Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3).
Delete and re-install the TagDiv Composer plugin.

Let me know the results!

Thank you!

Hello!

I’m sorry, but I can not see any difference. Can you help me please with some more details about what you change in Composer?

Thank you!

Hello!

This issue is happening only if you activate the lightspeed cache, right? If not then please check for other plugin conflict as well.
The recommended settings for a cache plugin are here: https://forum.tagdiv.com/cache-plugin-install-and-configure/ Please compare it with your cache plugin, but I can tell you that we did not tested this it.

Hope that helps you!

Thank you!

Hello!

We recommend all the time to be sure you have the latest version of the PHP, WordPress, theme and plugins(11.3). If you don’t have the plugins up to date, any solution will not work for you. If you had an old version to your updates, then the theme update is not updating your plugins automatically. We understand that your website means work, time, etc that’s why we recommend all the time a full backup before update.

Please provide more information about your issue and some screenshots with exactly what you need to delete in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

You should access an article from your website and check in the website manager if there is assigned the correct footer or not. The same thing you need to do by accessing a category.
If this is not helping you, then please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

Please send us an email and we will let you know what can be done with this error.

Thank you!

Hello!

When you access the tag page template, edit it with the TagDiv Composer and check if you will have some offset and limit for the posts : https://www.screencast.com/t/RngayAsrra
Let the offset field empty with no space, no value and see the results.

Hope that helps you!

Thank you!

Hello!

From what you describe, it seems that the Composer doesn’t save the changes. So, please make sure you have an admin account in WordPress with full rights. You can check our guide for any other errors in Composer here: https://forum.tagdiv.com/tagdiv-composer-not-working/

If this is not helping you, then please provide more information about your issue, screenshots or videos in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please provide more details about what you want to deactivate, so I can let you know what can be done. For multipurpose feature, you need to modify the code of the theme and plugins, which I not recommend.

Thank you!

Hello!

I’m sorry about my words if you maybe think in other direction. I just did not understand about what problem you are referring to exactly, so of course I’m here to try to help as much as I can and could be possible in a short time. From my point of view, I was thinking that I answered at your all questions and videos you sent via email for me. Please let me know about which question is all about or what you do not understand and for sure I will answer and try to explain again and again till you will understand. I can do a video if I know all about details(what do you need or which template do you need exactly), so I can recreate on my end the issue. Anyway, we have a lot of helpful videos in our Youtube channel which explain so well the theme: https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ
Again, this could help you to understand our theme and features and also the documentation I sent you. You have the right to ask and we’ll discuss all details which are not well explained and maybe you did not understand.

Please if possible to continue the discussion via email where we were talking before in order to avoid any other misunderstanding!

Thank you for understanding!

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3).
Delete and re-install the TagDiv Composer plugin.

Let me know the results!

Thank you!

Hello!

Please provide more information about your issue, screenshots or videos(from Composer when you try to delete)in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Unfortunately, we have not tested Nextgen gallery plugin, so we can’t say if it will work or not. Also, please note that we don’t offer support for untested plugins.

Thank you!

Hello!

I recommend you to check and clean your files: https://askwpgirl.com/10-steps-remove-malware-wordpress-site/
After that, you should reinstall everything, starting with the WordPress, theme, plugins so that it will be a clean install.

Thank you!

Hello!

Please note that Cloud library templates do not work with CPTs.
A guide for CPT you can find here: https://forum.tagdiv.com/custom-post-type-support/

Thank you!

Hello!

Please note that for a cloud/PRO template, you need to access your homepage, edit it with the TagDiv Composer and upload the logo in your header. For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Hope that helps you!

Thank you!

Hello!

I recommend you to make a full backup before and try to do these steps as quickly as possible, so your visitors do not notice the process.
This is a great procedure to know that your plugins are up to date too.

Thank you!

Hello!

This is not displaying in your website, only in the TagDiv Composer. This is for helping purposes and it’s not affecting your website.

Thank you!

Hello!

Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We can not provide support for un-tested plugins.

Thank you for your understanding!

Hello!

You can adjust every element when you edit the pages with TagDiv Composer in the next viewports:
– tablet version: https://www.screencast.com/t/YUVUcyrgh
– mobile version: https://www.screencast.com/t/XDQJedlggSB
Please note that the design may differ on the simulator than a real iPad or phone.
Also, if a page is made by Composer, then the content won’t be displayed on Mobile theme version.

Thank you!

Hello!

These files are necessary to display the elements you place in the TagDiv Composer on the font end. They are mainly style(CSS) files.

Thank you!

Hello!

This feature is a new one. In the next updates, we will try to implement also this functionality.

Stay tuned!

Hello Matt!

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you. Let us know and we will gladly assist you.

Thank you!

Hello!

Please provide more information about your issue, screenshots or videos and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

In order to avoid misunderstanding, please provide an example of what you need to achieve exactly and on which page of your website do you need this.

A solution for sending a screenshot or a video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!