Hello,

Do you want to display the whole post (content), or you want to make the post full width on the homepage?

Thank you!

Hello,

I am sorry. I’m not sure I fully understand what you are looking to achieve. Can you provide an example and more information about what masonry as post list layout for the archive you referring to?

Thank you!

Hello,

If you want to make the layout full width, then to change the website width, you need to make sure that you don’t have set a background color/image in the Theme Panel because this makes your website boxed. Make sure this option is disabled => https://www.screencast.com/t/ejiNPCBF
To set a page to full width, you’ll need to edit it with tagDiv Composer like this -> https://i.imgur.com/i5IUJ9E.jpg add or select a row and stretch it after your needs -> https://i.imgur.com/WKYebPX.jpg -> https://i.imgur.com/TO1BZ3M.png -> https://i.imgur.com/Yq8UCv3.jpg

Hope this helps you!

Thank you!

Hello,

The footer template does not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF
Also, if you have a standard footer template https://www.screencast.com/t/ND7OiqEpPFK ->https://www.screencast.com/t/Z5ZdVYY4wAuP then you need to make changes in Theme Panel -> Footer.

Thank you!

Hello,

In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7.2 with the last theme version Newspaper 10.4 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7.2, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.

Let me know the results!

Thank you!

Hello,

Please do these steps
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date.

Let me know the results!

Thank you!

Hello,

Please make sure you have this option enable from WordPress -> Settings -> General => https://www.screencast.com/t/MfEB3dguzvdd Also, you can check this article https://forum.tagdiv.com/login-how-to-enable-user-registration/

Hope this helps you!

Thank you!

Hello,

Unfortunately, our theme doesn’t have an option to get a dropdown that allows the user to select articles beginning with a certain letter of the alphabet, but if you filter the block for a particular category, then you can sort the posts alphabetical => https://www.screencast.com/t/iaJHtjYi

Thank you for your understanding!

Hello,

If you have a header template from Cloud Library, you can edit the logo and header with tagDiv Composer => https://www.screencast.com/t/zuhG8uGZe, select the header and you can remove the logo image/text and add a new logo =>https://www.screencast.com/t/WSquHPNqT https://www.youtube.com/watch?v=HXQQygkCCJo
If you have a standard template then you need to go in Theme Panel -> Header -> Logo and Favicon => https://www.screencast.com/t/jk2I1xs4FH2

Hope this helps you!

Thank you!

Hello,

What version do you use for a mobile, mobile page or mobile responsive version? Also, please provide the links where is the problem.
Also, please check if you don’t have a plugin conflict, it can cause this problem.

Thank you!

Hello,

Unfortunately, there is no option to achieve what you want.

Thank you for your understanding!

Hello,

What version do you use for mobile? mobile responsive version, mobile page or mobile theme?
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, so you can change the logo with tagDiv Composer, for the mobile theme plugin you can not edit with tagDiv Composer, you need to upload the logo in Theme Panel -> Mobile theme -> Header => https://www.screencast.com/t/cEh4lPyC

Hope this helps you!

Thank you!

Hello,

From what you said, I understand you solved the problem, right?

Thank you!

Hello,

You do not need to pay for update, also, for shortcodes please make sure you have the tagDiv Standard Pack activate.
Also, for the Instagram widget we need to investigate what settings were made to cause that problem, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com Provide wp-admin URL and credentials and tell us about this problem.

Thank you!

Hello,

You have a header template from the cloud library and this header can be edited with the tagDiv Composer https://www.youtube.com/watch?v=ezaaE2VP7V8 -> https://www.youtube.com/watch?v=HXQQygkCCJo, with tagDiv Composer you have more options to redesign the header, compared to header style from Theme Panel, but if you want to use the header template standard, please select to “No template” =>https://www.screencast.com/t/dOKqTURR and you will see the header style, also make sure you have the tagDiv Standard pack plugin activate.

Hope this helps you!

Thank you!

Hello,

If you want you can add the HTML code in an element called “Raw HTML” and the CSS in the element called “Raw CSS” or you can add the whole code in one of these elements in column text or text with title in text zone => https://www.screencast.com/t/yzHiFcS8g8 -> https://www.screencast.com/t/uDXaxJ8JSKFB and see if this work. The shortcode is automatically saved.

Hope this helps you!

Thank you!

Hello,

Please make sure this option is disabled => https://www.screencast.com/t/fDb2iLi5, also, if you disable the option from the JetPack plugin https://jetpack.com/support/comments/, please clear your cache (also, the browser cache).

Thank you!

Hello,

The page speed is not related only to the theme that you are using, this is affected by plugins/content/ads/ external resources, etc.

To increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

However, page loading speed can depend on many factors, and each website is unique from this point of view.
Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not if you are using PRO demo or a standard one.

Hope this helps you!

Thank you!

Hello,

I understand that you updated from version 9.8 to 10.4, right?
Can you provide some screenshots or a link to your website? to be able to investigate the problem

Thank you!

Hello,

If you referring to this element => https://www.screencast.com/t/X4HRCVTjNEs, you need to have the tagDiv Standard Pack plugin activate, and in Theme Panel -> Post Settings -> More Article Box => https://www.screencast.com/t/BqUl5YXEDV0D

Thank you!

Hello,

Unfortunately, you can not deliver a very high clarity, due to the fact that maybe not all users will have a good internet connection and then the website will crash.

Thank you!

Hello,

You can use a license key for one single product, but the same purchase key can be used to activate your development copies and also the live version of your theme. Using test platforms is allowed with the same Envato key.
According to Envato license terms
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello,

If you have a Pro Prebuilt, then you have the single post template from Cloud Library, so you can edit it with tagDiv Composer, please check this video => https://www.youtube.com/watch?v=I1R3j1QYod0

Thank you!

Hello, @maik-b,

Unfortunately, there is no setting to do what you need with the “Continue reading or Read More ” button.
But, a solution for this could be a setting to break the article after a paragraph by editing that post, add a page break: https://www.screencast.com/t/ei6D7vUypqU and it will split your post content into multiple pages like this: https://www.screencast.com/t/iEMpESZMqZQG

Thank you for your understanding!

Hello,

Seems you have the Mobile theme plugin activate, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results.

This issue can be from the plugin cache you use, when the mobile responsive version is displaying on the desktop, then you have a cache conflict, the plugin for the cache that you are using do not recognize the mobile and desktop cache. We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, if you use other plugins for cache, those can interfere with the theme and causes this problem.

Hope this helps you!

Thank you!