Search Results for 'requirements'

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3.1).
All requirements should be as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
The issue how you explained it’s from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hi,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3.1).
Delete and re-install the TagDiv Composer plugin.
Please make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

Thank you!

Hello,

Please check these topics with the same error
-> https://wordpress.org/support/topic/err_http2_protocol_error-6/
-> https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
-> https://theme-fusion.com/forums/reply/850045/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,
This kind of problem it is usually from the wp memory limit, this need to be double, but please make sure that your host can provide it. Here is our theme requirements -> https://forum.tagdiv.com/requirements-for-newspaper/
Also here is an similar case -> https://wpml.org/forums/topic/out-of-memory-allocated-35651584-tried-to-allocate-81920-bytes/
I hope this will help you!

Hello!

Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Or please check if you have WP Bakery installed and uninstall it.

Let me know the results!

Thank you!

Hello George!

Please make sure you have the latest version of the PHP, WordPress, theme, plugins(11.3.1) and the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Please let me know exactly what you are trying to do in Composer and more details as you can.

Thank you!

Hello!

The “link you followed has expired” is a common error that occurs when trying to upload themes and plugins via the WordPress dashboard.
Check this article to see how to fix this error: https://www.wpkube.com/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/
Please make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3.1).
Delete and re-install the TagDiv Composer plugin.
Please make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

Thank you!

Hi,

That situation can appear for multiple reasons, please check the guide from here for how to fix this situation:
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/
-> https://docs.presscustomizr.com/article/333-how-to-fix-the-link-you-followed-has-expired-in-wordpress -> https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!
Thank you!

Hello,

I think this problem is caused because the install was not done correctly, please make sure your theme and plugins are updated correctly, also, you can try to reinstall the theme and plugins
-> https://forum.tagdiv.com/install-via-wordpress/
-> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you do not have other extra plugins activated during the installation, as this may interfere with the installation process.
This is a video on how to install a prebuilt website https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.

Thank you!

Hello!

Please make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
You can check the server speed or your internet which those are external factors for your website to work slow.
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello,

Please provide some screenshots of what errors you have.
Also, please make sure you do not have other extra plugins activated during the installation, as this may interfere with the installation process.
This is a video on how to install a prebuilt website https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.

Thank you!

Hello!

From what you describe, it seems that the Composer doesn’t save the changes. So, please make sure you have an admin account in WordPress with full rights. You can check our guide for any other errors in Composer here: https://forum.tagdiv.com/tagdiv-composer-not-working/

Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Also, do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello,

I think this problem is caused because the install was not done correctly, please make sure your theme and plugins are updated correctly, also, you can try to reinstall the theme and plugins
-> https://forum.tagdiv.com/install-via-wordpress/
-> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you do not have other extra plugins activated during the installation, as this may interfere with the installation process.
This is a video on how to install a prebuilt website https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.

Thank you!

Hi,
Then at least a FTP access, because without having access to the files on host I can not help.
Or you can ask the your host to set those requirements for your website (those are part of host).
-> https://stackoverflow.com/questions/9973555/setting-max-input-vars-php-ini-directive-using-ini-set
-> https://chemicloud.com/kb/article/how-to-increase-the-max_input_vars-limit-in-cpanel/
Thank you!

Hello!

Please make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Please provide more information about your issue, screenshots and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

We built this theme to have more features and more settings regarding to the client’s requirements.
If you can let me know which issue is more difficult for you, then I can help you out.
Please provide more information about your issue, screenshots or videos and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,

Have you checked for admin-ajax error?
It is always indicated if elements from our theme do not work to check if it is not a plugin conflict, if all requirements are set correctly => https://forum.tagdiv.com/requirements-for-newspaper/
If you agree, please contact us via email to inspect it at contact@tagdiv.com and provide the wp-admin and cPanel access.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3).
Delete and re-install the TagDiv Composer plugin.
Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!