Hello!

Go to Dashboard -> Cloud Templates (or edit the homepage with the tagdiv Composer, click on Cloud) and import this homepage from your screenshot.

Thank you!

Hello Vunt!

If this is a cloud template, you can edit the article with the tagdiv Composer click and remove the element. https://forum.tagdiv.com/author-card/ There is actually a recycle bin basket for every element: https://www.screencast.com/t/wFYdqgpo6pT
For default templates, please check this screenshot: https://app.screencast.com/jdLnm4MOGexrF

Thank you!

Hello!

Is the site visibility setting from WooCommerce live?
It’s possible to be from the firewall or security module that blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this; maybe you have a security module that blocks this.
If you use a plugin like Wordfence, please set it to learning mode.
Also, if you are using Cloudflare, please make sure that it is set as in our guide: https://forum.tagdiv.com/cloudflare-cdn/; you need to disable the Rocket Loader.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello!

You can duplicate the single post template and assign it only on specific articles. On that special template, you can add the shortcode called button and add the link.

Thank you!

Hello!

Edit the page with the tagdiv Composer, click on the second column, and uncheck the sticky option.

Thank you!

Hello!

This page uses a default template and not a cloud one. Did you assign a cloud template to this page?

Thank you!

Hello!

Also, the theme feature is not working. I’ll add it to our improvement list and hope we can solve it as soon as possible.

Thank you!

Hello!

Sure. I’m here to help you!

Have a wonderful day too!

Hello!

Try to optimize your website as I mentioned above. If you revert the update, will the issue disappear?

Thank you!

Hello!

If you delete this value from here: https://imgur.com/a/xcxZokN, then the typography settings from Gutenberg will work well.

Thank you!

Hello!

Unfortunately, no. You can not import reviews into our theme reviews features.

Thank you for understanding!

Hello!

You can not have two different settings there. You can even modify it in Gutenberg or the cloud templates.

Thank you for understanding!

Hello!

Unfortunately, no.

Thank you for understanding!

Hello!

Another workaround could be this import- export from WordPress: https://app.screencast.com/4ODPhIayvWzzG

I hope that helps you!

Thank you!

Hello!

If you used the WPBakery plugin, you should know that it is a deprecated plugin and you should redesign your website using the tagdiv Composer plugin in the newest version.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

It’s working well for the paragraph content: https://app.screencast.com/W4aJxHAJOcb73
Can you please provide more information about your issue?

Thank you!

Hello!

That is a mega menu: https://forum.tagdiv.com/mega-menu/
Only pages can be added there: https://app.screencast.com/GKl9EhgEJLKUu

Thank you!

Hello!

Sure. This is possible when using cloud templates. We recommend using cloud/PRO templates to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features; please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
About pages here: https://forum.tagdiv.com/page-templates-2/ -> https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Check out this video about how to create a website from scratch: https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Hello!

You can activate the theme like this: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
After that, you should assign the license to that domain only from Newspaper -> License.

Thank you!

Hello!

Here is the setting for Mobile theme: https://app.screencast.com/yYhHkpNzYa75u
We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello!

Yes, it’s a known bug. We will fix it in the next update.

We’re sorry for this inconvenience!
Thank you for understanding!

Hello!

I saw that you are using an extra plugin for that too, that’s why I said that we have the feature in our theme now.
As for the sidebar, you can unset the sticky column and won’t overlap there again.

Thank you!

Hello @Hans!

Please re-add the shortcode, let the basic settings of the shortcode, and check again.
I’ve tried it on my end, and it shows well on Firefox.

Thank you!

Hello!

I recommend using the Duplicator plugin. This https://forum.tagdiv.com/import-export-theme-settings/ saves only the theme panel settings and not the ones from the tagdiv Composer(cloud templates).

Thank you!