Search Results for 'update'

Hello wawat,

Please keep in mind that all your panel settings (including Custom CSS code from your Custom Box) are loaded in your database. Also, if you have some additionals customizations through code in theme files, child theme, please notice that these will be overwritten by the new update of the theme and you will loose all your additional customizations. Usually, before doing an update, we recommend doing a backup to avoid losing the data. If you have directly done an update for the latest version of the theme, please notice that most likely you have lost all your customizations.

If is not what you mean, please provide more details.

Thank you for your understanding!

Hi,
I will add this suggestion to our list of future updates. Until then you can read more about the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hello Marto,

I have done a lot of investigations and indeed, for Google Chrome Browsers not working the GPS for the mobile version. Also, I have tested on Firefox and Safari and seems to localize as expected. On the PC is not working because the computer do not have GPS and there is set it by default.
I have added this problem to our list of fixes and we will consider in future updates.

Thank you for your understanding!

Hi,
Please update the social counter to the latest version (4.0) by removing your current version and installing the one that came with newspaper 7 and then follow this guide to get it to work properly: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thank you!

Hi Bob,

After updating the theme, please also update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and also the social counter plugin using the same method. You need to have visual composer version 4.11.2 and social counter version 4.0
The icons in the top menu and the footer have the issue described in the topic I posted above. Please add the code in the htaccess file as the topic suggests but do not copy the code from the forum. get it from stack exchange.
As for the demo, if there is no error then it means it installed properly. the main problem is that your content is getting served through something else, a rss or another plugin and id does not create the main body classes needed for the demo. I cannot find the single or page classes anywhere on your site. Hre is your site’s body tag: http://screencast.com/t/6INPVXIoVlI
here is a normal wp site with our theme’s: http://screencast.com/t/OgvnrU1KnLru
There are lots of classes that do not apply on your site.

Thank you!

Hi,
I checked again and it still displays fine. Maybe you had the previous version of the theme cached and now it cleared. caching can cause this type of ‘errors’ if it’s not cleared after an update. Cache can be from a plugin, from a cdn server, from the hosting themselves, or even the browser.
We cannot see any issues, but please let us know if the issue reappears.
Thank you!

Hello valerianidesign,

Please ensure that you have right installed your latest update via FTP according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using the CDN and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If your problem is still there before after these changes, please try to make a new install within a sub-domain only with Visual Composer and check how it works.

Hope this helps and let us know how it goes!

Thank you for your understanding!

1) A child theme is not update proof unfortunately. The files will still have to be replaced and customization re-added if the file itself gets updated in the main theme. Think about it. A file gets updated with new code and you serve the old version from your child theme. It will not work properly. This is the thing about customization there is no update proof way of doing it.
2) Yes, you need to first copy over the child theme folder from the base theme archive and then create the same path for the file you want to customize as the guide shows.
3) + 3a: In that case you simply copy over the file from the root directory into the root directory of the child theme.
4) + 4a i;m not sure exacly what userpro should do as we have not tested it. I cannot provide any blind solution as I’m not sure what it is supposed to tie in. Sorry but we can’t provide any solution for this. In order to add the file to the child them, you need to maintain the file sctructure and create a /parts/header/top-menu.php in the child-theme folder
5) and 6) unfortunately these are untested plugins so we are not sure exactly where to add the code. Unfortunately this represents customization that falls beyond what support can offer you/
7) You can find the list of modified files here: http://tagdiv.com/td_deploy/Newspaper/changed_files_6.6_7.0.html Each of the files on this list were modified.
8) The mobile theme will not be affected by the child theme in the classical way as it uses a different file structure and different files. It will not use the same smartlist files as the desktop version: http://screencast.com/t/8ElxdYM2AlvV
8)a. There are 2 mobile versions now. One is the standard version and one is the mobile theme. Every setting for the mobile theme can be found here: http://screencast.com/t/fGer1I2jJzN6 so settings for the mopbile theme are made here. If you deactivate the mobile theme this panel will disappear.
8)b. I send you an email for it.
9) As I wrote above, you only need to create the file structure replicating the one in the main theme and copy your files there. As a note on the child theme all of the wp-booster folder will not work from the child theme. any modification to files in this folder will have to be made in the main theme.

Thank you!