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We used Quote Block Right a lot on our site.
The look was a font in little for example 10p as it looks in admin.
But till the update to the new TagDiv composer, the text are huge and center instead of left align ! 🙁
Example quote right
How could we change that quickly?
Regards
Hello,
@petitefilms and @Pesareiran
Please check what elements you are using, as they may be from tagDiv Standard Pack, for example, header/footer style from Theme Panel => https://i.imgur.com/cQUf58B.png -> https://i.imgur.com/6tk9Sh0.png or Block 1-25, Big grid, brig grid full, and if the plugin is deactivated the blocks will become shortcodes and the style will change.
So, please make sure you have the tagDiv Standard pack updated and activated, the tagDiv Standard pack “is a legacy plugin, that comes with functionality for previous versions of the Newspaper theme, older than version 10. For fast, highly customizable, and lightweight websites, we encourage you not to activate and install this plugin” -> https://forum.tagdiv.com/install-via-wordpress/
Thank you!
Hello,
I verified your website and now look good.
Usually, if your website is displayed shortcodes, then you need to make sure you have also, updated and activated the plugins that you use, maybe in your case the tagDiv Standrda Pack was deactivated.
Please when you update the theme please follow this article => https://forum.tagdiv.com/how-to-update-the-theme-2/
” tagDiv Standard pack is a legacy plugin, that comes with functionality for previous versions of the Newspaper theme, older than version 10. For fast, highly customizable, and lightweight websites, we encourage you not to activate and install this plugin” -> https://forum.tagdiv.com/install-via-wordpress/
Thank you!
After the updated 11.3 version and sidebar was deleted and can’t go widget. Pls. check it.
Thank you.
definitely there is something wrong with the update, in theme settings logo is still there, tried to save but nothing happens, a big text logo instead. This is very annoying, it was all perfect and working fine before this update.
geekersmagazine.com
The header completely changes. plus
When I want to view a specific article from home page this is what happens:
wp_booster error:
td_api_base::mark_used_on_page : a component with the ID: single_template_8 is not set.
/home/customer/www/geekersmagazine.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php
Display backtrace
wp_booster error:
td_api_base::get_key : a component with the ID: single_template_8 Key: file is not set.
/home/customer/www/geekersmagazine.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php
Display backtrace
wp_booster error:
The path of the single_template_8 template not found. Did you disable a tagDiv plugin?
/home/customer/www/geekersmagazine.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php
Display backtrace
wp_booster error:
td_api_base::get_key : a component with the ID: single_template_8 Key: bg_use_featured_image_as_background is not set.
/home/customer/www/geekersmagazine.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php
Display backtrace
I thought I was the only one. Have the same issue, Update gave me a critical error (error 500), disabled plugins, restored backup both from server and from WPMUDEV but nothing worked.
Deleted everything and manually started replacing every file with my backup and everything went back to normal. Made the mistake of trying to update the theme again and the same thing happened.
I do not know what is the issue with the update, but I updated every plugin with no issues except the theme. So I am letting it be for now until a fix comes through.
Please help, just updated website to new version 11.3 and website is showing a mess.
The url is https://www.welcometoskyvalley.com, everything disappeared, blocks, color settings, logo, footer.
Any tips? thanks if you can help.
Hi My site look is dramatically changed, when I have just updated to version 11.3 of Newspaper Theme.
Moreover its dashboard is saying that it is not compatible with W3 Total Cache plugin, screenshot- http://prntscr.com/1w0qchw .
My Website URL is – https://discovervibe.blog/
Pls let me know, how to deal with this issue?
Best Regards,
Sudhir
Hi Bettina,
Thank you very much! 🙂
To summarize the problem is that when I want to change something (a text or a filtering on a category, actually anything, but I wanted to have these specifically) on the website with Composer, I get the following error message:
“Failed to update the entry in the database. Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
I didn’t have this problem before, the template worked perfectly (which I love) and unfortunately I couldn’t find a solution to solve it.
I will send you the access details by email.
Thanks for your help!
thank you, Ilona
Hi!
I updated to 11.3 but my website looks like it has problems. I uninstalled and reinstalled tagdiv composer and tagdiv cloud library plugs, but that did not help.
My main logo is missing, and there is HTML code where there should be material on the home page.
I took a backup before installing 11.3 and but it’s saying the backup may be corrupt as the file sizes are different than expected. So I cannot put the backup back in and I really need your help to make some corrections on this new 11.3 version.
My website is peachleafstreet.com
Many thanks
Hello!
We do not have any ETA, but the latest version of the theme is 11.3.
This is weird, that’s why I recommend you to update to the latest version as soon as possible.
First of all, please make sure you have a full backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Delete and re-install the TagDiv Composer plugin, so you can be sure your plugin is up to date.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
After update to 11.3 version, the Facebook button don´t work more.
I restore to previous version (11.2) and that´s ok.
Hello!
Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3).
Delete and re-install the TagDiv Composer plugin.
Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Thanks for your reply. My website using for a mounth as e-commerce site. Everthing was fine until update the theme to 11.3. tagDiv Shop plugin updated and activated already. I need help more.
Hello,
Please make sure you have the tagDiv Shop plugin updated and activated => https://i.imgur.com/ThJ7pZR.png
Thank you!
Hello,
I’m sorry I couldn’t answer faster, but I’m glad you solved it in the meantime.
Also, when you update please follow this article https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know if you need further assistance.
Have a nice day!
Hello!
Please make sure you have the latest version of the PHP, WordPress, theme and plugins too(11.3).
Delete and re-install the TagDiv Composer and tagDiv Cloud Library plugin.
If the problem is still there, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
I have the same problem on my http://www.craycle.com website. After the update, all buttons and content related to woocommerce turned into css codes. My site is completely gone. I’m in maintenance mode now, what should I do? Unfortunately I forgot to backup too. I need help really.
Hello,
Please make sure you have tagDiv plugins activated (tagDiv Composer, tagDiv Cloud Library, if you use elements from tagDiv Standard Pack plugin).
It is also always advisable to back up all files and database, no matter what update you make to WordPress, theme, plugins -> https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://wordpress.org/support/article/updating-wordpress/
Also, to be able to help you efficiently, please provide more details, screenshots, link to your website to can understand the problems.
Thank you!
Hello,
@homesofcolor,
Usually, this problem is due to the cache plugin you are using, because even if you have disabled it, it can run for a while in the backend, for example, object cache, because it creates a folder and delivers the same version for some time (it may differ from one plugin to another).
It is also advisable to check the server to see if you have installed a cache plugin there and to delete the cache (purge) also, delete the cache from the browser and check if this problem is still present.
Also, please let me know what settings you made and did not apply.
Again, if the issue was resolved after a while it is because the time when the cache delivered the old version has expired, and after it has been updated, it has cached the new version of the website.
Please check this article about how to update the theme https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
I have updated to 11.3 and it completely corrupted my website.
It contains so much errors which includes, mobile versions are showing different version of website instead responsive.
Also, previous posts pages are totally corrupted and it takes 30 seconds to show with broken css.
So how I do downgrade to previous version?
I should’ve backup my files before update but I didn’t because I trusted your updates.
Thanks you for destroying my website……
Hello!
Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3).
Delete and re-install the TagDiv Composer plugin.
If the problem is still there, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
The problem seems to be the same in both versions: https://www.screencast.com/t/CeM6wi25
If there is no other plugin than tagdiv ones, and you have the TagDiv Shop and Woocommerce plugin installed, then please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3).
Delete and re-install the TagDiv Composer plugin.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Have you tried other solution which I mentioned above?
If the problem is still there, then please update the theme to the latest version, PHP, WordPress and the plugins too.
Delete and re-install the TagDiv Composer plugin.
Also, check if you have the Standard Pack plugin installed and active.
Let me know the results!
Thank you!
