Search Results for 'update'

Hi, Thank you for the guides. I have done as instructed above. but there is something still weird. I just faced the same issue today. the slider won’t show on the page. then i tried to uninstall and install the new update plugin then import the slider. yet it wont appear. then i bulk deactivated plugins. (not all in once) and i activated it all again. and no problem again. if i am not wrong.. these plugins are in possibility of the issue :
wp-supercache, jetpack, yoast seo. i am not sure which one. because after the last set of deactivation of the plugins till the slider become normal is those 3 plugins.. I will update again if this issue happen again in future. may be i will try to deactivate the plugins one by one.

Thanks again.

Okay, then that will be fine with me. The only issue I have is just like buying something as a laptop from a store or anything you buy that should last a great while. Should be as that. If I plan to use this theme for at least many years, then it should be that way with updates.

@stuartmasson I agree with what your saying and hope this is correct and Tagdiv is not going to force us out of this forum for that new policy. I think this is great the way we have it now, and would be a shame to just leave because I can’t get what I paid for or limited to only bits and pieces of the new updates.

So I will go with what you are saying and continue to come and help others on this forum, but hope I am not going to get the “You did not pay for extended support, Goodbye!” That will be a big turn off and I think you will understand that too.

From what I can see on the Envato website, it says 6 months of support from the author. Version updates should be available beyond six months, and I imagine that you will still be able to post issues to this forum beyond six months.

I assume that it’s an attempt to impose a uniform minimum standard on developers to directly support their themes, but that individual developers will be able to guarantee longer support periods if they want to. I also assume that it’s aimed at direct one-on-one support rather than a forum environment like this one.

6 months my site will be probably off this support or new theme, depending on the getting updates anymore. So I am just saying for those who saw my site in here listed might be a totally different theme after 6 months. It depends on if I lose my updates due to the new Item Support. I know for sure I wont be posting on this forum anymore, because I more likely am not going to have the money for the support charge. I might not be posting much now because of this new policy. I am not trying to spam the forums, but I think this is like a push away certain customers that don’t fork over money or get rid of the poor people and welcome the rich to pay.

Yes, I admit I am poor and I can’t afford stuff, but this is more about money than it is about solid customers. This is my first theme and last theme. Good luck with the new Item Support everyone.

• This reply was modified 10 years by doucare1971.

I guess its just version updates that we get and that is not including new features, functionality, and design updates. It is just bugs and fixes, but they still have as were paying for the updates and bug fixes in the Item Support. So they are all screwed up with what they are saying. I guess since they can’t figure it out and word it correctly that I will still end up moving on away from Envato.

If I lose the updates I am gone. Poof and goodbye and good riddance.

• This reply was modified 10 years by doucare1971.

I am in Envato support and Andrew is saying we get all the version updates, but the wording in Item Support says otherwise. I am trying to get him to change the wording so no one else is going to spend hours trying to understand why we have to pay for updates when we don’t.

I use the Envato toolkit. The update process was really simple I just can’t remember seeing a popup or any other notification inside of WordPress saying that there is an update available.

You still have to update theme even after activation. There is no auto update, but I think the envato toolkit has an auto update feature. If that is what you using, then it should of auto updated. I am not always right, but that is from what I have noticed or done.

I don’t like the envato plugin, because I like to have the files and folder offline, just in case I need them.

• This reply was modified 10 years by doucare1971.

1. I’d like to change the background color on the sidebar titles not the actual background of the sidebar. So right now the text is white and the background is black. I’d like the text to be white and the background #8bc34a

2. I didn’t have Big Grid 2-7 before. I updated the theme and now i’ve got them. Thanks! (I thought auto-update was on for my theme)

Thanks for prompt reply. I think you should change this in your next update.

Unfortunately I spoke too soon. I have updated to the latest version of Newspaper and have the exact same problem when trying to load the Health and Fitness demo materials. I have contacted you by email but have had no reply. This is most frustrating!

Hi

The theme wasn’t tested with upsell products, but I’ve added this on our list and we will fix it in the next update. Until then you can use this custom css in theme panel > custom css: http://screencast.com/t/5U9N0k3qnn

.woocommerce-page .upsells .products li:last-child {
margin-right: 0px !important;
}

Let me know how it goes.

Thanks!

Hi

@GideonLupine please check this topic: https://forum.tagdiv.com/topic/registrationlogin-modal-captcha/ Lucian posted a solution there.

@doucare1971 this is on our feature request list, but we must find the right design for each header style. Implementing this feature may take some time because it requires testing across browsers, operating systems and mobile devices. We have this in our consideration for future theme updates.

Thanks!

• This reply was modified 10 years by Andrei L..

Perhaps I need to update the composer files? I haven’t done this since initial theme installation back in July 17th.

Can I simply just download the files and rewrite them in the plugins folder via ftp? I noticed the composer files have edit dates of July 30th so most likely cause of my issue.

Emil,

The problem is still. I’m testing with iPhone 5, 5s, 6. In iPhone 6+ we couldn’t replicate this error.

I ask you please to do testing on http://blog.tsevillano.com/

On the other hand, we can not update the version of the theme, and we have many changes on it. We need to try and fix it on the 3.8.1 version.

Thanks you!

Kind regards,