- TutorialsSystem status parameters guide
Hello,
Please make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ and also increase these parameters: https://forum.tagdiv.com/system-status-parameters-guide/
Sometimes plugins can also affect this so please also test the load without any plugins. Disable all of them except visual composer, clear cache and reset cdn files.
Thank you!
Hi
Please make sure that the parameters from System Status are set to at least recommended values – http://screencast.com/t/9RXWZI0YND – https://forum.tagdiv.com/system-status-parameters-guide/ then test again.
If you still can’t manage to solve this please address us via email a6t contacty@tagdiv.com and provide more specific detail about your issue. In your message please include the login details for your site, ftp access details and a link to this conversation.
Thanks!
The Newspaper system status in WordPress say i’m running version 7.1.1.
So i already have the most recent version.
Is there another way to solve my related-tag-problem?
Thank you 🙂
Hello msampath18,
Please try to increase the memory_limit in your php.ini file: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP For more references in this regard, please check our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Also, make sure that you upload the newspaper.zip theme file, not the newspaper-ft.zip file.
Let us know how it goes.
Thanks
Hi
1. What exactly do you want to change in mobile menu? The settings for colors can be found in theme panel > theme colors: http://screencast.com/t/LIPUyEomQQ
Please provide some exact detail about the desired result so I can inspect it closer and get back to you with a more accurate answer.
2. The functionality of search buttons is the same, the only difference is in layout. However the response time may be influenced by how well your site is optimized and how fast queries are made.
make sure that your server meets the requirements specified in our documentation: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ also check if the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/
3. We always include in theme’s path last version of Visual Composer available when the update is released. You can’t directly download Visual Composer from themeforest unless you bought it. Currently we test V 4.12 and after everything is ready a new update will be released.
4. I’ve checked your site and you’re using the default thumb for block 6: http://screencast.com/t/jPzMgHEOkcn if you want tu use a higher value for the thumb make sure that after the code is modified you regenerate the thumbnails.
Thanks!
Hello,
Please update your theme to the latest version 7.1.1 by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ also: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ and also increase your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hello nooseitcom,
Please ensure that you have updated your theme to the latest version of it (Newspaper 7.1.1, Visual Composer 4.11.2 and Social Counter 4.1) only through FTP because this is the surest method in this regard. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if you are some trouble with saving and if you are using the Wordfence plugin, please try to disable it or try to set it according to Bryson T advice, from here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/
Also, please ensure that your parameters are increased to be higher, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello,
Today I thought it was a good idea to install a new demo template. But after this everything is going wrong.
The menus in the theme panel is for 50% broken. If I select for example “theme colors” and select some menus, the all collapse with “-1”.
I can’t edit anything in the theme menu.
If I go to ads, the menus are working, but the last couple of menu’s in the ads section is broken, same result “-1”.
Also when I save another footer, half an hour later it takes the demo settings again. So my settings saved is no 100% action. Saved the footer for the fourth time and now it works.
Another weird notice was after installing the demo layout it was auto posting blog posts from the theme demo. Also after deleting these posts they were installed again, and again and again, till I switch to the wordpress standard theme and switch back. Finally the autoposting is stopped.
But I think there is something not good in the theme. Before switching to the travel layout I have problems.
Latest theme version installed, system status everything green and working.
After searching for hours I can’t find anything wrong.
Thanks.
Regards,
Oscar
Hi
1. Please make sure that you have thew proper permissions set on that wp-install: https://codex.wordpress.org/Changing_File_Permissions Also try to deactivate all plugins, clear all caches then try to install the plugin again.
2. Please make sure that the parameters from system status have the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ Also provide more specific details about how can I duplicate this issue in my side so I can inspect it closer and get back to you with a more accurate answer.
3. You don’t have to activate Visual Composer plugin as it is bundled with the theme. Theme’s license allows you to use Visual Composer but you don’t need a license key for it.
Thanks!
Hi
Please make sure that your server meets the requirements specified in our documentation: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ and also check if the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/
From our reports the theme requires more resources when on the page are loaded blocks which uses ajax pagination. When one of next/prev or load more buttons are clicked the theme make a request at admin-ajax.php file and the server must handle more requests.
Also there are many factors which can influence how your server handle the site. Try to configure the site in a very simple way so the queries number to be as low as possible. Try deactivate all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then check for a period of time how site is running.
We also recommend to use a plugin for cache. The theme is tested and works fine with WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/ You could also use a cdn service and mysql query cache for a better optimizations and fewer queries: https://forum.tagdiv.com/cloudflare-cdn/ – http://dev.mysql.com/doc/refman/5.7/en/query-cache.html
I hope this helps!
Thanks!
Hello melisine,
First of all, please ensure that you have fully updated your theme using the FTP method because this is the surest method in this regard and then you will have to increase the system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/. So, if you cannot increase these parameters, please consult your hosting provider and ask them to do this thing. Try to disable all the active plugins and leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi
Our theme require a higher value for max_execution_time directive. Please follow this links and set those parameters to indicated values: https://forum.tagdiv.com/system-status-parameters-guide/ clear all caches then test again.
Thanks!
Hello ikidolanan,
First of all, please ensure that you have fully updated your theme using the FTP method because this is the surest method in this regard and then you will have to increase the system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/. So, if you cannot increase these parameters, please consult your hosting provider and ask them to do this thing. Try to disable all the active plugins and leave just Visual Compser to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps!
Thanks for your understanding!
Thanks Alln for the reply. Yes, I’m having issue importing Newspaper default demo. I tried the system status parameter changes, but it did not help in resolving the issue. As per the reply I have emailed to tagDiv team with wp-admin access and theme license.
Thanks!
Yes, I’ve tried everything at the moment. But it won’t do.
I also made all the changes so the system status shows green on everything.
Hi,
Do you have an issue importing Newspaper default demo?
Please verify and increase the System Status parameters to at least recommended values – http://screencast.com/t/9RXWZI0YND – https://forum.tagdiv.com/system-status-parameters-guide/ and also please disable all your plugins except Visual Composer when you import a predefined content.
If the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a look and paste a link to this topic so we can know who you are and what the issue is.
We will provide an answer as soon as possible.
Thanks!
Hi The system status shows there is a Newspaper mobile version but i did not get any notification from codecanyon how to update the news version ?
thank you
Hi
The theme make a request to admin-ajax.php when on the page are used blocks with ajax pagination. When next/prev or load more button it’s pressed the theme make a request to this file to get the next posts. This is also valid from infinite load pagination. When the page it’s accessed by many visitors and on that page you have lots of blocks with pagination the server receive lots of requests and may be unable to handle them.
Try to increase the php memory to at least 64MB or if the host allows you can increase it more, also make sure that the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/ and you server meets theme’s requirements: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Hope this helps.
Thanks!
Hello,
I am using the Custom Permalinks Plugin (by By Michael Tyson) which is useful for creating .html pages.
I checked the Newspaper System Status and Speed Booster has disabled itself. The comment says the following: v4.2 – Disabled – incompatible plugin detected: custom-permalinks/custom-permalinks.php
Is Speed Booster needs to increase speed of my website http://www.aerospaceguide.net, if so how do I get it to work again?
Do you know any other custom permalinks plugins?
Regards,
Vic Stathopoulos
http://www.aerospaceguide.net
Hi
An internal server error it’s not caused by the theme, it’s rather related with a server miss-configuration. Please make sure that your server meets the requirements specified in our documentation: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ also check if the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps.
Hello Gee95,
Please ensure that you have updated your theme to the latest version of it (Newspaper 7.1.1, Visual Composer 4.11.2 and Social Counter 4.1) only through FTP because this is the surest method in this regard. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if you are some trouble with saving and if you are using the Wordfence plugin, please try to disable it or try to set it according to Bryson T advice, from here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/
Also, please ensure that your parameters are increased to be higher, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello Mario635,
Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) with the required plugins (Visual Composer 4.11.2 and Social Counter 4.1). Also, if you are using some untested plugins with our theme, please try to disable them and leave just Visual Composer to active and install only the plugins that come bundled withy our theme and rule out the conflicting plugins. Also, before achieving best results, please ensure that you have increased all the parameters from your System Status according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Please notice that the Youtube Playlist is fully tested with the theme and is working fine. I have tested on my side and everything seems to work as properly.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello siktirella,
If you have ensured that you are using the latest version of the theme with the latest version of the required plugins, please try to clear all your caches, purge CDN files if you are suing the CDN system and also, please check your system status to see if the parameters have a high increased, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Also, if your problem is still there after these changes, please try to make a new clean install from scratch with the latest version of the theme and check the theme results with the default settings.
Thanks for your understanding!
Hi,
Please use this guide to increase the memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/
You can check your status here: http://screencast.com/t/8gRabw8m
Thank you!
Hello TechTris,
Please ensure that you have fully updated your theme to the latest version and also, all the required plugins has been updated to the latest version of them (Visual Composer 4.11.2 and Social Counter 4.1) only via FTP because this is the surest method for theme updating. Please make sure that this type of problem does not come from your untested plugins and to avoid this case, please try to disable all the plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme. Please check the parameters from your system status to be higher increased in order to achieve the best result. You will have to set them according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thanks for your understanding!
