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Bettina
tagDiv Staff

Hello!

For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @youthost!

Sure. The issue has been fixed in the latest update of the theme.

Please update the theme and plugins to the latest version.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Bettina
tagDiv Staff

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @jozefradi !

Do you have the Standard Pack plugin installed and active? Check in Newspaper -> Plugins.

Thank you!

Bettina
tagDiv Staff

Hello @waleed9!

1. You can activate or delete the AMP plugin. At the moment, you see the AMP plugin is not activated; that’s why you can’t see it on the left side with its settings. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Unfortunately, AMP is not working with the cloud templates because the AMP’s layout is not fully customized.
The AMP version works best with default templates and not cloud templates. That’s why we integrated it with the Mobile theme plugin.
The feedback from our clients about AMP was negative and it is not used anymore, that’s why we didn’t add more customization options.

2. If there are cloud templates, then please check the settings of that ad in the tagdiv Composer. You can see there if this is an image or a code.

Thank you!

Bettina
tagDiv Staff

Hello!

Right-click on the link and open it in a new tab.

Thank you!

Bettina
tagDiv Staff

Hello @kevrose!

Unfortunately, no.

Thank you!

Bettina
tagDiv Staff

Hello @waleed9!

Check the sizes here; you need to upload your logo: https://prnt.sc/LoKV2sbLdqgw and https://prnt.sc/-P26wBnPNr0X
Here is the guide about colors: https://forum.tagdiv.com/theme-colors-introduction/

Thank you!

Bettina
tagDiv Staff

Hello @appleringo!

Of course, because you should follow the guide to add it as a custom font. Upload the custom font in the theme panel settings presented in the guide: https://app.screencast.com/U8eCXa9GvzpCN

Thank you!

Bettina
tagDiv Staff

Hello!

Do you use the Header live search element?
Make sure this option is enabled: https://app.screencast.com/tsqGya8uhcdGp
Click on that hamburger menu and choose a menu in the mobile viewport: https://prnt.sc/KM1WiaiJlPSD
How did you add the maps? Here is the guide: https://forum.tagdiv.com/use-google-maps-api/

Thank you!

Bettina
tagDiv Staff

Hello @RahulDasOp!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @be2name!

Did you check in the tagdiv composer which settings you have there?
Can you please provide some screenshots with the settings you’ve applied in the tagdiv composer or theme panel?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @appleringo!

Check this guide: https://forum.tagdiv.com/font-customization/

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @kbrackett!

1. We’ve discussed this issue here as well; please check: https://forum.tagdiv.com/topic/newspaper-background-ad-not-clickable-problem-version-12-6-2/.
If you are using the cloud templates, then please check the stretch size of your rows: https://app.screencast.com/PX69A4wXOkntE

2. Unfortunately, we do not have this feature in our theme.
The feature functionalities can be found here: 
td-composer/legacy/common/wp_booster/td_background.php and
td-composer/legacy/common/wp_booster/td_background_render.php

3. Maybe if you can add a custom class there, you can be able to trigger it. Only with something custom, unfortunately.

Thank you!

Bettina
tagDiv Staff

Hello @kevrose!

A shortcode can be inserted also by using the element called “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.
Unfortunately, we do not have any other element in the TagDiv Composer for an external shortcode with a loop feature included.

Thank you!

Bettina
tagDiv Staff

Hello @RahulDasOp!

I see that it looks good on mobile. Please check the console while you click on the button. Make sure it is not a plugin conflict or a security setting that may interfere there.

Thank you!

Bettina
tagDiv Staff

Hello!

Please follow this guide: https://forum.tagdiv.com/facebook-share/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Sure. Use multiple blocks and change the background color as you like in the tagdiv composer. Also, you can add a block to each row and change the background color of the row. Another way to achieve this is to use custom modules and customize them as you like (so they can be different). Read the useful documentation here:
https://forum.tagdiv.com/flex-block-settings-guide/
https://forum.tagdiv.com/offset-feature/
https://forum.tagdiv.com/modules-builder-newspaper-theme/

Thank you!

Bettina
tagDiv Staff

Hello Julian!

Make sure the option show image is set to “Show”: https://app.screencast.com/iCzlM1Pq3z4th
Or try to add another logo element to your header and change the settings.
Clear all the cache and check the results.

Thank you!

Bettina
tagDiv Staff

Hello!

There is an option to show the number of posts: https://app.screencast.com/EpVqUDEGrT2ov
Set it like this: https://app.screencast.com/2sK4EwADMn7uw; add a flex loop element, so the posts will display there depending on the filter category you choose on your frontend.
Read all about it here: https://forum.tagdiv.com/filters-sorting-taxonomies/

Thank you!

Bettina
tagDiv Staff

Hello @waleed9!

1. Try to change the height of the row or adjust the image from the tagdiv Composer settings in order to adjust the image there.
You can set a background color on every row, or from the theme panel -> theme colors -> General theme colors.
We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A
Check the option to stretch rows with content.

2. You can achieve that with this element: https://app.screencast.com/mWiJREdMYsoMB
Read all about it here: https://forum.tagdiv.com/video-playlist-2/

3. Click on that row and change the background color from the CSS tab of the element in the mobile viewport.

4. The logo from your mobile viewport is a different element, and you can change the size from the element settings in the tagdiv Composer. Adjust it in order to look great there. I can see that is a text logo, so you can change the font size from here: https://app.screencast.com/sdHMuX0NAP4fK

Thank you!

Bettina
tagDiv Staff

Hello @Krystianhowe !

Yes, it should work well.
Please update the theme and plugins to the latest version.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Read all about exclusive badge here: https://forum.tagdiv.com/shortcodes/

Thank you!

Bettina
tagDiv Staff

Hello @kirovinvest!

By default, the search feature is the default WordPress one.
Check this topic: https://wordpress.org/support/topic/search-by-lowercase-uppercase-in-russian/

Thank you!

Bettina
tagDiv Staff

Hello @smog20!

There is a known issue with this version of the theme. We will try to provide a fix in the next update. We’re sorry for the inconvenience!

Thank you so much for understanding!

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