Hello Jorge!

WordPress is the responsible one, which should send the emails. Please contact your host and ask about the permissions and configuration of your email client.

Thank you!

Hello!

Did you install and activate the Classic Widgets plugin? Also, the required tagdiv plugins?

Thank you!

Hello!

Please check this guide: https://forum.tagdiv.com/using-theme-translations-together-wpml/
You can import our RTL templates for Arabic from Cloud Templates, also you can duplicate the template like this https://prnt.sc/g4ZvZzMW-3tK and assign the one you like.

Thank you!

Hello!

Please edit the CPT page and make sure the header is selected as the global one: https://prnt.sc/Q9ftfJKWK77s

Thank you!

Hello!

It was a misunderstanding. But, it’s great that you found the answer.

Thank you!

Hello!

@Altair Dixon Please let me know exactly what you are referring to. This functionality will be added in the next update.

Thank you!

Hello!

“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.
If you did these steps and you can’t see the content on the frontend, then this can be caused if something interfere there when the WP Editor saves the content you added and the process can not be completed. Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also other possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
Please check your .htaccess file also: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Hope that helps you!

Thank you!

Hello!

We try all the time to release new demos with new features using new settings and improve the quality.
We will take into consideration your query for the future.

Thank you for understanding!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again. It’s possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Let me know the results!

Thank you!

Hello Charles!

Contact us via email at contact@tagdiv.com and provide the list with all your domains and keys.

Thank you!

Hello!

If you sent an email, then we will take a look and try to help you as soon as possible.

Thank you!

Hello Luciana!

Please edit your homepage with the TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB, select the menu icon and check if you set up a menu there.

Let me know the results!

Thank you!

Hello!

Please let me know exactly what you mean and provide more information about what you’re trying to achieve, so I can help you efficiently.

Thank you!

Hello!

I’m not sure what you’re trying to achieve, but the key is for a single domain(website).
If you sent an email, then we will take a look and try to help you as soon as possible.

Thank you!

Hello!

Sure. We will take into consideration your query for the future.

Thank you for understanding!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Hello!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
We can take a look at this and investigate why it is not working for you. There could be an easier way to solve this issue. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

If you sent an email, then we will take a look and try to help you as soon as possible.

Thank you!

Hello!

We will take into consideration your query for the future.

Thank you for understanding!

Hello!

Unfortunately, you can not add extra fields there.

Thank you for understanding!

Hello!

This is a fix till we make a new update and introduce this code as well, and everything will work as expected. Do not worry!

Thank you for understanding!

Hello Chirag Mittal!

If this issue is happening only sometimes, then make sure it is not a caching issue or a plugin conflict, and make sure it won’t unassign somehow from your templates.

All plugins except tagDiv should be deactivated. Also, if you are using a cache plugin, deactivate it, clear all your cache, and try again.

Let me know the results!

Thank you!

Hello!

You should unassign all websites and let just one. Activate the new license on each website domain install. https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you!

Hello!

Can you please provide an example of what you need to achieve?
Please provide more information about this issue or what you tried and it is not working, screenshots or a video, and your website link, so I can understand better and help you efficiently in a short time.

A solution for sending a screenshot or video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

If you installed the demo with content, then the pages will load from that demo.
Unfortunately, this demo is not using cloud templates, so you can see them in Dashboard -> Cloud Templates.
If you access this section and set any other template as Global, then they will overwrite the demo’s templates.
So, you can not edit the pages from that demo with the tagDiv Composer or import them.

Hope it is more understandable now!

Thank you!