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Bettina
tagDiv Staff

Hello!

In this case, please contact the custom work team and explain the issue you have, and they will adapt the code in order to work well or find a solution for it.

Thank you!

Bettina
tagDiv Staff

Hello @RSandoval21 !

We would like to investigate the issue you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @Jabed !

Ok. Please follow the steps:
1. Go to the Cloud Templates and duplicate the category template: https://app.screencast.com/BNzUFeC6LowNM
2. Rename the duplicated template with the name of the category you wish to assign. https://app.screencast.com/xYkkdBFTeIF88
3. You can edit with the tagdiv composer each template to change it and add the elements you need for each category: https://app.screencast.com/GBXyRRA5lZMGH
4. You should assign them. So, the simple way is to go to the theme panel settings: https://app.screencast.com/mpuweTKi1QfH2
You can see that the Early Middle Ages category has a special template assigned. You can do the same for your posts. Also, you can view each category page and assign the template from here: https://app.screencast.com/mLGsvgRnfMmjs

I hope that helps you!

Thank you!

Bettina
tagDiv Staff
Form - reply

Hello!

1. The submit button won’t store the emails in the backend. It’s taking the data and create a CPT/post with them.
2. Check this guide: https://www.mailerlite.com/ultimate-guide-to-email-marketing/email-list -> https://www.mailerlite.com/help/how-to-export-subscribers
I hope that helps you!
Opt-in builder plugin is different than the Newsletter plugin.

Thank you!

Bettina
tagDiv Staff

Hello!

There are only some options to choose another style: https://forum.tagdiv.com/social-sharing/

Thank you!

Bettina
tagDiv Staff

Hello!

Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

1. The images are the featured images of the posts. Create a custom module with the help of the module templates: https://forum.tagdiv.com/modules-builder-newspaper-theme/
For example: https://app.screencast.com/F2RMbiqUiUJlo -> in flex block builder should look like this for every article: https://app.screencast.com/G6hHCQdZzUU00

2. You can filter the post IDs, and they will never change, and the block will always display the same posts. https://app.screencast.com/U4xdUp5oerbLF

3. Only if you will use cloud templates and not the default templates from Learndash.

4. This feature is useful when you do not want to display the same article on that page. The settings can be found in Gutenberg -> Post Settings(scroll down to see it) when you edit the page.

Thank you!

Bettina
tagDiv Staff

Hello!

Please note that if you use cloud templates, then you should choose the font for each element in the tagdiv Composer.
Check this guide: https://forum.tagdiv.com/font-customization/

Thank you!

Bettina
tagDiv Staff
Form - reply

Hello!

They can be seen in Mailerlite or Mailchimp.
You can use the Opt-in builder for that: https://forum.tagdiv.com/tagdiv-opt-in-builder-emails/

Thank you!

Bettina
tagDiv Staff

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly is the issue there, what exactly you need to achieve and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Do you have any error in the console?

Thank you!

Bettina
tagDiv Staff

Hello Samuel!

Double check and make sure it is not a caching issue. Disable all the caching tools and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign/activate the license key

Thank you!

Bettina
tagDiv Staff

Hello @Jabed !

Because you use the same category template. You can duplicate the template in order to make it different or assign manually other template than the global one. https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Bettina
tagDiv Staff

Hello Samuel!

I’ve checked your website, and I can see this menu: https://ibb.co/6nDzTrc
Please check if you’ve added the items to the current menu and have chosen to display the right menu there.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes. @simchris You’re right!

Thank you!

Bettina
tagDiv Staff

Hello!

Our tested extra plugins can be seen in Newspaper -> Plugins -> scroll down: https://app.screencast.com/knZfhJE9a0A6v
We have no events plugin tested with our theme. But for subscriptions, you can use our plugin Opt-in Builder: https://forum.tagdiv.com/tagdiv-opt-in-builder/

Thank you!

Bettina
tagDiv Staff
Form - reply

Hello!

1. You should add the page ID in the modal popup.
All about Newsletter is here: https://forum.tagdiv.com/the-newsletter-plugin/

2. You do not need Newsletter for that. Following this guide: https://forum.tagdiv.com/create-frontend-submission-form/ you can be able to create a form for your users. They will complete all the fields created by you with the help of the shortcodes from that link for posts or CPTs. The data introduced by them will be in pending or directly published on your site and they can view them with the help of the shortcode My account -> My posts. My posts will be a new page edited with the tagdiv Composer and the shortcode Posts List. Check this useful link as well: https://forum.tagdiv.com/use-posts-lists-shortcode/

Thank you!

Bettina
tagDiv Staff

Hello Bhanu Srivastav!

I’m glad that I could help you!
Let me know if you need further assistance.

Have a wonderful day!
Thank you for the feedback!

Bettina
tagDiv Staff

Hello!

We would like to investigate the issue you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Please follow this guide: https://forum.tagdiv.com/the-newsletter-plugin/
Make sure you have no errors in the console while using the shortcode.
Probably it could be from the same error you have in the console while using WP Editor, and it is blocking the actions on your website.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Thank you!

Bettina
tagDiv Staff

Hello @Adrie!

Please make sure the settings are set to show the published date and not the modified date. For example:
– homepage, flex block 1 settings: https://app.screencast.com/Jor62PnL7C5Lc
– single template, using the single post date: https://app.screencast.com/dRwTFaIH0sLBn

Thank you!

Bettina
tagDiv Staff

Hello @patrickschua !

I’ve already replied to your email.

Thank you!

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