Hello @dsignprotechs!

Do you have any error? Could you activate the theme or not? Please provide more information about your issue.
Documentation here: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you!

Hello @onlineimages!

If you check the settings from theme panel, then it should display well. Please provide your website link.

Thank you!

Hello @yonish3!

Please make sure you have the Standard Pack plugin installed and active.
I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Hope that helps you!

Thank you!

Hello @yonish3!

Please ask the developer of that plugin that you use for duplicate, so only they can help you.
Check this article too: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

Thank you!

Hello Chris!

It’s supposed to work like this: https://www.screencast.com/t/7VhbNlruZCvk
Try to add the element in the TagDiv Composer without to change the colors, and it should work like in the video.
This issue will be fixed in the next update.

Thank you!

Hello @roc-100!

Please provide an example of what you need to achieve, so I can help you efficiently.

Thank you!

Hello @yourexpatfinance!

Did you solve the issue? If not, then you can contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @Manzabull!

We have an element in Composer for checkout, so there are some settings in order to customize it. You should be able to modify directly the file form-checkout.php without copying to the theme.

Thank you!

Hello @mode8.jp!

I’m glad that you solve the issue.
We will take in consideration your query for the future.

Thank you for your sincerely feedback!

Hello @yourexpatfinance!

Please make sure you have the Newsletter plugin installed and active. The issue with the duplicate text it could be from the cache plugin that you use, a plugin conflict or something that can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/.
Please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again.

Let me know the results!

Thank you!

Hello @pratiek!

Please let me know about the features you were thinking about and I will add them to our improvement list for the next updates.

Thank you!

Hello @ferhatacc!

Please provide more information about the issue, in order to help you efficiently.

Thank you!

Hello @frasl!

Try to drag this to the left https://prnt.sc/5KQ0rT0Va7l4 till will be transparent.

Make sure the issue is not from a cache problem, plugin conflict or something that can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/. So, please make a test, deactivate the cache plugin if you use, deactivate ALL plugins except tagDiv ones and try again in an incognito tab.

Let me know the results!

Thank you!

Hello @trispania!

We have some settings for the rows and different stretch sizes, so you can use the stretch row from here: https://www.screencast.com/t/bsbB5P97A

Hope that helps you!

Thank you!

Hello @mita!

Please check if you inserted a letter or if you have a strange value in the flex block’s settings. You can customize the excerpts in the theme panel : on words/letters: https://www.screencast.com/t/EROolW6hTSk0
For more information about excerpts, please check our guide here: https://forum.tagdiv.com/excerpts-introduction/

Thank you!

Hello @onlineimages!

Please provide more information about the issue, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @mode8.jp!

For the tag there isn’t this symbol “:” in our theme. It could come from a plugin that you use and it is not tested with our theme. Or try to delete it with some CSS.

Thank you!

Hello Sven!

We are still investigating this issue and we hope to provide a fix as soon as possible.

Thank you for understanding!

Hello @amare!

In your screenshot, you can see all your categories with the template which is assigned on each category. You can let a category template global, and then you can change it from the theme panel a new template from that list for a special category(or directly from the front end by accessing every category). If you do not see any list there when you click on that arrow, then this means you did not install any new cloud template for your categories from the Cloud templates.

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello @onlineimages!

For the element called Single Post Next Prev, there is a setting which needs to be checked Display posts from the same category.

Hope that helps you!

Thank you!

Hello @ElKebabo!

Before every update, we recommend a full backup. If you use default templates, then make sure you have the Standard Pack plugin installed and active, so all the settings can be restored automatically.

Let me know the results!

Thank you!

Hello @Maneek!

I just replied you here in your own topic, please check the answer here: https://forum.tagdiv.com/topic/article-inline-ad-not-displaying-2/

Please do not create another topic with the same problem!

Thank you for your understanding!

Hello @Maneek!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/lifestyle-pro-ads/

Thank you!

Hello!

Regarding to the CPU usage issue and DB queries, we are trying to find a solution as soon as possible.
The Standard Pack plugin can be uninstalled if you do not use default templates. We recommend to use cloud templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

If you mean page speed, then you need to take into account:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors.
Our developers are working a lot to improve the page speed in every update, so we’re gladly recommend the latest update of the theme.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Other starting points to improve your website page speed are here:
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello @trmtw!

I’ve tested on my end and it is working well. Please check the id of your users which must be from 1-N, N-the total number of your users. Documentation here: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!