- NewsmagRequirements for Newsmag
Hello GiancarloIdili,
Check your system status to be according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ clear all your caches and check the results. Also, ensure that you are using the latest version of theme.
Let us know how it goes!
Thanks for the message!
Hello cloin1,
Please try to re-download the Newsmag 3.4 packet version and re-install it at your website and check the results. Also, you should check the system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all your caches and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi there! thanks for your reply.
So here is the checklist you gave me :
Requirements for Newspaper : got all, CHECK
System status parameters : checked, and everything was set
Install theme via FTP : actually I installed a fresh updated theme before i wrote.
Deactivated all plugins : CHECK
And these errors were still here.
As for the SSL transition : the console errors says that an ad is not working properly and the others are about the fonts that can’t be loaded in https, thanks to this theme settings.
Guys i’m stuck here, do you have any other clue about what causes these 2 errors?
Thanks
Hello, regenerating the thumbs wasn’t successful. That’s what i’ve got:
Apache
Wordpress Version: 4.7.3
Memory limit: 40mb
PHP Version: 7.0.14
MySQL: 5.7.15
System status: http://prntscr.com/evzfoh
Plugins: http://prntscr.com/evzg09
Hello David.
Please use this guide to increase your site’s loading speed: https://forum.tagdiv.com/how-to-make-the-site-faster/
Also make sure you increase your memory allocation like this guide shows: https://forum.tagdiv.com/system-status-parameters-guide/
As a note on the speedbooster plugin: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Thank you!
Hi,
There is no need to use a plugin since the theme does it automatically. If this does not happen in your case, maybe something is not working properly regarding the theme. Problems are usually caused by problematic plugins or custom code entered in theme panel or modifications to the theme files. Please also check these parameters in the theme system status and make changes if it is required
– https://forum.tagdiv.com/system-status-parameters-guide/
Please let us know how it goes.
Thanks
Hi,
We have not had any reports regarding this issue that you are having with the admin panel. Usually plugins are responsible for causing problems and interfering with the functionality.
The theme has these requirements for the server – https://forum.tagdiv.com/requirements-for-newspaper/ and also some modifications to these parameters if needed – https://forum.tagdiv.com/system-status-parameters-guide/
Also I see that your website is taking some time to load the images – https://www.screencast.com/t/36E3Eyg4 and the whole content.
You can try and use this caching plugin with the recommended settings – https://forum.tagdiv.com/cache-plugin-install-and-configure/ and this guide to optimize page loading speed – https://forum.tagdiv.com/how-to-make-the-site-faster/
Thanks
Hi,
The theme has these requirements – https://forum.tagdiv.com/requirements-for-newspaper/ and modifications to be made according to this guide if it is necessary – https://forum.tagdiv.com/system-status-parameters-guide/
You can try to reinstall the theme using this method – https://forum.tagdiv.com/install-via-ftp/ and use only the plugins provided with the theme package, clear any caching installed and try again.
I see that you have many errors and warnings present on your website
– https://www.screencast.com/t/vRGaXW5G4cLn
This indicates that the transition to https was not done properly, please check these few leads that have proved to be useful to other users in this situation
– http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
– https://css-tricks.com/moving-to-https-on-wordpress/
– https://yoast.com/dev-blog/move-website-https-ssl/
You can also check our forum for some insight on this matter
– https://forum.tagdiv.com/topic/moving-to-ssl/
Thanks
Hi,
This is a weird issue you are having, and I have not seen it before. I found a possible solution online in this topic – https://wordpress.org/support/topic/visual-editor-missing-15/
Maybe you can try the suggestions and the fix mentioned there, and hopefully get to the bottom of this or identify what is causing this problem. You could try to deactivate all your plugins and clear any caching installed to see if this has any effect. Also you could switch to a default WordPress theme to see if the option is available then, but I do not think the theme is causing this.
The theme has these requirements for the server
– https://forum.tagdiv.com/requirements-for-newspaper/
And modifications made according to this guide if needed
– https://forum.tagdiv.com/system-status-parameters-guide/
Please let us know how it goes
Thanks
Hello Jay Escobar,
Please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Mos likely, you PHP memory is exhausted and that’s why you cannot change anything.
Hope this helps!
Thanks for your understanding!
Hello,
Please increase your memory allocation like this guide shows: https://forum.tagdiv.com/system-status-parameters-guide/
If the translation still will not load, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. The test again.
Let us know how it goes.
Thank you!
Hello,
Please follow our official page speed guide here: https://forum.tagdiv.com/how-to-make-the-site-faster/
Also please make sure your memory allocation is correct: https://forum.tagdiv.com/system-status-parameters-guide/
You cna also switch to php 7.0 (only if you use the latest version of the theme. right now you have 7.6 so you need to update your theme as well) as it is faster than the previous version.
Thank you!
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
The memory allocation should be like so: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know if you still have trouble with this.
Thank you!
Hi,
The caching plugin does not affect the Adsense ads as far as I know. Please use these recommended settings to configure the cache – https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also please check and make the modifications to these parameters – https://forum.tagdiv.com/system-status-parameters-guide/ if needed.
Thanks
Hi,
If the system status is not the cause, try to disable all your plugins except Visual composer, clear any caching installed then check to see if the problem is still there. If st still is please deactivate and delete the Visual composer plugin and install it again, maybe something went wrong during the upload or installation process
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please let us know how it goes.
Thanks
Hi,
Many of times I am trying to edit home page using back end editor. But all time it reset. When I am trying to edit a block name, settings shown empty. When I drag a block for re alignment it will reset and only shown latest article only. All System status shown perfect in theme section.
Hi
Any changes to the footer or header is not getting reflected. I am not sure what is incorrect. All the system status are green. Only the super cache plugin is not installed since the hosting provider disallow super cache since they have a cache mechanism.
Any help would be great since I am unable to make any progress since I purchased this theme.
Please treat this as urgent.
Thanks again
Hello, Thanks for your response. I have set the system status parameters properly. Everything is green. Still changing the header style is not working. It is not getting reflected. Please help as it is blocker for us.
Thanks for help.
Hi,
Please provide more details as to where exactly you wan to add this border on the block. You can choose from these available header styles for the blocks – https://demo.tagdiv.com/newspaper/block-header-1/
If you are trying to set a border on a whole block you can do it like this – https://www.screencast.com/t/Be6ag0C57B
If you have a different problem, like modifications made to these elements are not saving properly, please follow this tutorial and make the modifications if needed – https://forum.tagdiv.com/system-status-parameters-guide/
Thanks
Hi,
Plugins can also affect the settings so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also please increase your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also please increase your system status parameters according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hi,
1. The settings related to discussions are located here – https://www.screencast.com/t/yJSIZvrlkwg If you would like to send automatic notifications, like emails to users bases on comment replies, I am sure that you could probably find a plugin with that capability, suitable for your project.
2. You can try a code like this to further align the socials in the footer (you can change the value to whatever you think is working for you)
– https://www.screencast.com/t/nfb3IcLdEqE
.footer-social-wrap span:first-child {
padding-left: 30px;
}
3. From what I can see you have custom code affecting some elements on your pages, regarding font and font properties. Maybe that is why this is happening. You can try as a test to remove this code and check again.
For all the other issues that you are having, please check the theme system status and make the necessary modifications if needed to these parameters – https://forum.tagdiv.com/system-status-parameters-guide/ because this could be the cause of these kind of problems. Also some problematic plugins can sometimes be the cause for this to happen.
Thanks
Hi,
Please make sure you are creating the playlist and adding the videos according to the documentation
– https://forum.tagdiv.com/video-playlist-2/
Also check these parameters in the theme system status and make modifications if needed
– https://forum.tagdiv.com/system-status-parameters-guide/
Thanks
Hello,
Please make sure you use the latest theme version. Use this guide to update if needed: https://forum.tagdiv.com/how-to-update-the-theme-2/
The make sure your memory allocation is done properly: https://forum.tagdiv.com/system-status-parameters-guide/ and also check without plugins. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi, when I edit the site and preview it I’m not seeing always all the changes I’ve done.
I don’t have any error in Newspaper>System status, everything is OK (I had problems with this but just changed my hosting service and started from zero right now a new site).
I tried to delete the cache and even tried in a new window browser using private mode and sometimes I can see the last changes and sometimes not.
Any idea about this problem?
Thanks