Search Results for 'system status'

Hello masdi,

Make sure that your theme was right installed via FTP way according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ I recommend you to make a new fresh install, clear all your caches, purge CND files and check the results. Also, check the system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello MediaServicesTagDiv,

Of course, the Visual Composer is fully tested with our latest theme version and seems to work as expected. To achieve best theme results, you should only use the plugins which come bundled with the theme core files. Also, make sure that your VC version is the right one which comes bundled with the theme packet and not any other paid license. Check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for the message!

Hello TigerCubOnline,

First of all, make sure that your system status parameters are according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory has exhausted and that’s why you cannot save anything, sorry!

Thanks for your understanding!

Hi,

Please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Then check if the issue is still present. Try adding the slide element on a new page as a test. The whole website should not break just by adding a slide on a page.

Thanks

Hi,

Check if the WP-debug is set to false like this guide mentions
– https://forum.tagdiv.com/system-status-parameters-guide/
Also check the other WordPress and server parameters and make modifications if necessary.

Thanks

Hi,

Please check the theme system status and make modifications to the WordPress and server parameters mentioned in this guide, if necessary
– https://www.screencast.com/t/8ODLsGpmWaAX
– https://forum.tagdiv.com/system-status-parameters-guide/
This could be the cause for the saving issues. You could ask your hosting provider to make these changes for you if needed.
Then check if the page is saved properly.

Thanks

Hello geny80,

First of all, to be sure, you should make a new clean install from scratch with the latest theme version via FTP way because this is the surest method in this case and then, try again and check the results. If the problem is still there, try to consult the following topic here and try to fix the first issue according to this -> https://www.wiknix.com/solved-err_empty_response-no-data-received/ Also, please check your system status to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory has exhausted and that’s why you cannot save anything.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

In that section all your categories should be displayed and ready for selection. Make sure you select the proper settings in the same menu
– https://www.screencast.com/t/1gHIvHiL
If you have any categories and posts, they should be displayed there
– https://www.themepunch.com/revslider-doc/slider-setup/#contentsource
Check the theme system status as well, and make modifications to the parameters mentioned in this guide if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
This will ensure the proper functionality of the theme and plugins. You could ask your hosting provider to make them for you if needed.

Thanks

Hi,

Please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Deactivate all your plugins except the ones provided with the theme, and clear any caching installed. Then try updating your post again, and see if the error is still displayed.
You could also contact your hosting and present the situation to them, they might be able to provide a solution if this is server related.

Thanks

Hi,

Please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Then check if the theme panel is saving properly. If you still have problems, press F12 in the theme panel to access the browser inspector and go to the console tab. Check if there are any errors while saving settings in the panel.

Thanks

Hi,

The first step would be to deactivate all plugins except theme plugins, then clear any caching installed. Check if the warning is still displayed in the same situations. IF it isn’t that means that a plugin is responsible. Enable them one at a time and possibly identify the one that is causing the issue.
Check any modifications you might have made to the theme files directly. Also make sure the wp-debug is set to false
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hi,

There should be no problem in using the Revolution slider. If you updated the theme to version 8, please update the plugins as well including the revolution slider. Deactivate it and delete it, then install the new one from the latest theme package.
In Newspaper 8 the tagDiv composer was introduced
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
If you use Visual composer deactivate the TagDiv composer from the plugins section, this is activated by default when the theme is updated or installed for the first time.
If you want to use the new editor, you must recreate all the pages with it
– https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Also check the theme system status and see if the parameters mentioned in this guide are set properly
– https://forum.tagdiv.com/system-status-parameters-guide/
This will ensure the proper functionality of the theme and plugins.
Then try placing the revolution slider on the page you want. If the page was built with Visual composer use it to place the slider. Do not edit pages built with one editor, with the other.
If you still have problems please provide more details, and maybe some screenshots if possible so we can understand better and help you.

Thanks

Hi,

Make a backup to your database just to be safe. Please update the theme by FTP like this
– https://forum.tagdiv.com/install-via-ftp/
Update the included plugins as well. Please note that much has changed from that version in the theme and Visual composer. In Newspaper 8 the tagDiv composer as introduced as well.
I believe it would be best to try and recreate the pages with the new tagDiv composer if possible after the update
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
Custom codes or the same modifications may not work in the new theme. The child theme too, if there is one. Deactivate all plugins except theme plugins except theme plugins to rule out any conflicts.
Check the theme system status and make modifications to the parameters mentioned in this guide if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hello Simon,

Please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory has exhausted and that’s why you cannot save anything, sorry!
Clear all the caches, purge all CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

Hi,

Try deactivating all your plugins and then install the theme by FTP again
– https://forum.tagdiv.com/install-via-ftp/
These are some possible causes and solutions for the white screen
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/
Increase the WordPress and server parameters mentioned in this guide, if needed
– https://forum.tagdiv.com/system-status-parameters-guide/
It should work properly, it is like simply installing a different theme.

Thanks

Hi,

The tagDiv composer does not have any specific requirements. There might be some functionality problems or it may not work properly if the system status is not set according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
If Visual composer is working, you can keep using that until you find a different solution hopefully.

Thanks

Hi,

If the theme system status a is according to the documentation, there should be no problem is using the tagDiv composer. Only maybe other plugins could interfere with it’s functionality, but you tested that as well.
Please send us an email at contact@tagdiv.com and provide admin login information so we can take a closer look and try and identify the problem. Also paste a link to this topic in your email.

Thanks

Hi,

Also check the theme system status and see if it is according to the recommended configuration
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hello,

Thank you for your kind words! We are glad to see our hard work is appreciated.
Yes there is just such a place. Please check the system status area and you can see the activation code used and you can reset it in case you need to.
As for the forum account, the theme will require a forum account for each activation but if you do not want this, you can try the manual activation method: https://www.screencast.com/t/WuVTVHtBJVqX

Thank you!

Hi,

I have inspected your website for a while, but I do not see modules without thumbnails. Video posts with featured videos are displayed properly for the ones I can find
– https://www.screencast.com/t/fLUIKPpTvybs
Check the theme system status and make modifications to the WordPress and server parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Then check again and see if there still is a problem with the featured video.

Thanks

Hi,

Please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
This might be the cause for the theme and plugins to not function properly. It could also be a plugin conflict. Try as a test to temporarily disable all plugins except the tagDiv composer and theme plugins and clear any caching installed. Then test to see if it works as intended.

Thanks