- NewspaperRequirements for Newspaper
- NewspaperFlex Block Settings Guide
- NewspaperBig Grid Flex Settings
- NewspaperWhen tagDiv Composer is Not Working
- NewspaperBlock settings tutorial
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Update the Newspaper Theme
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
I just checked your website and now the design looks fine => https://www.screencast.com/t/h39ku39W46o
Also, if you deactivate, delete, reinstall and activate the tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/WLy01lbc, then will not affect the content/design of your website
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/ in the documentation say exactly the steps.
Also, please do a test using only tagDiv plugins, and see if you can edit with tagDiv Composer, if errors occur, please send us screenshots.
Thank you!
Hello!
Please make sure to activate all the required plugins. When a plugin is disabled that shortcode will appear on your website. Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps; make sure that the theme is activated and you use an SSL plugin for HTTPS.
Also, if you have other plugins activate, please disable them and see if the problem persists.
Thank you!
Hello!
Unfortunately none of your links are working. Please make sure that all the plugins are deactivated except tagDiv Ones and also make sure to check that you meet all the requirements here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi mugambo_fm, please make sure that you have the latest theme and WordPress version (Newsmag v4.9.6 and WP 5.7 or grater). Also make sure that al theme requirements are set as in our guide -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
If the problem is still there, please make a test and disable all plugins except tagDiv plugins to make sure that this is not a plugin conflict, also if you are using a child theme, disable it an use the main theme.
Let me know the results!
System status screenshot
https://postimg.cc/30jqJsFd
https://postimg.cc/rDwHMY0w
All requirements are met
Next step : I will try to deactivate some plugin
Hello!
Please check this guide: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
Also, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If you still are not able to activate the theme, then we need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Thank you!
Hi Calin
Everything was according to the requirements you sent. Memory limit was 40M but I asked to increase it to max, 512M, and it seems to have had no affect. Still loading very slowly. Previously we also isolated each plugin to see which one it was having this effect and its definitely tagDiv composer.
Can you / do you want to login to my admin area to experience it? I can also put up a sandbox/dev area if you want.
Hello!
Please check this guide: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
Also, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hi,
Please make sure that all theme requirements are as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ also, please make a test disable all plugins except tagDiv plugin and see if there are some improvements or not.
Let us know the results!
Thank you!
Hi Support Admin,
Normally, those warnings should not display if you set the theme requirements as in our guide ->https://forum.tagdiv.com/requirements-for-newspaper/ if I’m right the part responsible for that is the WP Debug that need to be set on false.
I hope this will help you!
Let us know the results!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
Thank you for your honest feedback. We appreciate taking the time to explain your point of view regarding our product and its functionality. We understand that you are not satisfied with the latest updates, but the other products you mentioned go beyond the functionality of a news WordPress theme. One of the aforementioned themes works with a universal page builder used by many other themes as well. In tagDiv Composer, we’ve created the functionality, the pre-built editable templates from the tagDiv Cloud Library, including the PRO demos which are totally customizable from top to bottom – everything is specially built to meet the requirements of a blog, news, magazine, or any other publishing-related websites.
The mentioned products are aimed at different industries and are sold outside the Envato Market, while their functionality and customers’ demands are totally distinct from ours. For example, some themes can be downloaded for free and to get the needed functionality you have to pay for additional plugins.
We have a list of suggestions and features’ requests and each of our updates is based on it. The more requested a feature is, the sooner we can implement it. However, we cannot implement every small feature or add compatibility with all the plugins available. I’m sorry that you feel disappointed.
If you feel that Newspaper doesn’t meet your expectations anymore, we’re really sorry to see you go. We are always here to assist you with your theme.
Thank you for understanding.
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, this is a video of how you can import a template https://www.youtube.com/watch?v=6m8-EebnfM0 -> https://www.youtube.com/watch?v=I1R3j1QYod0
Hope this helps you!
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
We have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!