Hello,

Let us know if you need further assistance.

Have a nice day!

Hello Peter,

Please check this article https://forum.tagdiv.com/infinite-loading-single-posts/

Thank you!

Hello,

Seems the code wasn’t sent correctly please check this on the link https://pastebin.com/YpGQR1n6

Thank you!

Hello Matt,

Unfortunately, there is no quick solution, as many changes have been made over time.
So, you need to update the theme.

Thank you!

Hello,

Please edit with tagDiv Composer, select the Header Menu Sticky zone, and set the sticky type to “Always” => https://i.imgur.com/wzzBZu6.jpg
Also, you can check this article https://forum.tagdiv.com/header-manager/

Thank you!

Hello Roberto,

Please check this topic https://forum.tagdiv.com/topic/change-header-and-body/

Thank you!

Hello,

To reduce the space you need to use some custom code CSS => https://i.imgur.com/rppDmhK.png

.td_block_9 .td_module_8 {
margin: 0px;
padding: 0px;
}


Please set the code in Theme Panel -> Custom Code -> Custom CSS.

Thank you!

Hi,

I’m glad you could achieve what you wanted.

Thank you!

Hello,

Please provide more details about what you mean by “sometimes from the same phone I see a good version and sometimes just the latest articles without the other parts” like screenshots.
Also, now I verified your website and looks fine => https://i.imgur.com/ISV7HDv.png
If you referring those grids are missing, please set the filter to latest or another sort => https://i.imgur.com/zKBljsk.png

Thank you!

Hello,

To display the related articles, you can use Flex Block and filter it https://www.screencast.com/t/SEmxo13Fo2X

Thank you!

Hello,

Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hello,

You need to change the timezone from WordPress -> Settings -> General in Time Zone -> https://wordpress.org/support/article/formatting-date-and-time/
Also, for weather please check this https://forum.tagdiv.com/topic/weather-7/
Also, for ads please make sure you have a Single Post Template and follow this guide to add the ads https://forum.tagdiv.com/article-ads/
The Disqus plugin works only with standard posts style, but with single post cloud template has a different structure and this plugin cannot work with them.

Thank you!

Hello Thomas,

Please check this video https://www.screencast.com/t/jPXGWByEnz0

Thank you!

Hello,

The footer template does not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you have a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF

Thank you!

Hello,

I’m very sorry, but the plugin you use has not been tested with the theme, that’s why we recommend WP Super Cache because it has been tested and it recognizes mobile theme and mobile pages.
There is also a possibility that your host has a cache plugin enabled and that is why this problem occurs.

Please clear all cache on your server, website and browser and see if the problem persists.

Thank you!

Hello,

Please make sure you use Cloud Templates from tagDiv Cloud Library to be able to edit them with tagDiv Composer.
If the toolbar looks like this => https://i.imgur.com/84dERi2.png, then you need to import Cloud Templates.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Hello,

All these implementations are made by the developers and they decide when to implement them. They want to make more changes to the Cloud Template and that takes longer, but as I said above the changes can only be made by the administrator and editor.

Thank you!

Hello,

You can use Gutenberg editor to create posts. I recommend you to shift from WPBakery to tagDiv Composer because WPBakery is an old builder plugin => https://i.imgur.com/O4CA0y0.png -> https://i.imgur.com/bFnzNtQ.png -> https://i.imgur.com/mv8AhFU.png -> https://i.imgur.com/IMyLYiY.png
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Hello,

Please check these topics with the same error
-> https://wordpress.org/support/topic/err_http2_protocol_error-6/
-> https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
-> https://theme-fusion.com/forums/reply/850045/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello Matt,

From the details that provide you have an older version of the theme, so please update the theme to the latest version of the theme v11.3.1 and the latest WordPress version (5.8.1) and see if those errors appear.
Unfortunately, there is a big difference between version v8.5.1 to version 11.3.1.
I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/

Thank you!

Hello,

Unfortunately, the AMP pages can’t be customized with tagDiv Composer. You can customize it only from Theme Panel.

Thank you!

Hello,

You can apply a filter on each block as you want, to not display the same posts, you need to enable the option unique article, which checks if that post is showing in other blocks => https://forum.tagdiv.com/unique-articles/ -> https://www.screencast.com/t/qPztPvlx
This option automatically removes duplicate posts from the page.
Also, you want to have a category template -> https://forum.tagdiv.com/cloud-library-category-templates/ from tagDiv Cloud Library and displayed all the posts from that category, so you can use the posts loop element => https://forum.tagdiv.com/posts-loop/ or you can use Flex Block 1 and set the filter to “Category -Current category” => https://i.imgur.com/7P99qx0.png

Thank you!

Hello,

You can create a new template if you import a blank template from Cloud Library and you can design it with tagDiv Composer.
Also, in this video is made a demo from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg
Also, for the sidebar please check this article https://forum.tagdiv.com/sidebars-tutorial/

Thnak you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/editors-editing-is-not-possible/ with the same issue.

Thank you!

Hello,

I’m glad that I could help you!
Have a nice day!

Thank you!