- NewspaperRequirements for Newspaper
- NewspaperFlex Block Settings Guide
- NewspaperBig Grid Flex Settings
- NewspaperWhen tagDiv Composer is Not Working
- NewspaperBlock settings tutorial
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Update the Newspaper Theme
Hello!
I can not see your video. Please try with this one to download, capture and send: https://www.techsmith.com/jing-tool.html
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
We have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hello, @IsaacGb,
Those are the requirements, isn’t an issue, in the documentation says in what file you need to add them.
If you think you can’t handle it, you can ask your host if he can help you.
Any theme or a pro plugin requires these requirements to be set.
Thank you!
Hello!
Please make sure that the requirements are met here: https://forum.tagdiv.com/requirements-for-newspaper/ If you are not able to change this, you can ask your host to increase the requirements based on our post.
Thank you!
I’m upgrading our site from version 9.8 to 10.4. However I can’t complete the job due to the same several errors cropping up. Our site passes all the requirements on the list, and I’ve turned off all non TD plugins when I do the procedure.
It swaps over to the new theme fine, adds your plugins fine, and it all seems to be working until I try the theme panel page. That page loads, but if I click on any item on the page it does nothing aside from adding a hashtag to the end of the URL on the first click – it’s essentially non-functional and I can’t access any pages within it.
Before Tagdiv Composer is installed I’m getting multiple ‘TypeError: Undefined in not a function’ errors referring to o.widget, P.widget, r.widget, etc. in various min.js files like mouse, slider, iris, etc.
After it’s installed I’m getting this error from the /wp-admin/load-scripts.php file:
“jQuery.Deferred exception: jQuery( “#td-social-place-holder” ).sortable is not a function. (In ‘jQuery( “#td-social-place-holder” ).sortable{{ axis: ‘y’ }}’,’jQuery ( “#td-social-place-holder” ).sortable’ is undefined) (2)” and then it lists load-scripts.php and admin.php with green ‘f’ symbols next to them.
It feels like mismatched code. That ‘load-scripts.php’ error in particular stands out because it refers to the problem happening at 2:31585 in the file, but the file is only 1,700 or so characters long. Any suggestions?
Hello,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K
Thank you!
Hello,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K
Thank you!
Hello!
For a full backup, I recommend you to contact your web hosting provider and ask them to do it safely for you.
Please make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Please make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
Please make sure all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/YMLZf32uQ
Also, if you have Cloudflare, please make sure is set like in our guide https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
Hi, I just checked your website and this is live now -> https://i.imgur.com/BsWPzKP.png
Also please make sure that all theme requirements are set at least as in our guide from here https://forum.tagdiv.com/requirements-for-newspaper/
If there are still some problems, let us know!
Hello!
I’m sorry that you faced so many problems with your website using our theme.
It is weird how can be a website crashed by doing nothing, so we need to inspect this problem and find a solution because this is not something we implement to happen so often. We need to see if all our requirements for using this theme are respected also: https://forum.tagdiv.com/requirements-for-newspaper/
So, after a long inspection we could know exactly what is the problem in your case, that’s why please contact us at contact@tagdiv.com and provide wp-admin and Cpanel access, paste a link to this topic.
For a full backup, I recommend you to contact your web hosting provider and ask them to do it safely for you.
Thank you for understanding!
Hello!
Please clear all cache and try again.
We recommend using the WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hello,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Thank you!
Hello!
This issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
You’ll need to make some investigations, below are some links that hopefully will help you:
– https://kinsta.com/blog/500-internal-server-error/
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also, make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check if this issue is not causing by a plugin conflict.
Thank you!
URGENT!!!
I have a same problem here! The conflict is detected on homepage only. I tried everything you wrote here (“make sure that all the settings are like in our requirements”, deactivate and delete plugins, delete htaccess, write to hosting provider…)
I made a new homepage and it seemed problem is solved, but it happened again. Please help me bcs obviosly the problem is about theme and code.
I tried to un install everything including wordpress and started from scratch. I check all the system requirements. In the theame app status everything in green. But still I am getting same error.
Hello,
Please check/set the requirements, also if you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
Let me know the results!
Thank you!
Hello,
Please make sure all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/D3i2ZA7K
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, what Prebuilt website did you use a pro or a standard?
Let me know the results!
Thank you!
Hello,
Please make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps, after you did this and the problem is still persisting, please make sure that you do not have a plugin conflict, make a test using only tagDiv plugins.
Hope this helps you!
Thank you!
Hello!
Please make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check if this issue is not causing from a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
You’ll need to make some investigations, below are some links that hopefully will help you:
– https://kinsta.com/blog/500-internal-server-error/
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also, make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check if this issue is not causing from a plugin conflict.
Thank you!
