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Dear Team,
I am facing issues whenever the theme updates automatically. After the update, all TagDiv plugins get uninstalled, and most of my site’s configurations are wiping out.
Every time when this occurs, I need to install all plugins, activate the theme, configure many options, and regenerate thumbnails.. which are of course a tedious task.
I could not find a way to disable the theme’s auto-update.
Appreciate if you can look into this and advise
Thank you very much in advance.
Hi norbiQue, what are the problems that you are still facing after the theme update ?
Is this problem persisting only with theme plugins ?
Thank you!
Hi Acuicultor, if I understand correctly, before in v* you made the website using bakery, if is so, then after theme update please let enable only tagDiv Composer and tagDiv Standard Pack and disable tagDiv Cloud Library -> https://i.imgur.com/tUgu8Yl.png also it will be recommend to check the website only with theme plugins to see if the problem persists and make sure that you use the bakery version from current package that you have installed the theme.
If there is still a problem, please provide some more details and some screenshots.
Thank you!
Hi teacherofsci,
Usually this problem appears for users that use the last woocommerce version (v4.7.0) with an old theme version. If you have that woocommerce version then you have two options:
1. Update the theme to v10.3.8 -> https://tagdiv.com/update-newspaper-theme/
2. Downgrade the plugin, (https://wordpress.org/plugins/woocommerce/advanced/), scroll down to the ADVANCED OPTIONS section and download the version 4.6.2. from the dropdown menu – https://i.imgur.com/PVrn6RZ.png. Install this version on your website. Using the 4.6.2 version, your website will work smoothly
Let me know the results!
Everything in my theme was deleted. All my settings!!! I had automatic updates.
WHY DIDN’T YOU WARN YOUR CUSTOMER ABOUT THE VULNERRABILITY?????
Hello,
I beg you to help me in the issue of the newly updated Newspaper V 10.3.8.
After I updated the theme, the text “NEWSPAPER and DISCOVER THE ART OF PUBLISHING ……. appeared in the top ……. You can tell me how I could get this text out.
Please explain step by step why I am not a seo professional.
Thank you very much
https://www.total-design.ro/wp-content/uploads/2020/11/2020-11-20-1024×576.png
Hello !
Our developers have fixed this issue and now all you have to do is simply update the theme and this should work.
Let us know the results !
Thank you !
Hi, Unfortunately I do not know exactly when it will be release the next Newsmag update.
But if you ask only for wp-bakery we can provide it via email. Send us an email at contact@tagdiv.com and include this link in that email.
Thank you!
Hi barros, I noted your request on our list.
Also the above suggestion with the classes in widgets area is working for me, and I need to do it only once in the sidebar that I have set the social counter set.
Hope that in coming updates this option to be available.
Thank you!
Hi, team tagDiv.
After the latest update, I noticed that the loading time of WordPress admin panel was increased. After checking in browser developer tools, I saw that my website is sending three requests to external domain which were taking a lot of time.
The domain was report.tagiv.com and then this domain was further sending two requests to code.jquery.com which further increased my site load time.
It sends these in all the sections and pages of my admin panel, doesn’t matter if they’re related to newspaper theme or not.
I’ve just updated to Newspaper 10.3.8 and some of my content has disappeared. There are some static pages that just don’t appear at all in mobile view and some of the posts in categories (esp. stories) aren’t appearing in the relevant category page no matter what I do to the category template or category landing page. My landing page (HOME) doesn’t look the some on a mobile either and I can’t figure out how to change the colour of the menu slide-slide out… Weirdly, everything looks perfect on a tablet (iPad)?
I also can’t get the instagram feed to load. Help!
Website is here: surf sirens.online
Obviously, I’m a novice at this so any help ould be great! Thanks 🙂
WPBakery has stopped working since the latest WP update because it hasn’t been updated in the theme package. When can we expect an update?
the problem with the mobile menu remains.
the menu still does not save
after update
For about 24 hours now, I have not been able to open my pages in WordPress. It has a message that there has been a “critical error” on my website. WP is not able to tell me what it is, but seems fairly sure it is to do the Newspaper theme and the tagDiv composer plugin. I have (I believe) updated to the latest version, 10.3.8. Simion from tagDiv has given great support on issues as I have been building the site in the past (and has access to the site and its admin), but has not got back to me on this and it is urgent. Simion also seemed to get on and check other issues within the 24 hours when I could not get to the pages. There seems to be some serious incompatibility somewhere that only you can work out. This is a serious issue and I need help as soon as possible please.
Today I updated version 10.3.7 to 10.3.8. I throw the error in the plugin tagDiv-Composer (Ajax error) I followed the help steps and nothing. It remains the same with the error.
Good evening.
Some time ago I bought the “newspaper” template on themeforest. Yesterday I realized that the theme is no longer activated for some strange reason, and in fact the demos template is no longer loaded .. When I try to activate it worpress goes into error saying “You are not allowed to access this page.” (https://www.enjoyitalygo.com/wp-admin/admin.php?page=td_cake_panel&_wpnonce=a635e7ac73) can you please help me.
(Today I received the email and downloaded the update but I still have the same result)
Best regards
Hi,
Please update to Newspaper v10.3.8-> https://tagdiv.com/update-newspaper-theme/
Let me know if the problem still persist!
I recently updated to version 8 to version X of the newspaper theme, but now I can´t edit anything, is not showing the bakery button and eveyrthing is the classic editor.
Hi,
We’ve just release a new theme update that is working with WooCommerce v4.7.0 -> https://themeforest.net/item/newspaper/5489609 -> https://i.imgur.com/1XoszXD.png this should be display in Newspaper > Updates, if not, you can get it from theme forest.
If there are some problems, let us know!
Thank you!
Hello, we recently updated to Newspaper 10.3.7, and Tag Div Composer would pause while loading, returning a blank page. When we inspect the page, there are three errors. Any help is much appreciated, thank you!
Uncaught TypeError: Cannot read property ‘registerPlugin’ of undefined
at o.registerPlugin (post-edit-1530.js:1)
at new o (post-edit-1530.js:1)
at t.default (post-edit-1530.js:1)
at HTMLDocument.<anonymous> (post-edit-1530.js:1)
post-edit-1530.js:1
Uncaught SyntaxError: Unexpected token ‘<‘
?page_id=82705&td_action=tdc_edit&post_id=82705&tdbTemplateType=page:185
Uncaught TypeError: Cannot read property ‘outerWidth’ of undefined
at td_wp_admin.min.js?ver=10.3.7:135
(anonymous) @ td_wp_admin.min.js?ver=10.3.7:135
Hello, I have fixed/updated most of the things I wanted on e-arena.gr
but when I go to read any of my posts i see something like that
It is a duplication of the article rating, how can I have just one and not 2?
It looks bad and also gives errors!
I have tried to remove plugins/reinstall them etc but that is always there!
And It isn’t clickable with the tagdiv
Hi,
I can see that now you have set the responsive version of theme -> https://i.imgur.com/sH1WvAe.png
Are you used the mobile theme plugin or the new option for mobile page ? Because right now is non of theme (it is the responsive version).
If you use one of the above options for mobile, please make sure that you clear you cache and Cloudflare (if you are using).
Thank you!
Hi, in https://hispanicla.com I am using the search box (search template – tagdiv) for the authors (around 300) and their followers to look for their posts. I am using the latest update of Newspaper.
But when I imput the name of any author I only receive a fraction of the posts they authored. Actually most posts do not appear in the result.
I tried importing the search template from Magazine Pro using the Cloud Templates but I got the same result (in a very nice page, etc.).
Is there a way to get all the results?
Thank you!
wp editor not working in element column
cant update anything and looks blank
Ok, but will you solve it in one of the next updates? Because it’s marked as a serious problem since the Google Update in May 2020…
Greetings Kathrin