Search Results for 'tagDiv Cloud Library plugin'

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Anamaria
tagDiv Staff

Hello,

Please provide where you have this issue. And yes, it is recommended to use cloud templates because the tagdiv standard pack plugin is deprecated https://tagdiv.com/why-tagdiv-cloud-library-is-a-better-alternative-to-the-standard-pack/

Thank you!

Anamaria
tagDiv Staff

Hello,

To remove this, I recommended using cloud templates and disabling the tagdiv Standard pack plugin https://tagdiv.com/why-tagdiv-cloud-library-is-a-better-alternative-to-the-standard-pack/

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this guide: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Make sure you do not use the default templates: https://forum.tagdiv.com/design-post-pages-using-default-templates/
If the settings are done correctly, then there could be a plugin conflict or a caching issue.

Thank you!

Anamaria
tagDiv Staff

Hello,

You have the mobile theme plugin activated; please deactivate it and clear the cache.

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Anamaria
tagDiv Staff

Hello,

All the changes that you need to do are using the tagdiv Composer.
1. Please install and activate the tagdiv Opt-in Builder plugin to have the section with subscribe. You can use the lead element that is in the page, but with this you can only collect emails; If you use the lead element, this will be added in Opt-In Builder -> Emails.
In the newsletter provided by our theme, you can use embed code from Mailchimp, Mailer Lite or FeedBurner -> https://forum.tagdiv.com/the-newsletter-plugin/ Please check if it is like this -> https://i.imgur.com/MaowNUz.png
If you want to use another newsletter, you can set the code in column text or text with title => https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.
2. Those are taxonomies, so you to edit the template here https://i.imgur.com/Pghu7B4.png
3. The icons are custom fields https://i.imgur.com/fWqLlSV.png ->https://i.imgur.com/NPhnGP8.png, so please edit the taxonomies services and check if there are icons https://i.imgur.com/uy9Ka3h.png
4. You need to edit with tagdiv Composer, select the social icons and set there the links https://i.imgur.com/Oe836sk.png
Please make sure the links contain the https://www.
5. You need to edit with tagdiv Composer, and on the row is set the background image -> https://i.imgur.com/gblv4ND.png -> https://i.imgur.com/pFPnzIR.png
6. You have the mobile theme plugin activated; please deactivate it.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

annemf
Participant
#0

Hi,

I uploaded the Newspaper theme but the tagDiv Cloud Library plugin doesn’t appear anywhere. In the plugin section I see every other plugin except that one.

Anamaria
tagDiv Staff

Hello,

So, when performing an update, it’s recommended to deactivate extra plugins during the update process. After the update, in the theme panel, there is an import/export option, and in case issues arise, you can restore if the settings from the theme panel are lost. https://i.imgur.com/ybXK3uW.png Also, activate the tagDiv Cloud Library plugin
Also, it is recommended to make a backup before the update, whether it’s for the theme, plugins, or WordPress.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if you have the TagDiv Cloud Library plugin installed and activated.
Also, check if you have a cloud template assigned to the custom post type -> https://i.imgur.com/Xfz5GyK.png

Thank you!

Bettina
tagDiv Staff

Hello!

You should identify the template you are using on your posts.
We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Please note that you need to use cloud templates to edit them with the tagDiv Composer.
We recommend using cloud/PRO templates to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features; please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

krzysztof-em
Participant
#0

Hi,
recently I updated the theme and plugins to the current version.
I am now unable to save the content of one of the pages using TagDiv Composer. I get an error: “Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”. The page contains Icon Box elements. I can save other pages that do not contain this type of elements without any problems.

WordPress 6.4.5, Newspaper 12.6.7, installed and active plugins: tagDiv Composer, tagDiv Cloud Library, tagDiv Social Counter, tagDiv Standard Pack

Anamaria
tagDiv Staff

Hello,

Please let me know if you installed the plugins after update, like tagdiv Composer, tagdiv Cloud Library and so on.

Thank you!

Calin
tagDiv Staff

Hi,
What I can suggest first is to clear all cache and disable the cache plugin and after that check if the theme plugins are enabled, you need to have tagDiv Composer and tagDiv Cloud Library (I’m sure that now you have them) and fir standard blocks like block 14 you need to install the tagDiv Standard Pack plugin.
If the situation persist, please contact us via email at contact@tagdiv.com and provide a temporary wp-admin access and a link to this topic to can identify you faster.
Thank you!

Bettina
tagDiv Staff

Hello!

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

A solution for sending a screenshot/video with the issue you have is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Please note that you should use cloud templates in order to edit them with the tagdiv Composer. If you use default templates, then make sure the Standard Pack plugin is installed and active. For default templates, the settings are in the theme panel settings.
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Calin
tagDiv Staff

Hi Kevin, usually this situation can appear only if the theme plugins have not been installed, so what you need to do after you update the theme is to make sure that the theme plugins are also updated and installed. Also, you can install theme when you want from Newspaper > plugins – https://i.imgur.com/sLtv97c.png you should have tagDiv Composer and tagDiv Cloud library installed.
Thank you!

Calin
tagDiv Staff

Hello,
For the moment our directory/listing demos are – https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=directory and what you can do is to choose the most close one with what you need and only edit it what it is need to achieve your needs or you can create your own templates, taxonomies, CPTs using the theme builder tagDiv Composer, tagDiv Cloud Library and a plugin for CPTS and Taxonomies, as ACF plugin.
Also, we support team can help you using the theme, but we can not create it for you.
Or in case that you want a developer to create the website for you, then you can make a request using this link – https://tagdiv.com/submit-a-request/
Thank you!

Calin
tagDiv Staff

Hello kevinstolz, as long the settings you made were not made in the theme files or plugin files, then the update of the theme should not interfere, just make sure that not only the theme is updated, update the theme plugins too (I see that you are using the Newspaper theme, not Newsmag, s you need to have tagDiv Composer, tagDiv Cloud Library, also make sure that all cache is cleared).
Thank you!

pinnaclecompass
tagDiv Member

Additional info: We are using the cloud library header template called ‘Header Template Overlay – Blockchain PRO’, if that helps.
Can you tell me where I can find the files for this header template?
(When all non-tagdiv plugins are disabled, this still persists.)

Bettina
tagDiv Staff

Hello!

Make sure you have all the plugins installed and active in the Newspaper -> Plugins. Activate also the Standard Pack plugin if you use the default templates. Although I recommend you to use cloud templates and also cloud header templates and change the logo in the tagdiv Composer.
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Dorothy
tagDiv Member

Hi, Bettina. Thank you but that is just a generic post about critical errors and why they happen. The issue in this case is that your cloud templates are poorly coded, which has been documented by the developers of the Molongui Authorship plugin here:

https://www.molongui.com/help/tagdiv-cloud-library/

It might be helpful to refer folks to this info in your support forum whenever you suggest the Molongui plugin as an option for multiple authors, so they are aware that there are issues caused by your TagDiv Cloud Library. I have been in contact with the Molongui devs, who may be able to provide additional code to work around the issue, and I will be happy to share any info and/or code that results from this if it can benefit anyone else in my situation.

Anamaria
tagDiv Staff

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin and see the results, and assign the mobile page for page, like this => https://www.screencast.com/t/lektAhyjd
Also, clear your cache.

Thank you!

H7B.Group
tagDiv Member

De-installed “Forest Beat” and ALL plugins. Installed plugins via Newspaper > Plugins: tagDiv Composer, TagDiv Cloud Library

Same error. 🙁

tagDiv Cloud Library - Plugin deactivated.
This plugin is not supported by the current theme!

Plugins disabled automatically

The following plugins were disabled because they are incompatible with this version of Newspaper:

tagDiv Cloud Library
For update please check the plugins section

What’s next?

Anamaria
tagDiv Staff

Hello,

Please use the main theme.
Also, please delete the tagdiv cloud library, and install it from Newspaper -> plugins.

Thank you!

H7B.Group
Participant
#0

On a freshly installed WP based on MariaDB 10.4 and PHP 8-0 I am using Newspaper with the child theme and I am trying to get “Forest Beat” running. tagDiv Composer, tagDiv Newsletter are installed and activated.

When I try to activate the tagDiv Cloud Library plugin I get the following error.

tagDiv Cloud Library - Plugin deactivated.
This plugin is not supported by the current theme!

How can I solve this issue?

Anamaria
tagDiv Staff

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin and see the results, and assign the mobile page for page, like this => https://www.screencast.com/t/lektAhyjd
Also, clear your cache.

Thank you!

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