Hello!

Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Also, you can not customize AMP so much, because it comes with its own design: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Please try to reinstall the Mobile Theme plugin, clear all cache, because it was a conflict problem with all in one seo plugin.

You can use the CSS Analyzer, which is our automatic tool, very useful for the unused CSS. This tool is detecting the unused CSS and delete it.
Documentation here: https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
Tutorial here: https://www.youtube.com/watch?v=tnkVapqhIHc
As an alternative it can be used the autoptimize plugin .

Thank you!

Hello Eduardo!

A shortcode can be inserted in our theme only by using the element called “Column text” or “Text with title”. Now, it’s possible to be a plugin conflict there, but you can make a test on a test page.
“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve or what the issue is, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please provide more information about your issues, screenshots or a video with the plugin that you use, so I can check as well.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/how-to-manage-privacy-policy/

Thank you!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and try to help you as soon as possible!

Thank you!

Hello!

Please make sure you use the latest update of the theme(11.4.3) and plugins.
They can not be changed automatically, something interferes there for sure.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello!

Please provide more information about your issues, screenshots or a video, and your website link, so I can help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello George!

If you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Let me know the results!

Thank you!

Hello!

Please provide some screenshots or a video with the settings you applied and what you’re trying to achieve, so I can understand the issue and help you efficiently.

Thank you!

Hello!

We can take a look at this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

The font you choose to add on your site must have the font-weight available otherwise the font weight will not work. You will need to access the Google font repository and check if the font includes the font-weight you want to use.

Thank you!

Hello!

By editing a page with TagDiv Composer you could delete elements but also the row called “Empty column”.
You could try to delete it like this: select the row, press the button delete from your keyboard, then with your mouse select “YES”.
Also you have another option too, check this: https://www.screencast.com/t/pxuOzYIIpcG
You can use our documentation here: https://forum.tagdiv.com/newspaper-theme-documentation/
Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Hello!

This plugin is not tested with our theme yet.
We will take in consideration your query for the future.

Thank you for understanding!

Hello!

Please change the PHP version that you use with a recommended version: https://forum.tagdiv.com/requirements-for-newspaper/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

There is no filter setting in the mobile theme. For more details about the Mobile Theme plugin, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

Thank you!

Hello!

Unfortunately, you can not choose where you can apply this effect or not, sorry.
For more information about Lazy load, please check our documentation here: https://forum.tagdiv.com/loading-image-effects/

Thank you!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello!

I will add this request to our improvement list.

Thank you!

Hello!

We do not have this feature in our theme, sorry.

Thank you!

Hello!

I know a case. It is about Jetpack, please check: https://prnt.sc/xJ6Au9YmSLA8 -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Hope that helps you!

Thank you!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!

Thank you!

Hello!

Please provide more information about your issues, screenshots or a video, and your website link, so I can help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

If you use a flex block in a cloud template, then you can choose to hide the author. Please check our guide from here: https://forum.tagdiv.com/flex-block-settings-guide/

Hope that helps you!

Thank you!

Hello!

Access a product and you can choose the Woo Product Template for it : https://prnt.sc/o95571WMSGL8
Please add and install a new template from Dashboard -> Cloud Templates -> Woo product templates on “+”.

Thank you!

Hello!

Try to place it in Theme Panel -> Google Analytics and JavaScript Codes -> Footer Script Code.

Let me know the results!

Thank you!