Hello Elisa!

Are you sure you imported a homepage layout and not a section? Please let me know which one you imported with a screenshot. 

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Please edit the colors in the TagDiv Composer. Let me know exactly what you need to change, so I can help you efficiently.

Thank you!

Hello Mauri!

This page uses a standard or default template which can’t be edited with the TagDiv Composer. Only if you assign a cloud template, which you will import from the Cloud Templates library.

Thank you!

Hello @GiuODM!

We will take in consideration your query for the future.

Thank you!

Hello @allisonb23!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.

Thank you!

Hello @dennisjpitocco!

Sorry. For the single post content element, there are no settings for that.

Thank you!

Hello @LPresse!

Please check the theme panel’s settings here: https://prnt.sc/OuPSbFGMv4MW
Make sure the global template is assigned here too.

Thank you!

Hello @auroracattery!

Please check in the Newspaper -> Plugins.
Let me know the results!

Thank you!

Hello @nwnuyhs!

For cloud templates, there is this setting in the element’s settings: https://prnt.sc/yZB70HHZQLA5
For default templates, there are no settings for that because the blocks are standard.

Thank you!

Hello @allisonb23!

I’m sorry, but I can not access your website.

Thank you!

Hello @dennisjpitocco!

Here it is if you click on the empty square: https://prnt.sc/Ug52iGK9Hfzv

Thank you!

Hello @duck1970!

This Raw HTML element can be found in the tagdiv Composer editor, and there you can paste the iframe code as it is in your screenshot.

Thank you!

Hello @FKnews !

Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also other possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
Please check your .htaccess file: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer

Hope that helps you!

Thank you!

Hello @dennisjpitocco!

1. If you edit the page and check the element settings, then you’ll find the style tab (pagination section) in order to make the changes you want.

2. You can change the icon from the Layout tab of the element’s settings.

3. We don’t have the option of adding anything to that.

Thank you!

Hello @christopherkevil8838!

You can write it like this: https://prnt.sc/d4oxSDH3kn-h
Please check the videos from Youtube(check the steps) and let me know exactly where you need help, and I’ll help you. Also, please provide some extra details like screenshots or a video where you need help.

Thank you!

Hello @TrickyboySid!

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

If the issue is till there, then we can verify. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Hello @maingue!

Let the offset field empty with no space, no value and see the results: https://www.screencast.com/t/peVbVmUDE. For more information about offset feature, please check this tutorial: https://forum.tagdiv.com/offset-feature/.

Thank you!

Hello @cashflow270!

Theme panel is not saving the changes you made there? Then, it could be an issue there. Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.
Check this guide and make sure you do not have in the .htaccess file some lines with “Deny all”!: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello @ericnyandwi !

Edit the article with the TagDiv Composer and remove the single post views: https://prnt.sc/Fce3RdUtAvr0

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @auroracattery!

Check this link in order to update your plugins: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Thank you!

Hello @rjsurjo!

Here you can remove/set a picture for mobile menu background: https://www.screencast.com/t/x3Xrln2b88x
And the background color here: https://www.screencast.com/t/PbU3hQpDqHh

If you use the mobile theme plugin, then check the settings in the theme panel -> mobile theme -> mobile menu/search background and theme panel -> mobile theme -> theme colors -> mobile menu.

Hope that helps you!

Thank you!

Hello @insessionfilm!

There is no option to display this menu with the mega menu, sorry. 
In order to disable the mega menu, you should edit the menu and uncheck the option to make this category a mega menu. Check the documentation above.

Thank you!

Hello @reufjaha !

I’m sorry to hear about this. Please note that every page speed needs some improvement, and it is not enough to install a plugin alone because there are many factors which can affect your page speed quality.
Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin or not, if you are using the PRO demo or a standard one.

https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc

Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello @holopiscom!

Can you please provide more information about this issue? Please inform your host provider also.

Thank you!

Hello !

This is a plugin conflict because the js of this menu is not loading at all.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.

Thank you!