Anamaria Hello,
The issue is that you have a desktop, the logo is an image, and for the mobile, it is a text, and somehow those are added both .
Thank you!
Anamaria Hello,
I recommend using module builder after you can create a module you want, add the custom field that you want and use the flex block builder to show them -> https://forum.tagdiv.com/modules-builder-newspaper-theme/ -> https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/
Thank you!
Anamaria Hello,
I’m glad.
Have a great day!
Anamaria Hello,
We will resolve this issue soon.
We apologize for the inconvenience!
Anamaria Hello,
It is almost the same thing: the localhost is on your computer, and you can’t provide access because it is local, and the staging is on the server, live. For example, if you have some issues and to be able to provide access, you need to use staging.
Thank you!
Anamaria Hello,
You can use the custom field the type data picker to set a date https://forum.tagdiv.com/custom-fields-support/
Thank you!
Anamaria Hello,
Unfortunately, there is no option to assign a template only for those who list a property. It has to be set from the theme panel.
Thank you!
Anamaria Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 16:00 PM
Thank you for understanding!
Anamaria Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 16:00 PM
Thank you for understanding!
Anamaria Hello,
We’re sorry you encountered problems, our support hours are from 8 a.m. to 4 p.m., from Monday to Friday. Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Thank you!
Anamaria Hello,
Please activate the tagdiv Cloud Library plugin and tagdiv Standard Pack plugin.
Thank you!
Anamaria Hello,
Please check this guide https://yoast.com/help/setting-up-twitter-cards-in-wordpress-seo/ because I see that you use YOAST SEO. Also, the meta Twitter image is not on the source page.
Thank you!
Anamaria Hello,
For each thumbnail you enable, a copy of that image will be created. I recommend using Flex blocks instead of blocks 1-25, which are from the tagDiv standard pack and cannot be customized as a Flex Block. This plugin loads all the styles even if they are not used. Therefore, our theme creates thumbnails that are enabled in Theme Panel -> Block Settings => https://www.screencast.com/t/ZvDvpiBFKY3 -> https://forum.tagdiv.com/theme-thumbs/. Additionally, WordPress creates thumbnails at https://www.screencast.com/t/AMVBOZWto. Our suggestion is to review the blocks you use and ensure that the thumbnails are active only for that particular use => https://forum.tagdiv.com/theme-thumbs/.
Thank you!
Anamaria Anamaria Hello,
Please disable the mobile theme and amp plugins.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Anamaria Anamaria Hello,
Please activate the tagdiv Opt-in Builder plugin and check after. This is because there are elements from the tagdiv Opt-in builder element.
Thank you!
Anamaria Hello,
No, you must change only once if you use the Single post template global. Also, please set the height here https://i.imgur.com/M8IYbg4.png
Thank you!
Anamaria Hello,
Please let me know if you have any errors there. Please provide some screenshots.
Thank you!
Anamaria Hi,
Will your authors write both posts and property listings? You can assign there an author template for each author.
Thank you!
Anamaria Hi,
Do you have version 12.6.6 ? because this issue was fixed.
Thank you!
Anamaria Hi,
You do not need to assign the header template on the website; you can design it and then assign it.
Thank you!
Anamaria Hello,
1. Please follow the steps from this topic: https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/. If you have a child theme, please use the main theme.
2. You can find the page here https://cloud.tagdiv.com/#/single/page/Pages/2412 When you create a plan, you can set it here the publish limit and set the post type -> https://i.imgur.com/pdfKIzy.png Also, you can find the subscription plan here https://i.imgur.com/qApmmFu.png and if you want to add the page for submit you can see the page id here https://i.imgur.com/VTnBG6d.png https://forum.tagdiv.com/create-frontend-submission-form/
Thank you!
Anamaria Hello,
This is a guide on how to create a staging https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
If you make changes in the theme panel, such as setting a background image, the settings will apply globally.
You can create a local host, or staging and do it the page there.
Thank you!
Anamaria Hello,
Please remove the license from those websites from System status, and after you can contact us via email to provide the license to check it.
Thank you!
