Hello!

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please check the guide here and let me know which filter is not working: https://forum.tagdiv.com/flex-block-settings-guide/

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Alright.

Thank you so much!

Hello!

I recommend you to update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Install the Standard Pack plugin if you use the default templates.
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Hope that helps you!

Thank you!

Hello!

We do not have any recipes plugin tested with our theme. Maybe you can find some plugins which can be useful for you, but please take care for a future plugin conflict with our theme.

Thank you for understanding!

Hello!

Please make sure you add a link like this format: https://example.com/.
Let me know the results!

Thank you!

Hello!

The time format can be changed when you select custom format and paste one from here: https://www.screencast.com/t/xsWp71LD4g to have both date and time: https://www.screencast.com/t/CR4vB42DVH

Thank you!

Hello!

Unfortunately, I have no any ETA.
Please be patient.

Thank you for understanding!

Hello!

Please check our documentation here: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hello Marta!

1. I do not understand.

2. Please check the console if there is no error or provide more information about this issue.

3. Please check this topic: https://forum.tagdiv.com/topic/how-to-use-content-preloading/
Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc

Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

4. Unfortunately, we do not have those settings.

5. Please provide an example of what you need to achieve. The exclusive badge it will come automatically if you edit a post and add a Locker.

6. Please check this article, disable the option and see the results: https://forum.tagdiv.com/unique-articles/

7. Yes, there are no settings or filter like this. You can Exclude Post IDs.

Thank you!

Hello @casprom!

Install the Members – Membership & User Role Editor Plugin. Check the roles from this plugin, edit the author ones, and enable all the capabilities from posts.

Thank you!

Hello!

Copy-paste the settings of the flex block. For more information about excerpts, please check our guide here: https://forum.tagdiv.com/excerpts-introduction/
Please set the excerpt to be the same there in screenshot 2 and try to make the size smaller.

Thank you!

Hello!

Let’s continue the discussion via email then and avoid duplicate answers! Please do not create another topic with the same problem.

Thank you!

Hello!

Unfortunately, you can not place content with pictures there, sorry.
Maybe you can find a plugin which can create a block like you need and add it as a shortcode in your templates. A shortcode can be inserted by using the element called “Column text” or “Text with title”. For example, in the step3 here: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/
Now, it’s possible to be a plugin conflict there if that plugin wasn’t tested with our theme, but you can make a test on a test page.

Thank you!

Hello!

I’ve re-checked, but the message is the same : The login is invalid. I also replied to you via email 8 days ago, but I got no response from your side.

Thank you!

Hello!

This is the default link for the authors and it is generated by WordPress. In order to change the link structure for subscribers, maybe you should find an extra plugin.
Check our documentation about subscriptions here: https://forum.tagdiv.com/subscriptions/
Please provide more information about the issue you have, screenshots or a video, so I can help you efficiently.

Thank you!

Hello!

The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme(if you use some files which were updated).
If you have some custom modifications in the theme files, then better save the code and replace it after the update.

Thank you!

Hello!

I recommend you to update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.

Hope that helps you!

Thank you!

Hello!

Unfortunately, we didn’t test this plugin with our theme, so we can not provide support for it. Maybe you can adjust it with some code.

Thank you!

Hello!

The tagDiv Cloud Library is very important for the cloud templates and to make the theme perform to a high level and to be very customizable.
Those problems you reported are in our list for investigations. Please make a test and deactivate the extra plugins (non tagdiv) which you use and let me know the results.

Thank you!

Hello!

1. This plugin is not tested with our theme, so we can not provide support for it, sorry.

2. You should edit an article with the TagDiv Composer, add the element called ” Single Post Comments ” and there you can find some settings too. Also, you can use the element called ” Single Post Comments Counter ” to display the number of the comments for the current post.

Thank you!

Hello @bezukhof!

I can see that you use a very old theme version, so I gladly recommend you to make a full backup and update the theme and plugins. That one is a sticky mobile menu. You can disable/enable sticky mobile menu and main menu when you access Website Manager, like this: https://www.screencast.com/t/EdpjIpsBHunx

Thank you!

Hello @ale!

You should find the files in wp-content\plugins\td-standard-pack\Newspaper\parts\single.

Thank you!

Hello @ale!

You should find the files in wp-content\plugins\td-standard-pack\Newspaper\parts\single.

Thank you!

Hello!

Please provide an example and let me know how you have set the image and the link, so I can recreate the issue on my end.

Thank you!