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Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done. The update is not planned yet since our developers keep finding new things before releasing it. We are sorry for the delay.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

rafael-l
tagDiv Member

I really believe that this document.write() is the main problem for the higher scores shwon in the Field Data and in the Origin Sumary fields in Page Speed Insigths.

My socres are good in the Lab Data, but not that good in those others and i do use Wp Rocket, Cloudflare Pro and the Automatic Platfrom Optimization from Cloudflare (APO): https://support.cloudflare.com/hc/en-us/articles/360049822312-Understanding-Automatic-Platform-Optimization-APO-with-WordPress

GTmetrix show that “for users on slow connections, external scripts dynamically injected via document.write() can delay page load by tens of seconds”.

So, i think that the theme need an urgent update, specially before may 2021, otherwise we gonna have to change the theme, and i do not want to do that because i like the Newspapper a very LOT.

  • This reply was modified 5 years by rafael-l.
  • This reply was modified 5 years by rafael-l.
Rhonda
tagDiv Member

I updated the theme and it resolved the problem. Thank you.

Bettina
tagDiv Staff

Hello!

It seems this is a bug at the moment in our theme. Our developers are working on it. As soon as we have an update, we will let you know.
We are sorry for the inconvenience!

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Please verify if you have installed Standard Pack plugin.
Also, please try to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
I recommend you to update the theme via file transfer, so that you don’t face any error.
Let me know about your results!

Thank you!

Pasteur_GR
tagDiv Member

Hello!

Thank you for your reply. Let’s say that child theme 7 is inactive. If I go from Newspaper 9 to Newspaper Version: 10.3.9.1 which I have, I will face the same problem? Do I need to replace php and css files?
At this moment I updated the theme, by following your steps for ftp, in the server and i have the new Newspaper directory without any modification.

thank you in advance
Dimitris

Vlad S
tagDiv Staff

Hello !

Upgrading from 7 to 10 can be considered impossible. It is a big step and due to the big number of improvements this upgrade will require re-design of some parts.

Our suggestion is to update the theme and re-create the child theme as you can see here: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you !

andreawebarts
tagDiv Member

i reinstlled the composer 6 times

i changed 5 servers and hosting

your plugin is problematic

update it

it makes too many queries to DB

without the plgin composer website is flying in backend and frontend, unfortunately frontend is broken after we disable it

you said in Jan 2021 you will have an update and fix the issue , where is the update?

esadd93
Participant
#0

Hello again. I get a warning from WP Super Cache plugin. As you recommended i have updated settings but not sure if im missing something here. My website: neneden.co
This is the warning i get:
Your server is configured to show files and directories, which may expose sensitive data such as login cookies to attackers in the cache directories. That has been fixed by adding a file named index.html to each directory. If you use simple caching, consider moving the location of the cache directory on the Advanced Settings page.

imkimc
tagDiv Member

Hi Vlad,

Yes, I know where that settings is and it is off.
So my question remains, why is the modal code showing up on all of our pages?
see here: https://www.rvtravel.com

We are not using one of the new Pro demos yet, using the Pro demo requires a complete re-build of our site which takes a lot of time and effort. So we are still using the older default template for our site. We are working on getting rid of the Standard Pack plugin but all of our pages have not been updated yet so we have some more work to do on that front.

Thanks,
Kim

jibika
tagDiv Member

When I am writing a post, it is taking more time to update the post. In some cases I am not getting the publish option, as it is updating.

somefun
tagDiv Member

Hi Bettina,
I updated all the required plugins then the error occurred.

I then uninstalled everything and even changed the theme and still the tagdiv error persists.

I will reinstall the plugins and change theme back to Newspaper and see if that resolves the issue
Thanks

Tobix
Participant
#0

Hi I bought the theme. I have version 2.1 and I bought the latest I wanted to update it via ftp but it gives me an error. What should I do?

wp booster error: Missing parameter: ‘file’ /home/elqvlyfe/public_html/wp-content/themes/ionMag/includes/wp_booster/td_autoload_classes.php

esadd93
Participant
#0

Hello again! First of all i wanted to say im really enjoying this theme. I dont know if this is right place to open a topic for suggestions but i have some.
Customizing this theme is something else. For the next update or coming updates i have some suggestions.
1. Hide sections/content on mobile when customizing with tagdiv composer.
2. Limit posts on mobile, you can show posts as many as you want on desktop but limiting post option on mobile might be helpful.
3.Show related posts by “post title”.
4.Back to top button on mobile
These are what comes on my mind. Can update this post later.
Thank you very much! Best theme ever! 🙂

Anamaria
tagDiv Staff

Hello,

Indeed this is a bug at the moment in the theme. Our developers are working on it. As soon as we have an update on it we will let you know.

We are sorry for the inconvenience!

Thank you for understanding!

Pasteur_GR
tagDiv Member

I am sorry the installed versions are Newspaper 9 and Newspaper 7 child theme and I want to update to Newspaper Version: 10.3.9.1!

Pasteur_GR
Participant
#0

Hi,
I tried to update my website from the activated Newspaper child theme 7 to Newspaper Version: 10.3.9.1 . I did everything based on the description “B. Update the theme via FTP” but when I activated the newspaper theme in my WordPress with all necessary plugins I am not able to see the website as it was before. I see only the titles without any visuals, headers etc. I was thinking that I have also to replace the funtions.php ,header.php style.php footer.ph etc with those I had in the old Newspaper directory but didn’t work. I am new to this so I don’t have any experience in updating the theme. Could you please help me? Can you suggest to me what further steps are necessary in order to have an updated theme and my website as it was before?

Thank you in advance
Dimitris

Tati_Santos
Participant
#0

I used TagDiv Composer to edit the mobile version of my website and I see the page like this:TagDiv https://www.imagemhost.com.br/image/dVKGY

When I access the page from a mobile device the theme is different and does not update on all pages of the site. How to solve this problem?

Mobile view https://www.imagemhost.com.br/image/dVPQS

Rhonda
Participant
#0

It looks like the update removed some of the article box choices. I have the html coding in that space but I am unable to access it to remove it. It’s on the hamepage in the right sidebar, under the search tab. https://atlantachristianvoice.com.

Anamaria
tagDiv Staff

Hello,

The theme package provides those plugins => https://www.screencast.com/t/16gCfCHL
Also, our theme was tested with those plugins => https://www.screencast.com/t/82ZThIrU
During the theme update, it will be ok if you can disable all non-theme plugins, this will help to prevent theme updates errors.

Thank you!

Anamaria
tagDiv Staff

Hello,

The theme update may have helped. Normally without cache plugin, it should update ones per day, with cache plugin it can take some more time.

Thank you!

Bettina
tagDiv Staff

Hello!

I recommend you to update the theme via file transfer, so you should haven’t any issues.
Please follow our guide from here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if you can’t manage to do this, then you can write us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that your update procedure has been fully completed properly and that there is no plugin conflict. This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

esadd93
tagDiv Member

Thank you for your respond. Social icons are now working perfectly.
About mobile page editing conflict, i dont know which plugin may cause it but now its working exactly how i wanted. Hope it doesnt change, will update this post. Thanks again

isai
Participant
#0

After updating to the latest version 10.3.2 the homepage slideshow has disappeared.

What to do to fix this error?
I had to restore the backup, to see the slideshow back.

Could someone from the support do the update for me, please?

Regards.

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