time to load.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make a test and with a new page/template to see if for this is working.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hi,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, I’ve set it to 256M, now it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link to your website and some more details and screenshots with the problem..
Let me know the results!
Thank you!
Hi,
504 Gateway Time-out is a problem from the server -> https://support.cloudflare.com/hc/en-us/articles/115003011431#502504error
Please make sure that you are using the latest version, Newspaper 10.3 also please check the theme requirements to be st as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
In order to reduce the admin-ajax.php please check those articles -> https://www.hostinger.com/tutorials/how-to-fix-admin-ajax-file -> https://www.cloudways.com/blog/reduce-admin-ajax-php-related-server-load-wordpress/ -> https://medium.com/visualmodo/how-to-reduce-admin-ajax-server-load-in-wordpress-5ba49a5a3185
Hope this will help you!
Thank you!
Hello !
Please make sure that all the system requirements are accomplished as you can see it here:https://forum.tagdiv.com/requirements-for-newspaper/
Also make sure that you follow our tutorial in order to learn how to update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you !
Hi,
Please make sure that you have the latest version of the theme, Newspaper 10.3 and Wordpres 5.3.2
Please check the theme requirements – https://forum.tagdiv.com/requirements-for-newspaper/
Also if you are using firewall or security plugins, please deactivate them. If you use a plugin like Wordfence please set it in learning mode.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
As I can see your website is in 500 error -> https://i.imgur.com/nCWa16I.png
In what circumstances do they happen? Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
yes I have met all the system requirements but when active tagDiv Composer plugin then my website is not load
Hi,
If the theme requirements are set -> https://forum.tagdiv.com/requirements-for-newspaper/ please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide a link to your website where I can check this problem.
Let me know the results!
Thank you!
Hi,
Please make sure that you are using the latest version, Newspaper 10.3 also please check the theme requirements to be st as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
In order to reduce the admin-ajax.php please check those articles -> https://www.hostinger.com/tutorials/how-to-fix-admin-ajax-file -> https://www.cloudways.com/blog/reduce-admin-ajax-php-related-server-load-wordpress/ -> https://medium.com/visualmodo/how-to-reduce-admin-ajax-server-load-in-wordpress-5ba49a5a3185
Hope this will help you!
Thank you!
When scrolling down on my homepage (using “Animals” template for Newspaper) the page gets “stuck” temporarily and won’t scroll past a certain point. Is this a common issue? If so how do I trouble shoot. My VPS meets the system requirements.
Thanks!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
This could be a plugin conflict so please try to disable all plugins before attempting to install the theme plugins. Most likely there is a plugin causing the conflict.
If there is still a problem, please provide a link to your website where I can check this problem.
Let us know the results!
Thank you!
Hi,
Did you made the update according to our documentation using FTP? -> https://tagdiv.com/update-newspaper-theme/
Updating the Core of the tagDiv Themes for Envato WordPress Requirements -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Unfortunately, we did not tested the Nextgen Galley Plugin with our theme, therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins. -> https://forum.tagdiv.com/support-policy-2/
This is our list with tested plugins with our theme -> https://i.imgur.com/x7GBN2T.png
If there is still a problem, please provide a link to your website where I can check this problem.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
This could be a plugin conflict so please try to disable all plugins before attempting to install the theme plugins. Most likely there is a plugin causing the conflict.
Let us know if you still encounter the issue.
Thank you!
