Bettina Bettina Hello @central!
So do you mean the icon? Then, you can force it to appear as a PNG there.
Steps:
1. Open the Media Library and copy-paste the URL of your png: https://prnt.sc/J5pFCQJtR5BE
2. Replace the word “link” with your link from point 1: https://prnt.sc/3WbRPqJ9k8wr
3. Upload and see the results!
Thank you!
Bettina Bettina Hello @central!
Unfortunately, we do not have any plugins tested with our theme that can help you..
Thank you!
Bettina Bettina Hello @nibbl!
You’ll need to reset the license key from every website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you!
Bettina Hello @insumedical!
Which error do you have there? You need to apply your video there.
Thank you!
Bettina Bettina Hello @Youngman !
Change the color of the tags in each category:https://prnt.sc/B4qgXdA0adTS
Or please let me know exactly what you need to achieve.
Thank you!
Bettina Hello!
If you want to change the text color of your breadcrumbs and you use cloud template, then you need to access a post, edit with the TagDiv Composer, click on the element and you’ll find the settings in the left side of the screen.
You can disable the option the Auto Loading on the Single Post Template edit with tagDiv Composer -> Show site wide settings => https://www.screencast.com/t/4RnV1CnxiuA -> https://forum.tagdiv.com/infinite-loading-single-posts/
Thank you!
Bettina Hello Brian!
In your console, there are a lot of 403 errors.
It’s possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Let me know the results!
Thank you!
Bettina Hello @skipper!
There was a plugin conflict between Woocommerce and the iThemes security plugins.
So, if you solved the issue, that’s okay. I’m glad!
Thank you!
Bettina Hello @MaciejWolak!
Can you please provide more information about the issue you’re talking about?
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello guys!
Disable the lazy load animation from here: https://www.screencast.com/t/O5pfqQdb and it will increase also the speed of your pages.
We try to reply as soon as possible!
Please be patient!
Support Hours (GMT+2)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
Bettina Hello!
Do you use those elements? in the login and registration elements from composer.
Thank you!
Bettina Hello!
There is an option for cloud templates and you can disable h1 for the logo: https://prnt.sc/K9Pm3QcKVtzi
Thank you!
Bettina Hello @commandeleven!
Can you please provide a video with the steps you took or an example? Do you encounter any errors?
Thank you!
Bettina Hello!
You can use a license key for one single product. For the other domains/sub-domains, please consider buying another license key. There are two places for a license: one can be used for staging, and the other is for the live version of your product/sub-domain/website.
Thank you!
Bettina Hello!
Check the guides:
– https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Thank you!
Bettina Hello @central!
Please let me know which element and template it is so that I can double-check it.
Thank you!
Bettina Hello @central!
Unfortunately, it is not possible with our theme.
Thank you so much for understanding!
Bettina Hello @Gyanitechnews !
Unfortunately, we do not have any settings in order to achieve this.
Thank you so much for understanding!
Bettina Hello @phase3av!
Unfortunately, there are no options that correspond to this condition.
Every element can be hidden using the CSS tab option : https://prnt.sc/a694nQat_PFR
Thank you!
Bettina Hello @majsterbud!
It’s possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Let me know the results!
Thank you!
Bettina Hello!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and help you ASAP!
Thank you!
